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Computing Services  ›  Services  ›  Communication and Collaboration  ›  Communications  ›  Group Chat  ›  Google Chat

How To Use Google Chat

Google Chat allows you to communicate with people throughout the CMU community. For the best experience, use Chat in a browser or with the Google mobile app. With Google Chat you can:

  • Direct message individuals or a small group
  • Create a private room for communicating with a large group of people
  • Upload files, share Google Drive Files, or communicate over audio and video
  1. Visit Google Chat or download the app to your desktop or mobile device.
  2. Log in with your Andrew userID and password.
  1. Click the Find people, rooms, bots search field (upper left).
  2. Enter the name or email address of the individual you would like to chat with and select them from the list that displays.
  3. Enter your message into the chat window (bottom) and click Enter.
  1. To send a message to two or more people, click the Find people, rooms, bots search field (upper left).
  2. Click Group Message.
  3. Enter the names or email addresses of the individuals you would like to chat with and select them from the list that displays.
  4. Click Message.
  5. Enter your message into the chat window (bottom) and click Enter.
  1. To create a private room, click the Find people, rooms, bots search field (upper left).
  2. Click Create Room.
  3. Enter a Room Name and click Create.
  4. Click Add People and Bots.
  5. Enter the names or email addresses of the individuals you would like to chat with and select them from the list that displays.
  6. Click Send to invite the individuals to the Chat room.

Classic Hangouts Consolidation

Google has announced a consolidation of the Hangouts service, wherein features from the Classic Hangouts tool will be moved to Google Chat and Google Meet. In response to this change, CMU will be retiring Classic Hangouts on August 4, 2020. When accessing the Hangouts app, you will be prompted to download the Google Chat and Google Meet apps. In addition, although all of your direct chat history will transfer over to the apps, your group chat history will only be viewable at hangouts.google.com.

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