Remote Learning Guide for Students
The following offers technology guidance for attending classes, completing your coursework and accessing university resources from a remote location. It includes:
Secure Your Devices and Data
If sharing a personal computer:
- Save files in an approved CMU storage option
- Do not save your Andrew account password to the computer.
- Create a separate, non-admin, account and password for each individual using the computer.
If your internet connection seems slow:
- Don't stream movies/tv while working.
- Reposition your Wi-Fi signal if it's weak.
- Avoid using virtual backgrounds and disable HD video streaming in Zoom.
- Temporarily turn off file syncing for Box and Google Drive.
- Schedule OS and software updates when you're not using your computer.
- Restart your router/modem.
If none of these things work, consider using a mobile hotspot or upgrading your internet speed. Check with their local internet service providers. Many ISPs are providing free internet access to support their communities through this event.
Attend Classes and Share Files
Online courses will be delivered during regularly scheduled class dates and times. Instructors have been asked to use Canvas as a portal to your online course experience and many will use Zoom and course delivery. Both tools are available to you at no charge. Some instructors may use other remote teaching platforms for delivering their courses online. If so, they will provide instructions.
To be prepared:
- Install the Zoom app.
- Turn on Canvas notifications to ensure you don't miss communications being sent through your Canvas course.
IMPORTANT: If using Zoom, log in through cmu.zoom.us or use the SSO option in the app This gives you access to the CMU account and features like recording and unlimited meeting time.
For group chat or 1:1 instant messaging, Google Hangouts Chat is recommended.
Access Your Work
Many titles like Microsoft Office, VMware Workstation and Matlab are available free of charge. Visit our software catalog for licensed titles you can download.
You can also use Virtual Andrew to access some academic software titles remotely.
Install Cisco AnyConnect VPN to connect to restricted Carnegie Mellon resources like printers and library resources while off campus .