Carnegie Mellon University

Due to a federal court order in a class action lawsuit against Google (Rodriguez v. Google LLC (3:20-cv-04688)
District Court, N.D. California), you may receive a class notification email.

The class action involves individuals whose data was transmitted to Google from non-Google apps on Android and non-Android devices while privacy settings were off. Note: The class action does not involve enterprise accounts such as CMU's workspace or supervised accounts for users under 13.

Visit https://www.googlewebappactivitylawsuit.com/ for more information.

Email Verification

Computing Services occasionally sends targeted email communications that share service changes affecting a specific group of individuals. Current communications are listed below for verification purposes.

Date Subject Audience
9/26/24 Reminder: Recconect Your Email or Calendar App to Avoid Losing Access Target list of CMU community members
9/26/24 Reminder: Review Your Email and Calendar Apps Target list of CMU community members
9/26/24 Reminder: Reconnect Your Google Account to Avoid Losing Access on Your iOS Device Target list of CMU community members
9/19/24 Reduce Your Google Storage by December 2024 Target list of staff
9/17/24 Reduce Your Google Storage by December 2024 Target list of students
9/17/24 Google is Retiring Jamboard: Review Your Files by December 31 Target list of CMU community members
9/17/24 Google is Retiring Jamboard: Review Your Files by December 31 Target list of CMU community members
9/12/24 Reconnect Your Email or Calendar App to Avoid Losing Access Target list of CMU community members
9/12/24 Review Your Email and Calendar Apps Target list of CMU community members
9/12/24 Reconnect Google Account to Avoid Losing Access on Your iOS Device Target list of CMU community members
8/23/24 Kickstart Your Semester with These Tech Updates Target list of students
8/23/24 Kickstart Your Semester with These Tech Updates Target list of faculty
8/23/24

Kickstart Your Fall with These Tech Updates

Target list of staff
8/13/24

Scheduled Citrix App Updates, August 14

Target list of Citrix app owners
8/8/24

Reduce Your Google Storage by December 2024

Target list
7/19/24

CrowdStrike Windows Crashing Issue

Faculty, staff, and students
7/15/24 Reminder: Your Google Appointment Slots are Going Away Target list of CMU community members with Google Appointment Slots
7/15/24

