Carnegie Mellon University
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Submitting Claims

  • For the remainder of the 2022 plan year: submit claims through Benefit Coordinators Corporation (BCC).
    • Health Care Flexible Spending Account claims must be incurred by March 15, 2023 and submitted to BCC by June 30, 2023.
    • Dependent Care Reimbursement Account claims must be incurred by December 31, 2022 and submitted to BCC by June 30, 2023.
  • Beginning with the 2023 plan year: submit claims through WEX, the university's new FSA vendor.
    • Any claims incurred beginning on January 1, 2023 may be submitted to WEX.

Submitting Claims to BCC (2022 plan year)

Submit claims incurred during the 2022 plan year to BCC using the claims procedure described below. Claims must be received by June 30, 2023.

  • For the Health Care Flexible Spending Account (HCFSA), the 2022 plan year is January 1, 2022–March 15, 2023.
  • For the Dependent Care Reimbursement Account (DCRA), the 2022 plan year is the calendar year. 

Pay With Your FSA Debit Card

2022 HCFSA and DCRA participants can use a BCC MasterCard Debit Card to pay for eligible expenses. In some cases, supporting documentation will still be required, so keep receipts and explanation of benefit forms. If documentation is needed to substantiate your expense, you will be notified by BCC.

  • If the provider or store accepts debit/credit cards for payment, simply use the card to pay for the expense like you would with any other debit/credit card. 
    • If you are purchasing items from larger chain stores (Giant Eagle, Target, Walmart, etc.), swipe the card at the register, even at self-checkout stations. If you are purchasing non-FSA eligible items along with eligible items, just swipe the FSA debit card first. The system knows which expenses are eligible and will pay for only those. It will ask you for another form of payment for the rest of your purchase.
  • Your card will be preloaded with your annual HCFSA election, or with each pay with your DCRA contribution. Expenses will be automatically deducted when you use the card.
  • Access My SmartCare to check balances and claims.

Submit a Claim for Reimbursement

When you do not or cannot use the FSA debit card, you must pay for the expense out of pocket and then submit a claim for reimbursement.

  1. Complete BCC’s Reimbursement Request Form [pdf].
  2. Attach the required back-up documents.
    • For Health Care Reimbursement, attach an Explanation of Benefits statement from your insurance carrier plus an itemized receipt from the provider.
      • You must first submit expenses to your healthcare, dental or vision insurance carrier before you can request a reimbursement from a Flexible Spending Account. The insurance carrier will process the claim and issue an Explanation of Benefits that shows how much is paid under the terms of your plan and how much is your responsibility.
      • By law, BCC cannot accept a credit card receipt or a canceled check in lieu of the itemized receipt from your doctor, lab, pharmacy, etc.
    • For Dependent Care Reimbursement, attach a signed receipt from the daycare provider that includes:
      • The dates services were rendered
      • The provider’s Social Security or tax ID number
      • The provider’s address
  3. Send your completed Reimbursement Request Form and the appropriate backup documents to Benefit Coordinators Corporation:
  4. BCC will process your claim and issue a check mailed to your home address. You may also request direct deposit.

Submitting Claims to WEX (2023 plan year)

Beginning on January 1, 2023, you can submit claims incurred during the plan year to WEX. Claims must be received by June 30 following the end of the plan year.

  • For the Health Care Flexible Spending Account, Limited Purpose Flexible Spending Account, and Health Savings Account, the plan year is the calendar year plus a two-and-a-half month grace period (for example, from January 1, 2023–March 15, 2024).
  • For the Dependent Care Reimbursement Account (DCRA), the plan year is the calendar year.

Pay With Your FSA Debit Card

Submit a Claim for Reimbursement

Online Claims

WEX Mobile App Claims