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How to Use Zoom AI Companion

Zoom AI Companion is a generative AI tool available to CMU faculty, staff, and students through the Zoom platform. It enhances meeting productivity with smart summaries, next-step suggestions, whiteboard content generation, and live assistant features.

Log In

  1. Visit cmu.zoom.us.
  2. Click Sign In.
  3. Log in using your Andrew userID and password, then authenticate with Duo.

IMPORTANT: When you log in with your CMU account, Zoom does not use your prompts and responses for AI training, and uploaded documents are not retained beyond your session.

Note: CMU's Data Classification Guidelines still apply—do not enter sensitive, private, or restricted data.

Resources

Enhance Your Meetings with AI Companion

Host more efficient meetings with Zoom AI Companion, an optional feature that generates meeting summaries, allows you to catch up if you miss part of the meeting, and organizes your recordings.

As you work with AI Companion, remember Zoom’s AI model is constantly learning and can make mistakes. Review meeting summaries, next steps, in-meeting responses, and smart recordings for accuracy.

Meeting Summary allows meeting hosts to create an AI-generated summary of their meeting. If the host chooses, they can then share the summary automatically with participants after the meeting ends.

Visit Using Meeting Summary with AI Companion to learn more, including how to start Meeting Summary as a host, request it as a participant, and manage past summaries.

In-Meeting Questions allows participants to ask questions about the meeting's content. For example, you may ask AI Companion to “Catch Me Up” if they join late or “Did we agree on a due date?”

Visit Asking In-Meeting Questions with AI Companion to learn more, including how to enable AI Companion as a host, request it as a participant, and how to ask questions.

Smart Recordings allows you to organize your cloud recordings into chapters, generate key highlights in a simple, easy-to read format, and identify action items and next steps.

Visit Using Smart Recording with AI Companion to learn more, including how to access your recordings and features like smart chapters, recording highlights, and next steps.

AI Companion is disabled by default. Complete the following steps to enable it.

  1. Visit cmu.zoom.us.
  2. Sign in with your Andrew userID and password.
  3. Click Settings.
  4. Click AI Companion.
  5. Enable the features you wish to use and modify their settings to meet your preferences.

Yes, AI Companion is private and secure. Zoom does not use your audio, video, chat, screen sharing, attachments or any other data to train its artificial intelligence models. Further, we’ve configured AI Companion to interact with your data through Zoom’s own AI model only, and not any third-party models, like OpenAI or Anthropic.

Frequently Asked Questions

All active CMU faculty, staff, and students with a licensed Zoom account already have access to Zoom AI Companion when they log in with their Andrew accounts.

AI Companion tools are only available in meetings hosted by licensed CMU Zoom users. Participants will see on-screen notifications when AI features are active.

AI Companion is included under CMU’s institutional Zoom license. Zoom states that customer data is not used to train Zoom or third-party models. See Zoom’s AI Companion privacy FAQ.

Meeting hosts can enable or disable specific AI features at any time from the Meeting Controls or via Settings in the Zoom web portal.

Yes. AI-generated content is compatible with Zoom’s existing accessibility features, including live transcription and screen reader support.

Check out our beginner guides and sample prompts to try today. Then, when you're ready, explore advanced tools, prompt techniques, and community learning opportunities.