 Reminder: Your Google Appointment Slots are Going Away

Target list of CMU community members with Google Appointment Slots
6/24/24

 Your Google Appointment Slots Are Going Away

Target list of CMU community members with Google Appointment Slots
6/24/24

 Your Google Appointment Slots Are Going Away

Target list of CMU community members with Google Appointment Slots
4/18/24

Updated Timeline: Google Drive Files Shared With You are Scheduled for Deletion

Target list of cloud storage customers
4/11/24

Update: Google Drive Files Shared With You are Scheduled for Deletion

Target list of cloud storage customers
4/9/24

Files Shared With You Are Scheduled for Deletion

Target list of cloud storage customers
3/14/24

Reminder: Changes to Cloud Storage on Campus

Target list of cloud storage customers
3/13/25

Improved Ordering Process for Software to Launch March 20

Target list of those ordering software on behalf of someone
3/7/24

Changes to Cloud Storage on Campus

Target list of cloud storage customers
3/1/24

One or More Emails You Sent Didn’t Reach All Subscribers

Target list of MailMan customers
3/1/24

One or More Emails Sent To Your MailMan Lists Didn’t Reach All Subscribers

Target list of MailMan customers
2/26/24

Final Reminder: Scheduled Changes That Will Impact Your SharePoint Site

Target list of SharePoint customers
2/26/24

Temporary Service Outages

Pittsburgh faculty, staff, and students
2/23/24

Improvements to Preferred Name 

Target list of students
2/21/24 Upcoming Changes to Cloud Storage Departmental IT administrators
2/20/24 Scheduled Changes That Will Impact Your SharePoint Site Target list of SharePoint customers
2/20/24 Scheduled Changes That Will Impact Your SharePoint Site Target list of SharePoint customers
2/13/24 Scheduled Changes That Will Impact Your SharePoint Site Target list of SharePoint customers
2/6/24 Scheduled Changes That Will Impact Your SharePoint Site Target list of SharePoint customers
2/6/24 Scheduled Changes That Will Impact Your SharePoint Site Target list of SharePoint customers
1/31/24 Changes to Box Sync that May Impact You Target list of Box Sync customers
1/30/24 Scheduled Changes That Will Impact Your SharePoint Site Target list of SharePoint customers
1/24/24 Reminder: Scheduled Changes That Will Impact Your SharePoint Site Target list of SharePoint customers
1/22/24 Scheduled Changes That Will Impact Your SharePoint Site Target list of SharePoint customers
1/22/24 Scheduled Changes That Will Impact Your Team’s SharePoint Site Target list of SharePoint customers
1/12/24 New Year, New Tech Updates Target list of students
1/12/24 New Year, New Tech Updates Target list of faculty
1/12/24 New Year, New Tech Updates Target list of staff
1/11/24 Scheduled Changes That Will Impact Your SharePoint Site Target list of SharePoint customers
12/13/23 Improvements to Preferred Name  Target list of students
12/12/23 New AI Chat Tool for Faculty and Staff Target list of faculty and staff
11/8/23 Changes to the Service Alert Board and Notifications Target list of subscribers
10/24/23 New Security Requirements for Your Zoom Meetings Target list of Zoom customers with upcoming standard meetings
10/24/23

New Security Requirements for Your Zoom Meetings

Target list of Zoom customers with upcoming meetings on their PMI
9/26/23

Cybersecurity Tool Installation

Faculty and staff
8/30/23

Take Advantage of CMU’s Technology Resources This Fall

Target list of students
8/30/23

Take Advantage of CMU’s Technology Resources This Fall

Target list of faculty
8/30/23

Take Advantage of CMU’s Technology Resources This Fall

Target list of staff
6/29/23

Update to the Latest Version of Zoom

Target list of customers with Zoom 5.15.0 or 5.15.1
6/14/23

Multiple Messages:
Wired Network Changes Coming

Target list of building coordinators
6/13/23

Reminder: Your Mail Alias is Scheduled for Deactivation

Target list of customers with aliases
6/7/23

Reminder: Your Mail Alias is Scheduled for Deactivation

Target list of customers with aliases
5/31/23

Action Recommended: Your Mail Alias is Scheduled for Deactivation

Target list of customers with aliases
5/31/23

Azure Support Fee Added to Next Invoice

Target list Azure customers
5/23/23

Wired Network Changes Coming June 6

UTDC Building Coordinators 
4/21/23

Multiple Messages: AFS DList, Mail Aliases, and Exchange Mailboxes

Those with AFS DList, Mail Aliases, and Exchange Mailboxes
4/14/23

Multiple Messages: AFS DList Deactivation

Target List of those with AFS DLists
4/13/23

ACTION REQUIRED: Your Exchange Account Is Moving to Google

Target List of those with Accounts Still on Exchange
4/12/23

Action Recommended: Your Mail Alias is Scheduled for Deletion

Target List of those with Mail Aliases
4/6/23

Multiple Messages: Your Wired Computer Registration is Moving 

Target List of Those with wired network registrations
3/15/23

Important: Your Mail Forwarding Will Be Turned off Tomorrow, March 16, 2023

Target List of Those with Mail Forwarding Enabled in Email Tools
3/2/23

Action Recommended: Your Mail Forwarding Will Be Turned off on March 16, 2023

Target List of Those with Mail Forwarding Enabled in Email Tools
3/1/23

Multiple Messages: ServiceNow Homepage migration to new Dashboards | Overview Sessions  

