HR Generalist II
Job Profile Summary
The HR generalist II is responsible for performing HR-related duties on a professional level and works closely with the HR business partner in supporting designated college and administrative units. To that end, this position will assist the HR business partner in a variety of HR activities such as off-boarding, performance management, recruitment, policy interpretation, workforce planning activities and employee relations. This position will also function as a Workday expert, entering and approving department-related transactions into Workday on a daily basis. With advanced expertise in Workday and other related systems, this individual will mentor and guide HRG I as well as provide additional training and support for newly hired HRGs. Additionally, the HRG II will actively engage in the implementation of the OHR’s strategic plan and continuous improvement initiatives.
Level II positions typically demonstrate proficient and comprehensive knowledge of defined skill areas; apply knowledge of principles, practices and procedures of a particular field of specialization to complete difficult assignments; promote a culture that is conducive to effective relationships among diverse staff members; may lead a project team involved in completion of difficult assignments, requires proficient knowledge of field of specialization; interpret and communicate information, ideas and instructions clearly, accurately and persuasively, both verbally and in writing, including materials intended for distribution; incorporate new facts and ideas into group processes and apply creative thinking to develop new solutions; typically work with minimal supervision on difficult assignments, consulting with supervisor or HR Business Partner on unusual matters.
Training and Development Opportunities
In addition to the HR generalist fundamentals, HRG II's are strongly encouraged to further explore the resources provided by our learning partners for additional content, events and other information pertinent to the needs of HR generalists.
CUPA E-Learning Resources
Critical Thinking and Problem Solving
- Confronting Your Assumptions
- Critical Thinking
- Defining Alternative Solutions to a Problem
- Develop Critical-Thinking, Decision-Making, and Problem-Solving Skills
- Developing a Critical Thinking Mindset
- Investigating Arguments
- Solve Problems Using Systems Thinking in the Workplace
- Using Questions to Foster Critical Thinking and Curiosity
Customer Service
- Building Rapport with Customers
- Controlling Conflict, Stress, and Time in a Customer Service Environment
- Customer Service Mastery: Delight Every Customer
- Customer Service: Serving Internal Customers
- De-escalating Conversations for Customer Service
- Empathy for Customer Service Professionals
- Listening to Customers
- Polishing Your Skills for Excellent Customer Service
- Providing Effective Internal Customer Service
- Rapport Building in Customer Service
Diversity, Equity and Inclusion
Emotional Intelligence
- Becoming an Inspiring Mentor
- Communicating with Emotional Intelligence
- Developing Emotional Intelligence
- Developing Self-Awareness
- Developing Your Emotional Intelligence
- DISC Training
- Effective Listening
- Emotional Intelligence Basics
- Increasing Confidence by Increasing Self-Awareness
- Learn Emotional Intelligence, the Key Determiner of Success
Fundamentals of HR
- Administrative Human Resources
- Certification Prep: Professional in Human Resources (PHR)
- Creating a Plan for Performance Management
- Empathy Tips for HR Professionals
- Human Resources: Protecting Confidentiality
- HR Guidelines Everyone Should Know
- Introduction to the PHR Certification
- Working with Difficult People
Time Management
- Aligning Goals and Priorities to Manage Time
- Efficient Time Management
- Finding Your Time Management Style
- Getting Things Done
- How to Work Smarter, Not Harder: Save Time and Money and Increase Productivity
- Make the Time You Need: Get Organized
- Managing Your Time
- Maximize Your Productivity by Managing Time and Tasks
- Proven Tips for Managing Your Time
- Saving Time by Setting Goals
- Sharpening Your Focus to Stay on Track
- Time Management Fundamentals
- Time Management: Working from Home
- Time Management Tips