Carnegie Mellon University

How to Connect to the Wired Network

Follow the steps below to connect to the CMU Wired Network. Note: IT Staff or Student Organizations who maintain network registrations for their group should follow alternate Network Registration guidance.

 

Note: Outlets in Registrar Classrooms are already active. Continue to Step 2: Connect the Ethernet Cable.


  1. Connect to the CMU network through either a wired or wireless connection. Note: If you are off-campus you will need to connect to VPN first before proceeding to step 2.
  2. Visit the CANDO website.
  3. Click Enter Cable and Network Distribution Operations Application (left).
  4. Enter your Andrew userID and password if prompted. The CANDO home screen with a list of your previous activations displays.
  5. On the sidebar, double-click CANDO Navigation >  Activations Activations> New Activation
  6. Click New Activation (left). The New Activation tab displays.
  7. Select the LocationBuilding, and Room from the appropriate drop-downs. A list of available outlets and their activation statuses will display.
  8. Click the outlet you wish to activate and click Request Activation to submit your request. Note: Outlet activation may take up to two business days.

Note: This completes the student activation process.

Note: The following options may not be available for students.

  1. Your Configuration Details should autopopulate based on your location. Click Save to apply.
  2. To customize configuration details click the Network drop-down and select the name of your building.
  3. Click Template and select the appropriate option. If unsure of the template, select Single Host (User or Server).
  4. Click Save. A summary of your outlet activation will display.
  5. Click Expires On and set an expiration date for the activation, if desired.
  6. Click Save.

Once the outlet has been activated:

  1. Connect your ethernet cable to the ethernet port on your computer.
  2. Connect the other end of the ethernet cable to wall outlet.

Note: You may need an ethernet adapter for your computer. 

To register devices in residence halls:

  1. Visit the Device Registration tool.
  2. Log in with your Andrew userID and password.
  3. Under Wired (Residential), click Register.
  4. Enter a hostname (e.g., JoeUser-Mac).
  5. Enter the MAC address of your device.
  6. Click the Network drop-down and select the building you are connecting from.
  7. Click Submit.

Note: Devices are registered with a private IP address. This provides additional security when accessing Internet resources. Contact the Computing Services Help Center to request a public IP address for a device if you require one. 

To register a device in 311 South Craig Street, Cyert Hall, Pittsburgh Technology Center, TCS Hall, Fifth Neville Apartments, Fifth and Clyde Residence Hall, and Forbes-Beeler Residence:

  1. Visit Register Device - Wired Network.
  2. Enter a hostname for your computer.
  3. Hardware address - enter your computer's MAC address.
  4. If registering for others, click Register this device for a group or department.
  5. Click the Network drop-down and choose your location, then click Submit.

Note: Devices in these buildings are registered with a private IP address. This provides additional security when accessing Internet resources. Contact the Computing Services Help Center to request a public IP address for a device if you require one. 

To register devices located in all other academic or administrative buildings, as well as departmental computers/devices in residence halls:

  1. Visit https://netreg.net.cmu.edu
  2. Click Enter
  3. Download the Root Certificate, if prompted.
  4. Log in with your Andrew userID and password, if prompted.
  5. Click Register New Machine.
  6. Click the Building drop-down and choose your location, then click Continue.
  7. Click the Subnet drop-down, then click Continue.
  8. Enter the Basic Information:
    • Hostname (optional) - enter a name for your computer.
    • Domain Name - select andrew.cmu.edu unless your group is listed.
    • Hardware address - enter your computer's MAC address.
    • Affiliation - select your affiliation.
  9. Click Continue. Your registered computer will be listed below. Please allow at least 30 minutes for your device to connect to the network.