Module Specific Goals

• The purpose of this course is to obtain a solid understanding of employment laws and forms the foundation of an effective supervisor. This worksheet provides resources and guided activities.

Recommended Videos

• Business Law for Managers: Harassment
• Preventing Harassment in the Workplace
• Business Law for Managers: Discrimination
• Business Law for Managers: Fair Labor Standards Act (FLSA) and Family Medical Leave Act (FMLA)

Recommended Books

• The Drama-Free Workplace: How you can Prevent Unconscious Bias, Sexual Harassment, Ethics Lapses, and Inspire a Healthy Culture by Patti Perez
• Employment Law: The Essentials, Fifteenth Edition by David Lewis, Malcolm Sargeant

Module Specific Goals

• Learn about DiSC and the Everything DiSC Workplace Map
• Identify your style and explore the priorities that drive you
• Discover similarities and differences among the DiSC styles
• Discover your reaction to different DiSC styles
• Identify what works for you and what challenges you
• Use DiSC to understand the people you work with

Module Specific Goals

• This course will be used to provide participants with resources to create a more civil, inclusive, and productive workplace, leveraging real-world case studies to test resources and prepare for civil interactions.

Module Specific Goals

• Understand workforce and succession planning
• Understand career development
• Understand the purpose and uses of a job description
• Understand the hiring and recruitment process
• Recognize ways to ensure a fair and equitable search

Recommended Videos

• Having Career Conversations with your Team
• Diversity Recruiting
• Hiring, Managing and Separating From Employees: Job Descriptions
• Hiring, Managing and Separating From Employees: Questions you Can’t Ask Job Applicants
• Attracting, Hiring, and Working with Gen Z
• Finding and Retaining High Potentials
• Diversity, Inclusion and Belonging: Engage and Retain Diverse Talent

Recommended Books

• Recruiting, Interviewing, Selecting, & Orienting New Employees, Sixth Edition by Diane Arthur
• Successful Interviewing and Recruitment by Rob Yeung 
• Field Tested: Recruiting, Managing, and Retaining Veterans by Emily King
• Recruiting, Retaining, and Promoting Culturally Different Employees by Lionel Laroche, Don Rutherford
• Career Planning and Succession Management: Developing Your Organization's Talent-for Today and Tomorrow, Second Edition by William J. Rothwell, Robert D. Jackson, Cami L. Ressler, Maureen Connelly Jones, Meg Brower
• Strategic Workforce Planning: Developing Optimized Talent Strategies for Future Growth by Ross Sparkman 
• Effective Succession Planning, Fifth Edition by William J. Rothwell
• Building an Inclusive Organization: Leveraging the Power of a Diverse Workforce by Stephen Frost, Raafi-Karim Alidina
• The Power of Stay Interviews for Engagement and Retention by Richard P. Finnegan

Module Specific Goals

• Understand the role of performance management and setting expectations in a supervisory relationship
• Outline performance management processes and resources
• Identify ways in which performance management influences employee success
• Utilize performance standards as a management strategy
• Understand how to provide effective performance feedback

Recommended Videos

• Delivering Employee Feedback
• Fighting Gender Bias at Work
• Unconscious Bias
• Managing High Potentials
• Performance Management: Conducting Performance Reviews
• Setting Team and Employee Goals

Recommended Books

• The Essential Performance Review Handbook by Sharon Armstrong
• Fearless Performance Reviews: Coaching Conversations that Turn Every Employee into a Star Player by Jeffrey Russell, Linda Russell
• Driving Performance Through Learning: Develop Employees Through Effective Workplace Learning by Andy Lancaster
• In Great Company: How to Spark Peak Performance By Creating an Emotionally Connected Workplace by Louis Carter

Module Specific Goals

• Understanding the fair and equitable process for determining post-hire employment actions
• Build awareness of and understand how to manage leaves of absences, time away from work and time and location issues
• Gain a broader understanding of workplace accommodations, the interactive process and your role related to workplace accommodations
• Increase awareness of wellness resources and your role in championing Carnegie Mellon University’s wellness initiatives

Recommended Videos

• Practicing Fairness as a Manager
• Hiring, Managing and Separating from Employees: Americans with Disabilities Act (ADA)
• Hiring, Managing and Separating from Employees: Family Medical Leave Act (FMLA)
• Managing Virtual Teams
• Management Foundations: Advanced Applications

Recommended Books

• The Manager's Guide to HR: Hiring, Firing, Performance Evaluations, Documentation, Benefits, and Everything Else You Need to Know, Second Edition by Max Muller
• 50 Top Tools for Employee Wellbeing: A Complete Toolkit for Developing Happy, Healthy, Productive and Engaged Employees by Debbie Mitchell
• Mindfulness at Work: How to Avoid Stress, Achieve More, and Enjoy Life! by Stephen McKenzie

Module Specific Goals

• Understand the importance of building rapport and trust within your organization
• Identify and practice skills to build rapport within diverse groups
• Describe the critical importance of setting clear expectations in the workplace
• Explore and practice tools and strategies for setting and sharing expectations in the workplace
• Create a plan to strengthen your own skills in rapport building and expectation setting

Recommended Videos

• Coaching and Developing Employees
• Managing a Diverse Team
• New Manager Foundations
• Jeff Weiner on Managing Compassionately
• Facilitation Skills for Managers and Leaders
• Leading Inclusive Teams
• Delivering Employee Feedback
• Building a Coaching Culture: Improving Performance Through Timely Feedback
• Qualities of an Enlightened Leader
• Building Trust

Recommended Books

• The Speed of Trust: The One Thing That Changes Everything by Stephen M.R. Covey
• The Decision to Trust: How Leaders Create High-Trust Organizations by Robert F. Hurley
• Rebuilding Trust in the Workplace: Seven Steps to Renew Confidence, Commitment, and Energy by Dennis S. Reina, Michelle L. Reina
• Perfect Phrases for Coaching Employee Performance: Hundreds of Ready-to-Use Phrases for Building Employee Engagement and Creating Star Performers by Laura Poole
• Coaching for Performance: The Principles and Practice of Coaching and Leadership by John Whitmore
• Managing Conflict: A Practical Guide to Resolution in the Workplace by David Liddle

Module Specific Goals

• Communicate expectations and responsibilities.
• Understand how to ensure a fair and consistent process.
• Explore strategies to document and investigate employee performance.
• Practice strategies for giving constructive feedback to team members with performance issues.
• Discuss when and how to reach out to your HR Business Partner.
• Understand progressive discipline and the corrective actions available for employees who are struggling to meet performance expectations.

Recommended Videos

• Having Difficult Conversations
• Practicing Fairness as a Manager
• Handling Workplace Bullying
• Preventing Harassment in the Workplace
• Coaching Employees Through Difficult Situations

Recommended Books

• Managing Conflict: A Practical Guide to Resolution in the Workplace by David Liddle
• Creating a Drama-Free Workplace: The Insider's Guide to Managing Conflict, Incivility & Mistrust by Anna Maravelas
• The Drama-Free Workplace: How you can Prevent Unconscious Bias, Sexual Harassment, Ethics Lapses, and Inspire a Healthy Culture by Patti Perez
• 101 Tough Conversations to Have with Employees: A Manager's Guide to Addressing Performance, Conduct, and Discipline Challenges, Second Edition by Paul Falcone
• The Essential Workplace Conflict Handbook: A Quick and Handy Resource for Any Manager, Team Leader, HR Professional, or Anyone Who Wants to Resolve Disputes and Increase Productivity by Barbara Mitchell, Cornelia Gamlem