Care Resources for Staff and Faculty
Please use these resources and support one another as we strive to make the CMU experience healthy, supportive and inspiring.
Health and Well-being
Supporting staff and faculty means providing resources to promote good health and well-being. Carnegie Mellon University offers a wide variety of benefits and programs designed to meet the needs of faculty and staff members.
- Health care and other benefit options and eligibility
- Resources and training provided by the Employee Assistance Program to help you manage personal and work-life issues
- Contact GuidanceResources at:
844-744-1370
TTY/TDD: 800-697-0353
http://guidanceresources.com
(Company Web ID: Carnegie)
- Contact GuidanceResources at:
- To connect to a benefits specialist, contact HR Services / 412-268-4600
Child and Family Care
Supporting our staff and faculty also means supporting their families. Carnegie Mellon provides resources to help identify a daycare provider for a young child, a tutor to help with a particular subject, help around the house or support for an elder parent or loved one.
- Through the Care for Business program, eligible employees and graduate students receive a free premium membership to Care.com, access to emergency backup care options, specialists who can help find in-home caregivers, and access to the LifeMart discount program.
- CareLink allows members of the Carnegie Mellon community in Pittsburgh to find a caregivers or find a job.
- The Dependent Care Reimbursement Account (DCRA) allows eligible employees to use pre-tax money to pay for qualifying dependent care expenses. The DCRA can save faculty/staff up to 25% on eligible child care expenses.
For tailored information and guidance on dependent care related topics, contact the family care concierge specialists.
Who to Contact
Immediate life safety issues: |
University Police / 412.268.2323 Call the Carnegie Mellon University Police Department 24/7 to request emergency response to any safety concern, including summoning Emergency Medical Services. |
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Child and family care (and more): |
The Family Care Concierge Service provides individualized guidance related to child care, elder care, school age care (school options, tutoring, summer camps, backup care, etc.), pet care and household help. |
Employee benefits (health and welfare, PTO and leaves, well-being): |
HR Services / 412-268-4600 HR Services address questions regarding employee benefits, benefit eligibility, enrollment, paid time off and leaves of absence, and life events. |
Accommodations for staff or faculty: |
Equal Opportunity Services / 412-268-3930 Carnegie Mellon University provides reasonable accommodations to staff and faculty members with disabilities to enable them to perform the essential functions or duties of their positions. |