Carnegie Mellon University

Launch Zoom

Follow the steps below to get started using the Zoom app:

Get the Zoom App

Everything you need to do in Zoom, you can do from inside the Zoom app. Open the app to:

  • Start a meeting with video
  • Start a meeting without video
  • Join a meeting
  • Schedule a meeting
  • Share your screen

Download the App

Before you can use Zoom, you'll need to:

  • Download the software for Mac or Windows.
  • Open the installer file.
  • Click Continue to proceed with the installation.

Note: The Zoom mobile app is available in the Appstore for iOS devices and via Google Play for Android.


Set Your Preferred Name

Since Zoom is a third-party application, your preferred name will not automatically populate within Zoom. You'll need to set your preferred name once within the application.

  1. Visit and choose Sign In.
  2. Select Profile (left).
  3. Click Edit beside your name (right).
  4. Make the desired change and click Save Changes.


Although Zoom can be used through a web browser, we recommend the Zoom app for simpler navigation, more robust controls, and an overall consistent experience.

Sign In To Zoom

  1. Open the Zoom app.
  2. Click Sign In.
  3. Choose Sign In with SSO.
  4. Enter cmu into the Enter your company domain field, then click Continue.
  5. Do one of the following:
    • First time using the app - click in the browser window. and check Always open these types of links with associated app
    • Already setup - continue with step 6.
  6. When prompted, enter your Andrew userIDpassword and DUO option (if applicable) to log in.
  7. The Zoom app will open and you may close the browser.