Carnegie Mellon University

Robert Kraut

Robert E. Kraut

Herbert A. Simon Professor of Human-Computer Interaction, Emeritus, School of Computer Science and Joint Appointment at Tepper School of Business

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  • NSH - Newell Simon Hall - Room 3515
  • 412-268-7694
5000 Forbes Avenue
Pittsburgh, PA 15213


Dr. Robert E. Kraut is the Herbert A. Simon Professor of Human-Computer Interaction in the School of Computer Science and Tepper School of Business at Carnegie Mellon University. He has broad interests in the design and social impact of computing and has conducted empirical research on online communities, the social impact of the internet, the design of information technology for small-group intellectual work and related topics. He has a PhD in social psychology, and previously was a professor at the University of Pennsylvania and Cornell University and as a research scientist as Bell Laboratories and Bell Communications Research.


  • Yale University - Ph D - 1973
  • Lehigh University - BA - 1968


Online communities Everyday use of the Internet Collaboration in small work groups Technology and conversation Computers in organizations


  • Leading the Collective: Social Capital and the Development of Leaders in Core-Periphery Organizations

    (author(s): Benjamin Collier, Robert Kraut)
    Collective Intelligence, 2012

  • Promoting Good Management: Governance, Promotion, and Leadership in Open Collaboration Communities
    ICIS 2010 Proceedings

    (author(s): Benjamin Collier, Robert Kraut, M Burke, A Kittur)
    International Conference on Information Systems, 2010

  • Information And Communication: Alternative Uses Of The Internet In Households

    (author(s): Robert Kraut, Tridas Mukhopadhyay, J Szczypula, S Kiesler, B Scherlis)
    Information Systems Research 10(4), 1999; 287-303

  • Social Impact Of The Internet: What Does It Mean?

    (author(s): Robert Kraut, S Kiesler, Tridas Mukhopadhyay, W Scherlis, M Patterson)
    Communications Of The Acm 41(12), 1998; 21-22

  • The Homenet Field Trial Of Residential Internet Services

    (author(s): Robert Kraut, W Scherlis, Tridas Mukhopadhyay, J Manning, S Kiesler)
    Communications Of The Acm 39(12), 1996; 55-63


  • NORAD (January 2006 - 2006)
  • Wachovia Bank (January 2006 - 2006)
  • Bellcore (January 2002 - 2002)
  • Intel (January 2002 - 2002)
  • Panasonic Research (January 2002 - 2002)

Professional Activities

  • Member, Small Group Research, Editorial Board (January 2008 -)
  • Chairperson, American Psychological Association Taskforce on Online Research (January 2002 -)
  • Member, Human-Computer Interaction, Editorial Board (January 1990 -)
  • Member, Journal of Computer-Mediated Communication, Editorial Board (January 2004 - 2008)
  • Associate Editor, Information Systems Research (January 1991 - 2003)
  • Chairperson, Committee on Telecommuting and Technology, Computer & Telecom Board, NRC (January 1993 - 1994)