Carnegie Mellon University

How to Use Google Mail

The documentation below will get you started with Google Mail at CMU. See Gmail Help for additional topics. 

Use the the appropriate steps below. Enter your full Andrew email address (userID@andrew.cmu.edu) when prompted for an email to sign in. When the Web Login screen displays, enter your Andrew userID and password

Third-Party Email App

If you are using an app other than Gmail, Inbox or native phone email:

  1. Log into https://identity.andrew.cmu.edu/ with your Andrew userID and password.
  2. Follow the on-screen instructions to Set a G Suite Password.
  3. Enter the IMAP settings below.
    • Server: imap.google.com
    • Email: yourandrewuserid@andrew.cmu.edu
    • Password: Your G Suite @ CMU password

For detailed steps see Read Gmail Messages Using IMAP

Step 1: Create a G Suite Password

  1. Log into https://identity.andrew.cmu.edu/ with your Andrew userID and password.
  2. Follow the on-screen instructions to Set a G Suite Password.

Step 2: Enable IMAP

Before configuring your email client, enable IMAP following the instructions below:

  1. Sign into G Suite @ CMU web app.
  2. Click the gear icon (top right).
  3. Select Settings.
  4. Click Forwarding and POP/IMAP.
  5. Select Enable IMAP.
  6. Click Save Changes.

For more information/help see the Get started with IMAP and POP3 Google document.

Step 3: Allow Less Secure Apps

  1. Go to Google's Less Secure Apps page.
  2. Select Turn On

Step 4: Configure Your Client

Follow the steps below to send from your @cmu.edu alias (CMUname)

  1. Log in at email.cmu.edu
  2. Click the gear icon (top right).
  3. Select Settings.
  4. Click Accounts and Import.
  5. Click Add another email address. 
  6. Enter your name and your @cmu.edu alias.
  7. Uncheck Treat as an alias.
  8. Click Next Step.
  9. Click Send Verification.
  10. Open the Google verification message and enter the confirmation code into the window.

To always send from your @cmu.edu alias, click make default (gear icon > Settings > Accounts and Import). 

This optional feature helps organize your email. Promotional, purchase and travel messages are automatically sorted into "bundles" or create your own. Other features include:

Enable

Enable this feature at inbox.google.com. Once enabled, access your email at inbox.google.com or through the mobile app

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