Carnegie Mellon University

Staff Supervisory Awareness Program

Overall Program Goals

  • How to infuse diversity, equity and inclusion into your day-to-day activities as a supervisor at CMU
  • A foundation of core human resources’ knowledge critical to your success
  • Information that helps supervisors facilitate a work environment in which employees are treated with dignity and respect
  • Information that will help you understand and champion core values of empathy, compassion, inclusion, dedication, impact and collaboration
  • Fundamental tools and resources to effectively and successfully lead others

Module Specific Goals

  • The purpose of this course is to obtain a solid understanding of employment laws and forms the foundation of an effective supervisor. This worksheet provides resources and guided activities.

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Module Specific Goals

  • Learn about DiSC and the Everything DiSC Workplace Map
  • Identify your style and explore the priorities that drive you
  • Discover similarities and differences among the DiSC styles
  • Discover your reaction to different DiSC styles
  • Identify what works for you and what challenges you
  • Use DiSC to understand the people you work with

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Module Specific Goals

  • This course will be used to provide participants with resources to create a more civil, inclusive, and productive workplace, leveraging real-world case studies to test resources and prepare for civil interactions.

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Module Specific Goals

  • Understand workforce and succession planning
  • Understand career development
  • Understand the purpose and uses of a job description
  • Understand the hiring and recruitment process
  • Recognize ways to ensure a fair and equitable search

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Module Specific Goals

  • Understand the role of performance management and setting expectations in a supervisory relationship
  • Outline performance management processes and resources
  • Identify ways in which performance management influences employee success
  • Utilize performance standards as a management strategy
  • Understand how to provide effective performance feedback

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Module Specific Goals

  • Understanding the fair and equitable process for determining post-hire employment actions
  • Build awareness of and understand how to manage leaves of absences, time away from work and time and location issues
  • Gain a broader understanding of workplace accommodations, the interactive process and your role related to workplace accommodations
  • Increase awareness of wellness resources and your role in championing Carnegie Mellon University’s wellness initiatives

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Module Specific Goals

  • Understand the importance of building rapport and trust within your organization
  • Identify and practice skills to build rapport within diverse groups
  • Describe the critical importance of setting clear expectations in the workplace
  • Explore and practice tools and strategies for setting and sharing expectations in the workplace
  • Create a plan to strengthen your own skills in rapport building and expectation setting

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Module Specific Goals

  • Communicate expectations and responsibilities.
  • Understand how to ensure a fair and consistent process.
  • Explore strategies to document and investigate employee performance.
  • Practice strategies for giving constructive feedback to team members with performance issues.
  • Discuss when and how to reach out to your HR Business Partner.
  • Understand progressive discipline and the corrective actions available for employees who are struggling to meet performance expectations.

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