Carnegie Mellon University

Help and Support

The Computing Services Help Center offers in-person, email, and phone support to all Carnegie Mellon University students, faculty and staff.

Verify Direct Email


119 Cyert Hall
Monday - Friday
9:00 am - 5:00 pm

Email or Phone
412-268-4357 (HELP)
Monday - Friday
7:00 am - 7:00 pm

Listen to the phone options for after-hour support of security and network emergencies.


Self-Service (log in required)

  • create a help ticket
  • order or request services
  • view your help tickets

Class & Event Support
Monday - Thursday
8:00 am - 10:00 pm

8:00 am - 5:00 pm

Audio visual and recording support for in-progress events and registrar classes.