Carnegie Mellon University

Faculty Tech Quick Start

Review the guidance below to prepare your technology for the semester. If you have a question, let us help! We have several support resources, including the Help Center.

Essentials Checklist

Before class begins, review:

The Right Computer

If you are using a personal computer to teach at CMU, we recommend the following configuration or greater to ensure your computer is powerful enough to support your teaching needs.  Note that programs using specialized software may be subject to requirements for specific hardware or peripherals.

If you require a new computer or accessories, the CMU Tech Store is available to assist with your purchase for delivery or pick up.

Processor* Any Intel or Apple Silicon (M1, M1 Pro, etc.)
Hard Drive 512 GB SSD

*Note: Mac computers with an Apple Silicon (M1) processor are unable to run Windows software through Boot Camp or VMware Fusion. If you have an M1 Mac, you can still access supported applications through Virtual Andrew.

Processor Core i5 2.4 GHz
Hard Drive 512 GB SSD

Campus Internet

Our campus wireless networks provide all the bandwidth you need.

  • Use CMU-SECURE  to connect your smartphone or laptop on campus. Be sure to verify and accept the certificate if prompted. 
  • Use CMU-DEVICE to connect smart devices, such as smart speakers, Alexa or Google Home and Smart TV's.

Find outdoor Wi-Fi coverage using our mapIf you experience Wi-Fi issues indoors, contact our Help Center

How to Connect to Wireless

Wired outlets are available in Registrar classrooms as an alternative connection option. Take these steps to prepare:

  1. Register your computer for use on the wired network.
  2. Get an ethernet cable and an adapter for your computer.

How to Connect to Wired

A Secure Device

Whether you are using a university-owned or personal computer for teaching, be sure to update your operating system, apps, and antivirus software.  It's important to secure your device before connecting to shared CMU resources on campus such as the internet or Virtual Andrew.

Email and Calendar

Your email address is your Andrew userID@andrew.cmu.eduVisit our online resources for guidance on scheduling meetings, setting up your email on your mobile device, and more.

Prepare to Teach

Our guides help you get started with classroom technology. Whether you're teaching an in-person or hybrid class, we have the tools to extend your normal classroom activities to remote students in any scheduled location.


In Person
In Person

Hybrid Teaching
In-Person & Remote Hybrid

On-Campus Tech

printerPrinters, Copiers, and Scanners

Install campus printers on your computer or mobile device to print on campus. Copiers and scanners are available at select locationsFind the one closest to you using our map.

How to Print to Campus Printers

Computer Labs

Windows, Mac, and Linux computer labs are available across campus to support teaching and learning activities. Most labs include projection capabilities for both resident and instructor devices and some labs offer student workstations with "bring your own device" connections.


Web Stations

For on-the-go access to email, a printer, or a web browser, use one of the many convenient Web Stations on campus. Find the station closest to you with our map.

Web Stations

Collaboration Tools

Share Files

Use your CMU Google Drive or Box to share, store and collaborate on files. 

File Storage Comparison

Chat with a Group

Want to send direct messages to a person or a small group? Try Google Chat. You can communicate with people throughout CMU using a browser or the mobile app. 

Google Chat

Meet Virtually

Collaborate virtually using CMU Zoom or Google Meet. Visit our Web Conferencing Comparison page to determine which option is best for you.

Web Conferencing Comparison

Use your Desk Phone Remotely

Request a desk phone for remote use or use Jabber to make and receive calls from your on-campus desk phone. 

You can also forward your desk phone to a cell or home phone so you don't miss an important call.

Software Options

Download Software

As a CMU faculty member, you have access to many programs such as Microsoft Office at no costVisit our Software Catalog for the full list of programs you can download. 

Software Catalog

Virtual Andrew

Use Virtual Andrew for remote access to a number of software titles for your Windows, Mac, Linux, iOS, or Android devices. This is a great option when software is not available for download or cannot be run on your personal computer due to hardware limitations. 

Virtual Andrew

Timeshare Linux

Need remote, command-line access to a Linux system? Most of the software that requires a Linux environment is available in Timeshare Linux, including MATLAB, SAS, and Minitab.

Timeshare Linux

productivity300x-300.svgCloud Applications

Microsoft Office and Google Workspace for Education's suite of tools can be accessed through a web browser, making them the perfect option for any device. You can also download Microsoft Office for free from the Software Catalog. 

We're Here for You!

News and More

Stay up to date on tech upgrades and tips with our news or follow the hashtags #TechTuesdayCMU and #TechLifeCMU on YouTube and Instagram.

View the status of services you use daily, like wireless, email, and file storage.

Self-Service Help

Want to learn a new software program or skill? LinkedIn Learning provides thousands of training videos and tutorials on topics ranging from programming languages to strategic thinking and more.

Have a tech question? Check out the Computing Services website for detailed instructions on software applications, troubleshooting, and device configuration. If you still need help, reach out to the Help Center

For help with an in-progress class, contact Media Tech.