Executive Assistant to the Dean
Job Profile Summary
The executive assistant to the dean is responsible for managing the administrative and financial functions of a Carnegie Mellon University dean. Executive assistants to the dean regularly handle sensitive information and must maintain strict confidentiality and discretion. This position also requires adaptability and openness to change as the department and organization evolve. Executive assistants to the dean are responsible for:
- Preparing correspondence, reports, newsletters and other documents on behalf of dean.
- Troubleshooting problems and questions concerning departmental, divisional and/or university policies and procedures. Liaison between department and outside organizations. Answering all routine and most unique questions or corrects more problems/issues directly. Refers only the most difficult issues and questions to supervisor.
- Participating, reviewing and analyzing monthly accounting statements, reconciling accounts, tracking and resolving identified discrepancies.
- Handling phone calls and messaging, greeting visitors, making appropriate referrals, coordinating travel, organization of high level special events, divisional and group meetings including agendas and logistics management and preparation and/or revision of presentation models.
- Responsible for preparation and/or revision (on behalf of executive) of PowerPoint presentations and respective pre-reads for presentations to campus community, management team and Board of Trustees committees/meetings. Also includes coordination of agendas, minutes, and meeting materials within the office and within the executive management team.
- Providing financial support including procurement card and purchase order administration and employee reimbursement processing.
- Managing administrative of the executive office. Includes managing time commitment (calendar) and respective prioritization, communications, interactions with other members of the management team and academic community, troubleshooting problems and questions concerning office and university policies and procedures, responding to inquiries and routine questions, referring only those absolutely necessary to supervisor.
- Supervising staff, providing coaching, feedback and mentoring.
Training and Development Opportunities
Communications - General
- Becoming a Successful Collaborator
- Communicating in Times of Change
- Communicating Nonverbally
- Communicating to Drive People to Take Action
- Communicating with Charisma
- Communicating with Confidence (Linkedin)
- Communicating with Confidence (FocusU)
- Communicating with Diplomacy and Tact
- Communicating with Empathy
- Do We Have a Failure to Communicate?
- Effective Team Communication
- Encouraging Team Communication and Collaboration
- High-Stakes Communication
- How Culture Impacts Communication
- Improving Your Listening Skills
- Interpersonal Communication
- Jodi Glickman on Pitching Yourself
- Learning to Be Approachable
- Making an Impact with Non-verbal Communication
- Ninja Writing: The Four Levels of Writing Mastery
- Own Your Voice: Improve Presentations and Executive Presence
- Organization Communication
- Preparing for Successful Communication
- The Collaborative Leader
- The Key to Good Communication: Your Audience
- Trust Building through Effective Communication
- Writing Articles
- Writing Headlines
- Writing in Plain English
Computer Skills - MS Excel
- Excel: Creating a Basic Dashboard
- Excel: Introduction to Charts and Graphs
- Excel 2019: Finding & Grouping Data
- Excel 2019: Inserting PivotTables
- Excel 2019: Sorting & Filtering Data
- Excel 2019: Getting to Know Macros in Excel
- Excel 2019: Working with Excel Tables
- Excel: Advanced Formulas and Functions
- Excel: Tips and Tricks
Computer Skills - MS PowerPoint
Computer Skills - MS Word
Critical Thinking and Problem Solving
Customer Service
Decision Making & Problem Solving
- Choosing and Using the Best Solution
- Decision-Making in High-Stress Situations
- Developing Your Leadership Philosophy
- Developing Your Critical Thinking and Cognitive Flexibility
- Executive Decision-Making
- How to Make Strategic Thinking a Habit
- Improving Your Thinking
- Improving Your Judgment for Better Decision-Making
- Leading through Problem Solving and Decision Making
- Leading with Judgment and Decisiveness
- Leading with Strategic Thinking
- Personal Skills for Effective Business Analysis
- Running Meetings in Better Directions
- The Six Biases of Decision-Making
- Think Like a Lawyer to Make Decisions and Solve Problems
- Thinking Strategically as a Manager
- Using Questions to Foster Critical Thinking and Curiosity
- Using Strategic Thinking to Consider the Big Picture
Diversity, Equity and Inclusion
- Bridging the Diversity Gap
- Diversity, Inclusion, and Belonging for All (8 part course)
- Facing Virtual Team Challenges
- Maintaining a Cohesive Multigenerational Workforce
- Overcoming Unconscious Bias in the Workplace
- Overcoming Your Own Unconscious Biases
- Skills for Inclusive Conversations
- Teaching Civility in the Workplace
- Understanding Unconscious Bias
- Your Role in Workplace Diversity
Effective Teams
- Being an Effective Team Member
- Contributing as a Virtual Team Member
- Effective Team Communication
- Encouraging Team Communication and Collaboration
- Grit: How Teams Persevere to Accomplish Great Goals
- Icebreakers for Teams, Meetings, and Groups
- Leading and Working in Teams
- Leading at a Distance
- Managing Virtual Teams
- Presenting as a Team
- Strategies for Building a Cohesive Team
- Working on a Cross-Functional Team
Emotional Intelligence
- Becoming an Inspiring Mentor
- Communicating with Emotional Intelligence
- Developing Emotional Intelligence
- Developing Self-Awareness
- Developing Your Emotional Intelligence
- DISC Training
- Emotional Intelligence Basics
- Improving Emotional Intelligence with Mindfulness
- Learn Emotional Intelligence, the Key Determiner of Success
- Mindset and Influence
- Navigating the Workplace with Emotional Intelligence
- Navigating Your Own Emotions
Emotional Intelligence
- Becoming an Inspiring Mentor
- Communicating with Emotional Intelligence
- Developing Emotional Intelligence
- Developing Self-Awareness
- Developing Your Emotional Intelligence
- DISC Training
- Emotional Intelligence Basics
- Improving Emotional Intelligence with Mindfulness
- Learn Emotional Intelligence, the Key Determiner of Success
- Mindset and Influence
- Navigating the Workplace with Emotional Intelligence
- Navigating Your Own Emotions