Carnegie Mellon University

Administrative Supervisor

Job Profile Summary

Administrative supervisors are responsible for the overall administrative functions and workflow of the department while supervising other administrative staff, office managers and assistance including, but not limited to, administrative assistants, administrative coordinators and potentially executive assistants. Administrative supervisors offer guidance and training while delegating work tasks to ensure smooth day to day operations. The administrative supervisor may be responsible for providing executive assistance to their department head. This position must supervise two or more full-time employees.

  • As the direct supervisor for administrative and support staff, the administrative supervisor is responsible for assigning job duties to individual staff members and prioritizing workloads ensuring that tasks are completed in an effective and timely manner.
  • In order to ensure their team’s ongoing success, the administrative supervisor must continually evaluate their staff members and provide feedback for improvement. They are also responsible for identifying areas of weakness, departmental inefficiencies and providing appropriate recommendations for resolving these issues. They ensure employees act in accordance with company policies and implement disciplinary action when necessary.
  • Administrative supervisors also assist with administrative tasks as needed. This can include managing calendars, responding to email and phone messages, assisting with customer requests and questions, coordinating meetings, compiling meeting materials and documents, creating presentations, booking travel and providing executive staff with support as needed.
  • Other duties assigned.

Training and Development Opportunities

Administrative supervisors are strongly encouraged to further explore the resources provided by our learning partners for additional content, events and other information pertinent to the needs of the position.