Carnegie Mellon University

Designing Effective Medical Teams and Knowledge Transfer

The quality of health care you get is only as good as the team that delivers it. What are the best ways for health care teams to collaborate, communicate, and transfer knowledge, especially when the stakes are so high?

Tepper faculty and their collaborators examine, define, and design effective health care teams using evidence-based methods.


Can Collective Intelligence Be Measured and Predicted?

Anita Woolley, Associate Professor of Organizational Behavior and Theory, speaks about her research on collective intelligence. In her research, she examines whether we can measure the characteristic of the team and use it to predict how that same team would perform in the future.

View video transcript

Faculty Experts

Linda Argote

Linda Argote, David M. Kirr and Barbara A. Kirr Professor of Organizational Behavior and Theory; Director, Center of Organizational Learning, Innovation, and Knowledge

website

Research Interests

  • Identifying the optimal strategy for implementing evidence-based practices in hospital intensive care units.

  • Investigating how transactive memory systems affect clinical outcomes on trauma teams.

Collaboration and Partnerships

  • Jerry Guo (Tepper School Ph.D. student).
  • KiWon Haan (Tepper School Ph.D. student).
  • UPMC: Dr. Derek Angus, Dr. Timothy Girard, Dr. Jeremy Kahn, and Dr. Matthew Rosengart.

Courses

  • 47-899 Organizational Learning

Anita Woolley

Anita Woolley, Associate Professor of Organizational Behavior and Theory

Website

Research Interests

  • Examining effective collaboration in health care teams.

  • Interprofessional communication in dynamic environments such as emergency departments and inpatient units.

Collaboration and Partnerships

  • Anna Mayo (Tepper School Ph.D. student).
  • Children's Hospital of Pittsburgh: Dr. Andy Norwalk and Dr. Selm Witchel.

Courses

  • 45-740 Managing People and Teams contains a component on designing and managing teams that include functional and expertise diversity.

Taya Cohen

Taya R. Cohen, Associate Professor of Organizational Behavior and Theory

Website

Research Interests

  • Improving the delivery of care in intensive care units through improved collaboration among clinicians.

Collaboration and Partnerships

Courses

  • 45-840: Negotiations

  • 47-894: Research Methods in the Behavioral Sciences

  • Executive Education: Negotiation and conflict management training for physicians and health care organizations in Pittsburgh and across the United States.

Laurie Weingart

Laurie R. Weingart, Richard M. and Margaret S. Cyert Professor of Organizational Behavior and Theory

website

Research Interests

  • Improving the delivery of health care through improved collaboration among clinicians. 

Collaboration and Partnerships

Courses

  • 45-841 Team Conflict and Multiparty Negotiation

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Sunkee Lee, Assistant Professor of Organizational Theory and Strategy

Website

Research Interests

  • Examining how surgeons learn from their own and other surgeons' failures (e.g., patient mortality cases).
  • Exploring hospital and surgeon data on outcomes of coronary artery bypass graft surgery provided by California's Office of Statewide Health Planning and Development.

Collaboration and Partnerships

  • Jisoo Park (Tepper School Ph.D. student).