HR Business Partner I
Job Profile Summary
The HR business partner I is responsible for:
- Performing HR-related duties on both a strategic and tactical level for designated college and administrative units.
- Assisting client groups in developing and driving an HR strategy/people agenda. The position is a key partner to the colleges/administrative units they support and a trusted advisor on employee and workplace matters.
- Providing leadership in handling employee relations; performance management; employee engagement; organization design and development; diversity, equity and inclusion initiatives; policy interpretation and workforce planning activities.
- Assisting with recruitment, compensation, and other key HR processes and provides a seamless experience to CMU employees as it relates to all HR activities.
- Assisting the HR business partner II as needed with the most complex issues for designated college and administrative units.
Training and Development Opportunities
In addition to the onboarding fundamentals, HR business partner I's are encouraged to explore the relevant resources provided by our learning partners.
CUPA E-Learning Resources
Critical Thinking and Problem Solving
Customer Service
- Become a Customer Service Manager
- Customer Service Leadership
- Customer Service: Managing Customer Feedback
- Customer Service: Motivating Your Team
- Customer Service Strategy
- De-escalating Conversations for Customer Service
- Dealing with Customer Service Incidents and Complaints
- Innovative Customer Service Techniques
- Leading a Customer-centric Culture
- Managing a Customer Service Team
- Working with Upset Customers
Diversity, Equity and Inclusion
- Become an Inclusive Leader (9-part course)
- Diversity, Inclusion, and Belonging for HR Professionals and Leaders (11 part course)
- Facing the Management Challenges of Difficult Behavior and Diverse Teams
- Leading Diversity
- Maintaining a Cohesive Multigenerational Workforce
- Managing Diversity: Welcome
- Managing Multigenerational Employees
- Managing Multiple Generations: Managing across generations is a bottom-line issue
- Overcoming Your Own Unconscious Biases
- Understanding Unconscious Bias
Emotional Intelligence
Fundamentals of HR
- Certification Prep: Professional in Human Resources (PHR)
- HR Recruiting Communication Strategies to Attract and Retain Top Talent
- Human Resources: Running Company Onboarding
- Human Resources: Using Metrics to Drive HR Strategy
- Preparing for the SHRM-CP Exam
- Strategic Human Resources
- Working with Difficult People
Managing/Supervising
- Advancing Your Skills as an HR Business Partner (6 part course)
- Be the Manager People Won't Leave
- Change Management with Limited Resources
- Coaching and Developing Employees
- Coaching Skills for Leaders and Managers
- Foundations of Performance Management
- Having Difficult Conversations: A Guide for Managers
- How to Handle Poor Performers
- Leading and Motivating People with Different Personalities
- Performance Management: Conducting Performance Reviews
- Performance Management: Improving Employee Performance
- Performance Management: Setting Goals and Managing Performance
- Professional in Human Resources: Performance Management
- Using Feedback to Drive Performance
- Working with High-Conflict People as a Manager