Target list of ITIL (ServiceNow) users
2/28/23

Reminder: You Still Need to Install CrowdStrike

Target list of those who have not installed CrowdStrike
2/24/23

Reminder: Install CrowdSrike on Your Computer by March 1, 2023

Target list of those  with SII Privileges
2/23/23

Multiple Messages: CrowdStrike

Target list of those  with SII Privileges
2/21/23

Your Voicemail Will Integrate with Google Mail on 2/28/23

Target List of Staff and Faculty
2/21/23

Multiple Messages: CrowdStrike

Target list of those  with SII Privileges
2/16/23

Multiple Messages: CrowdStrike

Target list of  Functional VPN Early Adopters with SII Privileges
2/16/23

Reminder: Your Mail Forwarding Will Be Turned Off On February 23, 2023

Those with mail forwarding enabled in email tools
2/14/23

Multiple Messages: CrowdStrike

Targeted User Group with SII Privileges
2/9/23

Action Required: Please Update Your Mail Forwarding by February 23, 2023

Those with Mail Forwarding Enabled in Email Tools
2/1/23

Your Voicemail Will Integrate with Google Mail on 2/9/23

Target List of Staff and Faculty
1/31/23

Free Professional Closed Captioning Now Available

Target List of Staff and Faculty
1/26/23

Update Your Mobile Device to Retain Access to CMU Services

Target List of customers with older mobile operating systems
1/18/23

Start the Semester Strong with These Tech Updates

Target List of Students
1/18/23

Start the New Year Strong with These Tech Updates

Target List of Staff
1/18/23

Start the Semester Strong with These Tech Updates

Target List of Faculty
11/8/22

Final Reminder: Export Your Google Hangouts Data

Target List of Google Hangouts Users
10/25/22

Action Recommended: Export Your Google Hangouts Data

Target List of Google Hangouts Users
10/4/22 Your Exchange Distribution Group is Scheduled for Deletion Target List of Those with Exchange Distribution Groups
9/28/22 Your Exchange Distribution List Has Been Moved to Google Groups Target List of Those with Exchange Distribution Groups
9/27/22 Reminder: Upload Your Booster Documentation Today Target List of Students, Staff, and Faculty
9/27/22 Multiple Messages: Exchange Distribution Groups Target List of Those with Exchange Distribution Groups
9/21/22 Multiple Messages: Exchange Distribution Groups Target List of Those with Exchange Distribution Groups
8/31/22 Adobe Creative Cloud in macOS Computer Labs Target List of Students
8/30/22 Multiple Messages: COVID-19 Vaccine and Boosters Target List of Students and Staff
8/26/22 Welcome Back! Computing Services is Here to Support You Target List of Students
8/26/22 Welcome Back! Computing Services is Here to Support You Target List of Faculty
8/26/22 Welcome Back! Computing Services is Here to Support You Target List of Staff
8/16/22 Reminder: Upload Your Booster Documentation Target List of Students
8/16/22 Action Required: Upload an Image of Your COVID-19 Vaccine Card Target List of Students
8/8/22 Get the most out of your new Google Group! Target List of Individuals Who Have Recently Migrated to Google Group
8/3/22 REMINDER: Upload Your Booster Documentation Today Target List of Staff and Faculty Who Are 61+ Days Booster Past Due
8/2/22 Multiple Messages: Exchange Distribution Groups Target List of Those with Exchange Distribution Groups
7/28/22 Your Google Group May Begin Receiving Email Target existing Google Group users who requested not to receive email
7/27/22 New Cloud Budget Alerts starting in August 2022 Target list of Campus Cloud project owners or technical contacts
7/27/22 Multiple Messages: Exchange Distribution Groups Target List of Those with Exchange Distribution Groups
7/18/22 2fa Required for VPN Effective 8/1/22 Target List of Those Using VPN
7/13/22 Multiple Messages: Accounts Scheduled for Deletion Target List of Shared Mailbox, Room and Equipment Owners
6/23/22 Legacy Linux Timeshare Decommission Target List of Timeshare Users
6/23/22 Upload Your Booster Documentation Today Target list of campus affiliates
6/06/22 Multiple Messages: Self-Migration Target list of individuals who need to progress their self-migration
6/02/22 Your Email Account Will be Moved to Google on July 18, 2022 Target List of Individuals who have not enrolled in a migration
4/13/22 Mailman Delivery Issues Target list of Mailman list owners
4/12/22 Admin by Request has a new look! Target list of DSP customers
4/11/22 COVID-19 Booster Compliance Change Target lists of students, faculty, and staff
3/31/22 Upload Your Booster Target lists of students, faculty, and staff
3/28/22 Change to Incoming Caller ID Display Effective March 29, 2022 Faculty and staff
3/4/22 Multiple Messages: Your Booster Documentation Deadline is Approaching Target lists of students, faculty, and staff
3/4/22

