Administrative Coordinator
Job Profile Summary
Administrative coordinators provide coordinating, administrative and secretarial/clerical assistance for specific programs and projects. They work closely with the department head or business manager to ensure that projects and/or programs run smoothly. Individuals in this position may be the only support staff for a particular program/project area. Administrative coordinators are responsible for:
- Providing general office management: setting up and maintaining complex filing systems, initiating and processing purchase orders for office equipment and supplies, paying bills, etc. Providing clerical/secretarial support for the program/project area. Coordinating various clerical aspects of programs or projects, i.e., data collection, mass mailings of reports or newsletters, circulating journal submissions, project deadlines, commencement, lecture series, travel arrangements, etc.
- Drafting correspondence, promotional materials, articles, reports, etc. concerning program/project area for supervisor's signature and/or approval. Producing and assembling regular reports and summaries. Frequently required to respond directly to inquiries and requests regarding these reports.
- Providing in-depth information to faculty, staff, students, outside associates and the general public concerning particular programs and projects. Serving as initial contact and liaison, providing information/coordination via phone or in person for funding agencies or other outside associations. Provides general information regarding research and non-research contracts. Providing general information regarding undergraduate and graduate programs such as, advisors, admissions process, faculty contacts, required courses, etc.
- Preparing agendas, assembling data, setting up and coordinating arrangements for meetings, conferences, workshops, etc. Taking and distributing minutes. Gathering data and producing statistical and narrative reports for meetings.
- Serving as liaison with various campus departments including physical plant to insure building maintenance, work orders completion, etc. or Property Management to tag, track, etc. department equipment.
Training and Development Opportunities
Communications - General
- Becoming a Successful Collaborator
- Communicating Nonverbally
- Communicating to Drive People to Take Action
- Communicating with Charisma
- Communicating with Confidence (LinkedIn Learning)
- Communicating with Confidence (FocusU)
- Communicating with Diplomacy and Tact
- Communicating with Empathy
- Do We Have a Failure to Communicate?
- Effective Team Communication
- Encouraging Team Communication and Collaboration
- High-Stakes Communication
- How Culture Impacts Communication
- Interpersonal Communication
- Learning to Be Approachable
- Making an Impact with Non-verbal Communication
- Organization Communication
- Preparing for Successful Communication
- The Key to Good Communication: Your Audience
- Trust Building through Effective Communication
Communications - Listening
Communications - Presenting & Verbal
Communications - Written
- Abbreviating, Capitalizing, and Using Numbers
- Audience and Purpose in Business Writing
- Clarity and Conciseness in Business Writing
- Creating Well-constructed Sentences
- Getting the Details Right: Spelling Basics
- Tips for Better Business Writing
- Troublesome Words and Phrases: Common Usage Mistakes in Writing
- Using Punctuation Marks
- Using the Parts of Speech
- Writing Articles
- Writing Effective E-mails and Instant Messages
- Writing Email
- Writing Headlines
- Writing in Plain English
Computer Skills - MS Excel
- Excel 2019 for Windows: Creating & Saving Workbooks
- Excel 2019 for Windows: Getting Started
- Excel 2019: Sorting & Filtering Data
- Excel 2019: Working with Excel Tables
- Excel: PivotTables for Beginners
- Excel: Tips and Tricks
- Excel Quick Tips
- Excel 2019 Essential Training
- Getting Started with Microsoft Excel
- Excel: Introduction to Formatting
- Excel 2019 Essential Training
- Excel: Introduction to Charts and Graphs
- Getting Started with Microsoft Excel
- Learning Excel 2019
- Master Microsoft Excel
Computer Skills - MS Powerpoint
- Designing a Presentation
- Getting Started with Microsoft PowerPoint
- Learning PowerPoint 2019
- PowerPoint 2019 Essential Training
- PowerPoint 2019: Adding Animations
- PowerPoint 2019: Organizing Presentations Assets
- PowerPoint 2019: Preparing & Delivering Slideshows
- PowerPoint Quick Tips
- PowerPoint Tips and Tricks
- PowerPoint: Animating Text and Objects for Beginners
- PowerPoint: Creating an Infographic
Computer Skills - MS Word
- Getting Started with Microsoft Word (Learning Path)
- Master Microsoft Word (Learning Path)
- Word 2019 (Windows): Creating, Opening & Saving Documents
- Word 2019 (Windows): Editing Documents
- Word 2019 (Windows): Formatting Documents
- Word 2019 (Windows): Opening & Setting Up
- Word 2019 (Windows): Using Find & Replace Tools
- Word 2019 Essential Training
- Word 2019: Creating Forms
- Word 2019: Creating Graphics & Diagrams
- Word 2019: Illustrating Documents
- Word 2019: Shaping Documents
- Word 2019: Sharing & Collaborating on a Document
- Word 2019: Structuring Documents
- Word 2019: Essential Training
- Word 2019: Editing Documents
- Word 2019: Formatting Documents
- Word 2019: Configuring the Application
- Word Quick Tips
Customer Service
- Building Rapport with Customers
- Communicating Effectively with Customers
- Customer Service Foundations
- Customer Service Mastery: Delight Every Customer
- Customer Service: Managing Customer Expectations
- Delivering Bad News to a Customer
- Developing a Service Mindset
- Facing Confrontation in Customer Service
- Interacting with Customers
- Listening to Customers
- Polishing Your Skills for Excellent Customer Service
- Providing Effective Internal Customer Service
- Rapport Building in Customer Service
- Writing Customer Service Emails
Decision Making & Problem Solving
Diversity, Equity and Inclusion
- Bridging the Diversity Gap
- Diversity
- Diversity, Inclusion, and Belonging for All (8 part course)
- Facing Virtual Team Challenges
- Overcoming Unconscious Bias in the Workplace
- Overcoming Your Own Unconscious Biases
- Understanding Unconscious Bias
- Using Inclusive Language
- Your Role in Workplace Diversity
Effective Teams
Emotional Intelligence
- Communicating with Emotional Intelligence
- Developing Emotional Intelligence
- Developing Self-Awareness
- Developing Your Emotional Intelligence
- DiSC Training
- Effective Listening
- Emotional Intelligence Basics
- Increasing Confidence by Increasing Self-Awareness
- Learn Emotional Intelligence, the Key Determiner of Success
Time Management
- Aligning Goals and Priorities to Manage Time
- Efficient Time Management
- Finding Your Time Management Style
- Getting Things Done
- How to Work Smarter, Not Harder: Save Time and Money and Increase Productivity
- Make the Time You Need: Get Organized
- Managing Your Time
- Maximize Your Productivity by Managing Time and Tasks
- Proven Tips for Managing Your Time
- Saving Time by Setting Goals
- Sharpening Your Focus to Stay on Track
- Time Management Fundamentals
- Time Management: Working from Home
- Time Management Tips