Support
Prefer to reach out directly?
Phone Support
Monday - Friday | 8:30 a.m. - 6 p.m.
412-268-4357 (HELP)
Note: After hours, listen to phone options for urgent account, security, and network support.
Walk-In Support
Cyert Hall 119
Monday - Friday | 9 a.m. - 4:30 p.m.
Class and Event Support
Standard support hours:
Monday - Thursday | 8 a.m. to 10 p.m.
Friday | 8 a.m. to 5 p.m.
For immediate support for in-progress classes or events, call:
412-268-8855 (option 2)
Communities
Centers of Excellence (CoE)
Computing Services offers Centers of Excellence (CoE) to support professional growth, expand knowledge, and foster community across the university.
Data Analytics Community of Practice
Information and resources to foster collaboration in data and analytics. You’ll find links to news and educational opportunities.
Digital Accessibility Office
Processes and support resources to guide practices and solutions that align with digital accessibility policy and strategy.
Exploring AI Together
Connect with others exploring AI at CMU—discover events, stay current with the latest advancements, share ideas, ask questions, and learn together.
Google Product Education (PEP)
A platform for the CMU community to share best practices and the latest features of Google products, connecting Google enthusiasts on campus.
Power BI User Group
A resource for sharing and learning Power BI at CMU.