Carnegie Mellon University
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Care Resources for Staff and Faculty

Health and Well-Being

  • Medical plan resources: employees who participate in a CMU health plan can access physical and mental health resources through their carrier.
  • Resources and training provided by the Employee Assistance Program can help you manage personal and work-life issues.
  • To connect to a benefits specialist, contact HR Services / 412-268-4600.

Child and Family Care

  • Through the Care for Business program, eligible employees and graduate students receive a free premium membership to Care.com, access to emergency backup care options, specialists who can help find in-home caregivers, and access to the LifeMart discount program.
  • The Dependent Care Reimbursement Account (DCRA) allows eligible employees to use pre-tax money to pay for qualifying dependent care expenses. The DCRA can save faculty/staff up to 25% on eligible child care expenses.

For tailored information and guidance on dependent care related topics, contact the family care concierge specialists.

Who to Contact

  • Immediate life safety issues: University Police / 412-268-2323
    Call the Carnegie Mellon University Police Department 24/7 to request emergency response to any safety concern, including summoning Emergency Medical Services.
  • Child and family care (and more): The Family Care Concierge Service provides individualized guidance related to child care, elder care, school age care (school options, tutoring, summer camps, backup care, etc.), pet care and household help.
  • Employee benefits (health and welfare, PTO and leaves, well-being): HR Services / 412-268-4600
    For questions regarding employee benefits, benefit eligibility, enrollment, paid time off and leaves of absence, and life events.
  • Accommodations for staff or faculty: Disability Services / 412-268-5072
    CMU provides reasonable accommodations to staff and faculty members with disabilities to enable them to perform the essential functions or duties of their positions.

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