You Are Required to Participate in Tartan Testing

Target lists of students, faculty, and staff

2/17/22

Your Booster Documentation is Past Due

Target list of students

2/17/22

Your Booster Documentation is Past Due

Target list of faculty

2/17/22

Your Booster Documentation is Past Due

Target list of staff

2/9/22

REMINDER: Upload image of your COVID-19 booster vaccination documentation

Target list of faculty

2/9/22

REMINDER: Upload image of your COVID-19 booster vaccination documentation

Target list of staff

2/9/22

REMINDER: Upload image of your COVID-19 booster vaccination documentation

Target list of students

2/2/22

ACTION REQUIRED: Update your email address in Trello, Jira, Confluence, or Bitbucket 

Target list of those logging in with an @cmu.edu email address

2/2/22

Changes to your Atlassian account (including Trello, Jira, Confluence, or Bitbucket)

Target list of those logging in with an @andrew.cmu.edu email address

2/2/22

Upload image of your COVID-19 booster vaccination documentation

Target list of faculty

2/2/22 Upload image of your COVID-19 booster vaccination documentation

Target list of staff

2/2/22 Upload image of your COVID-19 booster vaccination documentation

Target list of students

1/14/22 Tech Support for Learning Wherever You Are

Students

1/14/22 Tech Support for Teaching Wherever You Are

Faculty

1/14/22 Tech Support for Your Work Wherever You Are

Staff

1/4/22 Some of Your Emails Were Not Sent on 1/3/21

Target List of Individuals with Email Messages That Did Not Send on 1/3/21

1/3/22 Email Not Received 1/3

Target List of those with bounced messages

12/17/21 TAKE ACTION: Campus Cloud Plus Host Vulnerable

Campus Cloud Plus Customers

11/18/21 Update to the latest Zoom version

Target list of those with an outdated version

11/16/21 Emails Not Received 11/16

Target List of those with bounced messages

10/14/21 Adobe Acrobat Pro DC License Update Target list of customers with an Adobe license
10/07/21 Reminder Take Action: DUO to Update Mobile App Target list of students, sponsored accounts and alumni
10/07/21 Reminder Take Action: DUO to Update Mobile App Target list of faculty/staff
10/05/21

Update to the latest Zoom version

Target list of customers with an outdated version

10/04/21

Adobe License Update on Wednesday 10/6: Action May Be Required

Target list of customers with an Adobe license

10/01/21

Vaccine Compliance Violation

Target list of faculty

10/01/21

Vaccine Compliance Violation

Target list of staff

09/30/21

Take Action: Update to DUO Mobile App

Target list of students

09/30/21

Take Action: Update to DUO Mobile App

Target list of faculty/staff

09/29/21

Vaccine Compliance Violation

Target list of faculty

09/29/21

Transition Backup and Sync to Drive for Desktop

Target list of those using the tool

09/28/21

Tartan Testing Non-Compliance

Target list of students
09/28/21

Vaccine Non-Compliance: Action Required

Target list of staff
09/23/21

Weekly COVID-19 mitigation reminder

Target list of students, faculty, and staff
09/22/21

Vaccine Compliance Violation

Target list of faculty

09/21/21

Vaccine Non-Compliance: Action Required

Target list of staff

09/16/21

Weekly COVID-19 mitigation reminder

Target list of students, faculty, and staff

09/16/21

Vaccine Compliance Violation

Target list of faculty

09/15/21

Suspension Notice, Vaccine Non-Compliance

Target list of students

09/14/21

Vaccine Non-Compliance: Action Required

Target list of staff

09/09/21

Weekly COVID-19 mitigation reminder

Target list of students, faculty, and staff

09/09/21

Vaccine Compliance Violation

Target list of faculty

09/08/21

Status of Wireless Network Issues on Pittsburgh Campus

Faculty, staff and students

09/07/21

Pending Suspension Due to Vaccine Non-Compliance

Target list of students

09/07/21

Vaccine Non-Compliance: Action Required

Target list of staff

09/02/21

Weekly COVID-19 mitigation reminder

Target list of students, faculty, and staff

09/01/21

Vaccine Non-Compliance: Action Required

Target list of students

08/27/21

Welcome Back! Computing Services is Here to Help with Tech Tips and Support for the Fall Semester

