Executive Assistant I
Job Profile Summary
Executive assistant I's are responsible for managing the administrative and financial functions of a Carnegie Mellon University executive or executives. This position title may be used only when the executive is accountable to someone in the president’s direct reporting structure. Executive assistant I's requires adaptability and openness to change as the department and organization evolve. This position regularly handles sensitive information and requires maintaining strict confidentiality and discretion. Executive assistant I's are responsible for:
- Attending various meetings within department. May serve on inter-departmental committees
- Communicating with high level officials both inside and outside the university. Handling highly confidential matters.
- Handling phone calls and messaging, greeting visitors, making appropriate referrals, coordinating travel, organization of high level special events, divisional and group meetings including agendas and revision of presentation models.
- Preparing correspondence, reports, newsletters and other documents on behalf of AVP/executive.
- Managing administrative responsibilities of the AVP/executive office. Including managing time commitment (calendar) and respective prioritization, communications, interactions with other members of the management team and academic community, troubleshooting problems and questions concerning office and university policies and procedures, responding to inquiries and routine questions, referring only those absolutely necessary to supervisor.
Training and Development Opportunities
Communications - General
- Becoming a Successful Collaborator
- Communicating in Times of Change
- Communicating Nonverbally
- Communicating to Drive People to Take Action
- Communicating with Charisma
- Communicating with Confidence (Linkedin)
- Communicating with Confidence (FocusU)
- Communicating with Diplomacy and Tact
- Communicating with Empathy
- Do We Have a Failure to Communicate?
- Effective Team Communication
- Encouraging Team Communication and Collaboration
- High-Stakes Communication
- How Culture Impacts Communication
- Improving Your Listening Skills
- Interpersonal Communication
- Jodi Glickman on Pitching Yourself
- Learning to Be Approachable
- Making an Impact with Non-verbal Communication
- Ninja Writing: The Four Levels of Writing Mastery
- Own Your Voice: Improve Presentations and Executive Presence
- Organization Communication
- Preparing for Successful Communication
- The Collaborative Leader
- The Key to Good Communication: Your Audience
- Trust Building through Effective Communication
- Writing Articles
- Writing Headlines
- Writing in Plain English
Computer Skills - MS Excel
- Excel: Creating a Basic Dashboard
- Excel: Introduction to Charts and Graphs
- Excel 2019: Finding & Grouping Data
- Excel 2019: Inserting PivotTables
- Excel 2019: Sorting & Filtering Data
- Excel Office 365: Getting to Know Macros in Excel
- Excel Office 365: Working with Excel Tables
- Excel: Advanced Formulas and Functions
- Excel: Tips and Tricks
Computer Skills - MS PowerPoint
Computer Skills - MS Word
Critical Thinking and Problem Solving
Customer Service
Decision Making & Problem Solving
- Choosing and Using the Best Solution
- Decision-Making in High-Stress Situations
- Developing Your Leadership Philosophy
- Developing Your Critical Thinking and Cognitive Flexibility
- Executive Decision-Making
- How to Make Strategic Thinking a Habit
- Improving Your Thinking
- Improving Your Judgment for Better Decision-Making
- Leading through Problem Solving and Decision Making
- Leading with Judgment and Decisiveness
- Leading with Strategic Thinking
- Personal Skills for Effective Business Analysis
- Running Meetings in Better Directions
- The Six Biases of Decision-Making
- Think Like a Lawyer to Make Decisions and Solve Problems
- Thinking Strategically as a Manager
- Using Questions to Foster Critical Thinking and Curiosity
- Using Strategic Thinking to Consider the Big Picture
Diversity, Equity and Inclusion
- Bridging the Diversity Gap
- Diversity, Inclusion, and Belonging for All (8 part course)
- Facing Virtual Team Challenges
- Maintaining a Cohesive Multigenerational Workforce
- Overcoming Unconscious Bias in the Workplace
- Overcoming Your Own Unconscious Biases
- Skills for Inclusive Conversations
- Teaching Civility in the Workplace
- Understanding Unconscious Bias
- Your Role in Workplace Diversity
Effective Teams
- Being an Effective Team Member
- Contributing as a Virtual Team Member
- Effective Team Communication
- Encouraging Team Communication and Collaboration
- Grit: How Teams Persevere to Accomplish Great Goals
- Icebreakers for Teams, Meetings, and Groups
- Leading and Working in Teams
- Leading at a Distance
- Managing Virtual Teams
- Presenting as a Team
- Strategies for Building a Cohesive Team
- Working on a Cross-Functional Team
Emotional Intelligence
- Becoming an Inspiring Mentor
- Communicating with Emotional Intelligence
- Developing Emotional Intelligence
- Developing Self-Awareness
- Developing Your Emotional Intelligence
- DISC Training
- Emotional Intelligence Basics
- Improving Emotional Intelligence with Mindfulness
- Learn Emotional Intelligence, the Key Determiner of Success
- Mindset and Influence
- Navigating the Workplace with Emotional Intelligence
- Navigating Your Own Emotions