Contact Benefit Carriers

Medical

Aetna (L95 Plan)
Phone: 800-835-8742

Highmark Blue Cross/Blue Shield
Phone: 844-946-6249
Policy/Group Number: 13058 (subgroup depends on plan choice)

UPMC Health Plan
Phone: 855-497-8762
Policy/Group Number: 005782 (subgroup depends on plan choice)

Prescription

Caremark
Phone: 844-910-3902
Phone (pre-authorization): 888-414-3125
Phone (mail order service enrollment): 800-875-0867
Policy/Group Number: RX5806

Vision

Davis Vision by MetLife
Phone: 833-393-5433
Email: memberhelp@davisvision.com

Vision Benefits of America (VBA)
Phone: 800-432-4966
Email: memberservices@vbaplans.com
Policy/Group Number: 2238 (option 1) or 2239 (option 2)

Dental

United Concordia Companies, Inc. (UCCI)
Phone: 800-423-7461
Policy/Group Number: 846329000 (DHMO); 846327100 (PPO1); 846328100 (PPO2)

Spending Accounts

WEX Contact Form
Customer Service: 866-451-3399
Policy/Group Number: 47321

Disability, Life and AD&D Insurance

MetLife
Phone: 800-638-6420
Policy/Group Number: 166124

Retirement Savings

TIAA
National Contact Center: 800-842-2776
Client Scheduling and Service Group: 800-732-8353
Policy/Group Number: 102240 (university contributions to the FSRP); 102241 (employee contributions to the FSRP); 407921 (401(k) Plan)

Employee Assistance Plan

GuidanceResources (company Web ID: Carnegie)
Phone: 844-744-1370
TTY/TDD: 800-697-0353