Help and Support
The Computing Services Help Center offers in-person, email and phone support to all Carnegie Mellon University students, faculty and staff.
Self-Service
Self-Service (login required)
- create a help ticket
- order or request services
- view your help tickets
In-Person
119 Cyert Hall
Monday - Friday
9:00 am - 5:00 pm
Email or Phone
it-help@cmu.edu
412-268-4357 (HELP)
Monday - Friday
7:00 am - 7:00 pm
Listen to phone options for after-hours support of security and network emergencies.
Sunday Email Support
Pilot Program - October 2018
it-help@cmu.edu
9:00 am - 5:00 pm
Class & Event Support
mediatech@cmu.edu
412-268-8855
Monday - Thursday
8:00 am - 10:00 pm
Friday
8:00 am - 5:00 pm
Audio visual and recording support for in-progress events and registrar classes.
