Carnegie Mellon University


The Digital Accessibility Office within Computing Services is responsible for implementing processes, providing thought leadership, and offering support resources to guide practices and solutions that align with related digital accessibility policy and strategy. Our services focus on providing advisory support, coordination, outreach, and training opportunities to advance digital accessibility adoption in collaboration with the university community and its partners.

Why does Digital Accessibility matter?

Following digital accessibility best practices helps to ensure that everyone, including people with disabilities, has equal access to content across electronic resources such as webpages, software, documents, and videos. Improving accessibility improves the user experience for everyone. 

Did you know...

1 in 4 adults in the United States have a disability.

  • According to the Center for Disease Control (CDC), as many as 25 percent of Americans have a disability, but many of these disabilities are invisible.  
  • Findings indicate that most college students with disabilities have not informed their institution. Following accessibility standards reduces the need for individuals to disclose private information. 

90 percent of students use closed captions for reading and comprehension.

  • It's not just those with disabilities who rely on accessible content. 90 percent of students use closed captioning to improve their comprehension of multimedia.
  • According to Rev, YouTube videos with captions get 40 percent more hits than those without—so it can improve the popularity of your content and increase your return on investment.

Who is responsible for Digital Accessibility?

The short answer is—we all are. Whether we’re creating a PDF or a video, teaching a class, or implementing new software, we all play a role in making sure our resources are digitally accessible. When we do so, we level the playing field and allow all members of our CMU campus community to put their hearts in the work.