Carnegie Mellon University
Office of the CIO  ›  Computing Services  ›  Services  ›  Security Services  ›  Identity and Access Management  ›  Account and Identity Management  ›  Move Your Student Services

Move Your Student Services

For graduating students, your Andrew account will expire after you graduate, so you'll no longer be able to access CMU resources. Follow the guidance below to transition the services associated with your Andrew account.

Note: You won't be able to move some items—including Google account data and your Andrew mail – until after you graduate.

Remember

  • Allow at least one week to download your Box files, export your Google account data, or migrate your Andrew account.
  • When your Andrew account expires, all email activity associated with it stops, including mail forwarding. This applies to both @andrew.cmu.edu and @cmu.edu email addresses.
  • This guidance applies to students only.

Before you Graduate

You can begin these steps at any time leading up to your graduation date.

  • If you have files stored in Box, AFS or MyFiles (from Computer Labs or Virtual Andrew), download them to your computer's hard drive, removable media or another storage location.
  • Use secure FTP to move the files you want from AFS.
  • Visit My Recordings to download any recorded Zoom meetings you saved to the Zoom cloud. 
    • Click the More drop-down to the right of the meeting and select Download. This option is only available for meetings you have hosted. There is no bulk download option.
    • Create a personal Zoom account.

Use Adobe's migration tool to transfer your Creative Cloud creations from your CMU account to a personal one. To migrate your assets, you must still have access to your CMU accounts.

Visit Asset Migration Support to begin.

Follow these steps to save and unpublish your personal web pages.

  1. Use secure FTP to transfer your files to another storage location.
  2. Unpublish and remove your pages from the server.

When your Carnegie Mellon University affiliation ends, you must uninstall licensed software downloaded from the locations below.

  • Computing Services software page (for example, Matlab, Mathematica, and so on)
  • Departmental servers
  • Andrew directories
  • Microsoft Azure
  • VMware Campus Store

If you used your Andrew email to register for or log in to a non-university website or service (for example, social media, banking, shopping, and job search websites), update your registration or log in to your personal or alumni email address.

After you Graduate

You will only gain access to these tools after your graduation is confirmed, so plan to take these steps after commencement.

After you graduate, use the Alumni Mail Migration tool to move your Andrew email to your new alumni account.

To copy your calendar and contact entries, see the instructions under the Export Calendar and Contacts section. 

For more information or to access your email, visit Alumni Association.

To export your student Google account data, including Google Mail, Calendar, Contacts, and Drive, request access to Google Takeout. 

For more information on using Google Takeout, visit Download your Data.