Kickstart Your Semester with These Tech Updates
Welcome to another great year! Computing Services provides the technology resources you need to succeed at the university. Check out some of our latest updates below.
And if you’re new to CMU, review our Tech Quick Start Guides to prepare for life on campus.
New and Updated Services
Unlock Your Creative Potential with AI
Are you ready to work more efficiently? Generative Artificial Intelligence (AI) can assist you with various daily tasks, such as summarizing notes, drafting emails, organizing your to-do list, and much more. This support allows you to focus on more strategic projects. Our new AI web content is designed to make it easy for the entire CMU community to learn about and utilize the latest AI tools. Whether you're just getting started or looking to sharpen your skills, our updated guidance is the perfect resource for all things AI.
You'll discover a selection of approved tools that can help you create text, images, and more! Be sure to check out our beginner guides and sample prompts to start leveraging AI and boost your productivity today!
Prepare for the SemesterNew Device?
Whether it’s a new smartphone or tablet, our updated new-device checklist can help you reconnect quickly—update DUO, secure your device, and connect to wireless. You may also notice it’s now easier than ever to manage your DUO settings, add new devices, and, if needed, request a bypass code directly from the site when you don’t have access to a registered device.
Don't Fall For Threats
Take a moment to secure your devices, accounts, and files, and protect yourself and the university from cybersecurity threats this academic year. Cybersecurity is everyone’s responsibility. By staying informed and proactive, we can all contribute to a safer, more resilient campus. Keep an eye out for more tips and resources throughout the year.
Time to Upgrade: Windows 10 Support
On October 14, 2025, Microsoft will stop free updates for Windows 10. Follow their guidance to upgrade to Windows 11. If you’re unsure which operating system you have, navigate to System > About, where you’ll find the version listed under Windows specifications. Desktop Support Program (DSP) customers have already moved to Windows 11.
Our CommunitiesComputing Services engages with the campus through several topic-based communities, helping to connect individuals in similar roles or with similar interests and share updates.
Google Product Education Program (PEP)
The Google Product Education Program (PEP) serves as a hub for the CMU community to exchange best practices and discover the latest Google Workspace features. It fosters a connection among Google enthusiasts on campus.
Join our Google Group and receive an automatic invite to our quarterly webinar!
Digital Accessibility Office
This fall, the Digital Accessibility Office is excited to offer a range of virtual training sessions aimed at helping you create more inclusive content.
Join us on October 1 to discover Grackle Workspace, and on October 8 for our session on Accessible Spreadsheets as part of our fall webinar series.
You can also explore Grackle on your own for additional insights. If you’re looking for more in-depth training, consider applying for the CMU Digital Accessibility Allies program.
Centers of Excellence (CoE)
The Project Management and Change Management Centers of Excellence (CoE) are committed to educating our community. This fall, we're excited to announce the launch of the Process Improvement (PI) and Generative AI (GenAI) CoE. The PI CoE focuses on how documenting and evaluating current state processes through mapping and data analysis can lead to opportunities for improvement in terms of time, cost, or effort. Meanwhile, the GenAI CoE will serve as a vibrant community hub for learning and experimentation, equipping members with essential skills and knowledge to boost productivity and creativity.
Visit the CoE website for information on upcoming programs.
Find SupportHave a question? Click the red chat icon to ask Scotty, our virtual assistant. If you can’t find what you need, follow the links below to find support for popular services or check out our other help and support options.