How to Connect to the Wired Network
Follow the steps below to connect to the CMU Wired Network. Note: IT Staff or Student Organizations who maintain network registrations for their group should follow alternate Network Registration guidance.
Step 1: Activate your Outlet
Before you start, do either of the following apply to you? If so, proceed directly to Step 2: Connect the Ethernet Cable.
- You are connecting to the wired network in a registrar classroom. Outlets in Registrar Classrooms are already active.
- You have a CMU phone with an unused ethernet cable attached. You can connect your computer to your phone via this cable to take advantage of your phone's active outlet. Note: Do not unplug the ethernet cable that connects your phone to the outlet.
If neither applies, follow these steps to activate your outlet:
- Connect to the CMU network. If you are off campus, connect to VPN first before proceeding.
- Visit CANDO.
- Click Enter Cable and Network Distribution Operations Application (left).
- Log in with your Andrew userID and password, then authenticate with DUO when prompted. CANDO displays a list of your previous activations.
- On the sidebar, double-click CANDO Navigation > Activations > New Activation.
- Click New Activation (left). The New Activation tab displays.
- Select the Location, Building, and Room from the appropriate drop-downs.
Note: CANDO displays a list of available outlets and their activation statuses. If the outlet you wish to activate is already active, proceed to Step 2: Connect the Ethernet Cable. - Click the outlet you wish to activate and click Request Activation to submit your request. Note: Outlet activation may take up to two business days.
Note: This completes the student activation process.
Customize Configuration Details
Note: The following options may not be available for students.
- Your Configuration Details should autopopulate based on your location. Click Save to apply.
- To customize configuration details click the Network drop-down and select the name of your building.
- Click Template and select the appropriate option. If unsure of the template, select Single Host (User or Server).
- Click Save. A summary of your outlet activation will display.
- Click Expires On and set an expiration date for the activation, if desired.
- Click Save.
Step 2: Connect the Ethernet Cable
Once the outlet has been activated:
- Connect your ethernet to your computer.
Note: If your computer doesn't have an ethernet port, you will need an adapter. - Connect the other end of the ethernet cable to wall outlet.
Step 3: Register your Computer/Device
Students
To register devices in residence halls:
- Visit Device Registration.
- Log in with your Andrew userID and password, then authenticate with DUO when prompted
- Under Wired (Residential), click Register.
- Select your Building and Network.
- Enter a hostname (e.g., JoeUser-Mac).
- Enter your device's MAC address.
- Click Submit. Your registration may take up to 25 minutes to process.
Note: Devices are registered with a private IP address. This provides additional security when accessing internet resources. If you require a public IP address, contact the Computing Services Help Center at 412-268-4357 (HELP) or it-help@cmu.edu to request one.
Faculty, Staff, and all others
To register a device in any of the following buildings:
- 311 South Craig Street
- 4705 Fifth Avenue (Fifth Neville Apartments)
- 4735 Fifth Avenue (Fifth Clyde Residence Hall)
- 475 Butler St Etna
- Cyert Hall
- Pittsburgh Technology Center
- TCS Hall
- Visit Device Registration.
- Log in with your Andrew userID and password, then authenticate with DUO when prompted
- Under Wired (Residential), click Register.
- Enter a hostname (e.g., JoeUser-Mac).
- Enter your device's MAC address.
- Select your Network.
- Click Submit. Your registration may take up to 25 minutes to process.
To register devices located in all other academic or administrative buildings or to register in a residence hall as a faculty or staff member:
- Visit https://netreg.net.cmu.edu.
- Click Enter.
- Download the Root Certificate if prompted.
- Log in with your Andrew userID and password if prompted.
- Click Register New Machine.
- Click the Building drop-down and select your location, then click Continue.
- Click the Subnet drop-down, then click Continue.
- Enter the Basic Information:
- Hostname (optional) - enter a name for your computer.
- Domain Name - select andrew.cmu.edu unless your group is listed.
- Hardware address - enter your computer's MAC address.
- Affiliation - select your affiliation.
- Click Continue. Your registered computer will be listed below. Device registrations may take up to 30 minutes to complete after submission.
Note: Devices are registered with a private IP address. This provides additional security when accessing internet resources. If you require a public IP address, contact the Computing Services Help Center at 412-268-4357 (HELP) or it-help@cmu.edu to request one.