Carnegie Mellon University

Faculty Tech Quick Start

Follow the guidance below to prepare your technology for the semester.

Essentials Checklist

The Right Hardware

If you are using a personal computer to teach at CMU, we recommend the following configuration or greater to ensure your device is powerful enough to support your teaching needs.  Note that programs using specialized software may be subject to requirements for specific hardware or peripherals.  

Hardware Specifications
Processor: Core i5 2.4 GHz
Hard Drive: 512GB SSD
Graphics: Intel® Integrated Graphics
Microphone (if not included)
Webcam (If not included)
Headset (optional)

If you require new hardware or peripherals, the CMU Tech Store is available to assist with your purchase for delivery or pick up.

A Secure Device

Whether you are using a university-owned or personal computer for teaching, be sure to update your operating system, apps, and antivirus software.  It's important to secure your device before connecting to shared CMU resources on campus such as the network or Virtual Andrew.

Register for DUO

At CMU, we use the DUO app for two-factor authentication. It provides you with an extra layer of security when managing your data and logging into CMU resources. Review the link below to register or update your device.


Connect to the Campus Internet


Our campus wireless networks provide all the bandwidth you need.

  • Use CMU-SECURE  to connect your smartphone or laptop on campus.
  • Use CMU-DEVICE to connect smart devices, such as smart speakers, Alexa or Google Home and Smart TV's.

Find outdoor Wi-Fi coverage using our mapIf you experience Wi-Fi issues indoors, contact our Help Center

How to Connect to Wireless


Wired outlets are available in Registrar classrooms as an alternative connection option. Take these steps to prepare:

  1. Register your computer for use on the wired network.
  2. Get an ethernet cable and an adapter for your computer.

How to Connect to Wired

Install Campus Printers

Install campus printers on your computer or mobile device to print to many locations on campus. Find the printer closest to you using our map.

How to Print to Campus Printers

Access Zoom

Classes will be taught in person, but you may still need to connect with colleagues or students via Zoom. Follow our instructions to log in to Zoom with SSO and get started.

Already a Zoom pro? Be sure your application is up to date to ensure you have the latest features and security enhancements. 

Access to Email and Calendar

Your email address is your Andrew You may have a Google or Exchange email and calendar depending on your department. Visit our online resources for guidance on setting up your email and scheduling meetings.

You can also read your email using a browser or an app on your mobile device.

Prepare to Teach

Our guides will help you get started with the technology in the classrooms where you will be teaching. You'll also find information on teaching hybrid and remote classes.

Review Our Teaching Guides


Share Files

Use your CMU Google Drive or Box to share, store and collaborate on files. 

File Storage Comparison

Chat with a Group

Want to send direct messages to a person or a small group? Try Google Chat. You can communicate with people throughout CMU using a browser or the mobile app. 

Google Chat

Meet Virtually

Collaborate virtually using CMU Zoom or Google Meet. Visit our Web Conferencing Comparison page to determine which option is best for you.

Web Conferencing Comparison

Access to Software

Download Software

As a CMU faculty member, you have access to many programs such as Microsoft Office at no costVisit our Software Catalog for the full list of programs you can download. 

Software Catalog

Computer Labs

Windows, Mac, and Linux computer labs are available across campus to support teaching and learning activities. Most labs include projection capabilities for both resident and instructor devices and some labs offer student workstations with "bring your own device" connections.


Virtual Andrew

Use Virtual Andrew for remote access to a number of software titles for your Windows, Mac, Linux, iOS, or Android devices. This is a great option when software is not available for download or cannot be run on your personal computer due to hardware limitations. 

Virtual Andrew

Timeshare Linux

Need remote, command-line access to a Linux system? Most of the software that requires a Linux environment is available in Timeshare Linux, including MATLAB, SAS, and Minitab.

Timeshare Linux

Remote Resources

Off Campus Internet Recommendations

We recommend the following internet configuration for the best experience:

  • You will need a broadband connection with a download and upload speed of at least 3.0 Mbps per person in your household for Zoom.
  • If broadband is not available in your area, a cellular data connection of at least 4G capability (5-50 Mbps) or 5G (50-2000 Mbps) should meet the needs of most individuals.
  • Visit and click Go to determine the current speed of
    your connection. 
Tips for Connecting Off Campus

Connect to Resources from Remote Locations

  • Use the Virtual Andrew desktop client for remote access to a Windows computer. This allows you to use the software installed on our Computer Lab machines.
  • When teaching remotely or internationally, consider using the Full VPN option to encrypt and route your online activity through the CMU network.  Be aware, however, that although this may improve your access to campus resources, it will also slow your internet speed.
  • Consider posting your course resources in Canvas to simplify access for students.

Use your Desk Phone Remotely

Request a desk phone for remote use or use Cisco Jabber to make and receive calls from your on-campus desk phone. With Jabber, your outgoing calls will have a CMU caller ID and you'll have the functionality of your desk phone on your computer or mobile device.

You can also forward all calls from your on-campus desk phone to a mobile or home phone so that you don't miss an important call.

We're Here for You!

News and More

Stay up to date on tech upgrades and tips with our feature news articles or follow the hashtags #TechTuesdayCMU and #TechLifeCMU on YouTube and Instagram.

View the status of services you use daily, like wireless, email, and file storage.

Self-Service Help

Want to learn a new software program or skill? LinkedIn Learning provides thousands of training videos and tutorials on topics ranging from programming languages to strategic thinking and more.

Have a tech question? Check out the Computing Services website for detailed instructions on software applications, troubleshooting, and device configuration. If you still need help, reach out to the Help Center

For help with an in-progress class, contact Media Tech.