Carnegie Mellon University
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Administrative Supervisor

Job Profile Summary

Administrative supervisors are responsible for the overall administrative functions and workflow of the department while supervising other administrative staff, office managers and assistants. Administrative supervisors offer guidance and training while delegating work tasks to ensure smooth day-to-day operations. The administrative supervisor may be responsible for providing executive assistance to their department head. This position must supervise two or more full-time employees. Administrative supervisors are responsible for:

  • Assigning job duties to individual staff members and prioritizing workloads ensuring that tasks are completed in an effective and timely manner.
  • Continually evaluating their staff members and providing feedback for improvement. They are also responsible for identifying areas of weakness, departmental inefficiencies and providing appropriate recommendations for resolving these issues. They ensure employees act in accordance with university policies and implement disciplinary action when necessary.
  • Assisting with administrative tasks as needed. This can include managing calendars, responding to email and phone messages, assisting with customer requests and questions, coordinating meetings, compiling meeting materials and documents, creating presentations, booking travel and providing executive staff with support as needed.

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