Carnegie Mellon University

Secure your...


Your Devices

Secure Your Computer


Computers become vulnerable to viruses when their software is out of date. Protect your computer by turning on automatic operating system updates and installing antivirus software. Further secure your computer by setting up CMU’s recommended security preferences, including password protections and a firewall. Visit the guides below for steps.


Secure Your Device

Mobile Device

Mobile devices are mini computers. Secure them the same way you would your laptop by following the guidance below.

  • Lock your device with a PIN or password.
  • Use caution when connecting to public wireless networks. If possible, connect to a secure wireless network, one that is password protected. When on campus, connect to CMU-SECURE wireless.
  • Update your device operating system and the apps on your phone.
  • Disable Bluetooth and Wi-Fi when not in use. Don't connect automatically to new Wi-Fi networks. 

iOS - Update Device | Update Apps
Android - Update Device | Update Apps

Your Account

Andrew Account

Follow these tips to keep your Andrew account secure.

  • Never share your password.
    Students -  Authorize parents or guardians to access billing information through My Plaid Student.
    Faculty/Staff - If multiple people need to access the same email, request a shared mailbox.
  • Before clicking on links in an email message, verify URLs are affiliated with Carnegie Mellon University by hovering over the link. University login pages display in the address bar.
  • Never write down your password. Consider a password manager to help you remember account details.
  • Your Andrew account password should be unique. Don't reuse it with other accounts (e.g., personal email, Amazon, Instagram, etc.).
  • Use Two-Factor Authentication (2fa) for added security.

Lock Down Your LogIn

Personal Information

Personally Identifiable Information (PII) is any information that may be used to distinguish or trace a person’s identity. Examples include: social security number, driver’s license, passport, etc. This information may be on your computer right now. Follow these tips to keep this information safe:

  • Limit what you share on social media.
  • Avoid providing personal details in an email response or over the phone.
  • Do not open email attachments or click on links from individuals you do not know. 
  • Verify the identity of anyone requesting PII by sending an email directly to them or calling.
  • Shred all documents containing PII and avoid leaving them in plain sight.

Protect Personal Information


Your Files

Always store university files using an approved CMU storage option such as Google Drive or Box. Personal cloud storage accounts or a hard drive are not acceptable for university work. See our File Storage Comparison page for more information on which option is best for you.

Data Protection Guidance