 Students

08/27/21

Computing Services Support for your Fall 2021 Semester

 Faculty

08/27/21

 Computing Services Support for the Fall

 Staff

08/26/21

SECOND NOTICE: Upload image of your COVID-19 vaccination documentation

Target list of faculty and staff

08/26/21

THIRD NOTICE: Upload image of your COVID-19 vaccination documentation

Target list of students

08/26/21

Weekly COVID-19 mitigation reminder

Target list of students, faculty, and staff

08/18/21

SECOND NOTICE: Upload image of your COVID-19 vaccination documentation

Target list of students

08/16/21

Transition Backup and Sync to Drive for Desktop

Target List of those using the tool

08/12/21

ACTION REQUIRED: Upload image of your COVID-19 vaccination documentation

Target list of faculty and staff

08/12/21

ACTION REQUIRED: Upload image of your COVID-19 vaccination documentation

Target list of students 

08/04/21

Google Features You Might Not Know About

Target List of Individuals in Qatar

08/04/21

Google Features You Might Not Know About

Target List of Individuals Who Migrated to  Google Mail and Calendar

08/02/21

Welcome to Google Mail and Calendar!

Target List of Individuals in Qatar

08/02/21

Welcome to Google Mail and Calendar!

Target List of Individuals Moving to Google Mail and Calendar

06/24/21-08/01/21

Multiple Messages Related to the Google Migration

Target List of Individuals Moving to Google Mail and Calendar

7/28/21

Reminders for Returning to Campus - Including Vaccine Database Deadline

CMU Campus Community

07/09/21-08/01/21

Multiple Messages Related to the Google Migration

Target List of Individuals in Qatar

07/20/21

Launching Vaccine Database for Faculty and Staff (Return to Campus this Fall)

Faculty and staff 

07/16/21

Action Recommended: Customers Using Outlook Notes

Target Individuals using Outlook Notes

07/16/21

Google Backup and Sync Retiring in October

Target List of Individuals Using Google Backup and Sync

07/15/21

Voicemail Integration with Email Survey

Target List of Individuals in Computing Services

07/09/21

Update: Shared Mailbox Pre-Migration Checklist Now Available

Target List of Individuals

07/07/21

Your Google Email and Calendar Migration Timeline

Target List of Individuals in Qatar

07/07/21

You now have access to Google Search Console

Target List of Individuals Using Google Analytics

06/24/21

Immediate Action Required: Shibboleth Service Provider Vulnerability Discovered

Target List of Individuals Managing Shibboleth-Enabled Services

06/21/21

Reminder: Action Required: Changes to your Cisco Jabber Login Beginning June 22

Target List of Individuals Using Cisco Jabber

06/16/21

Action Required: Changes to your Cisco Jabber Login Beginning June 22

Target List of Individuals Using Cisco Jabber

06/09/21

Reminder: Action Required: Changes to Your Qualtrics CoreXM Survey Platform Login

Target List of Individuals Using Qualtrics

06/2/21

Action Required: Changes to Your Qualtrics CoreXM Survey Platform Login

Target List of Individuals Using Qualtrics

05/27/21

Action Required: Your Andrew Account Password Is About to Be Changed

Target List of Account Holders Who Have Not Changed Their Passwords

05/27/21

Action Required: COVID-19 Vaccine Data Collection

CMU Campus Community

05/24/21

Reminder: Action Required: Changes to your Qualtrics CoreXM Survey Login

Target List of Individuals Using Qualtrics

05/24/21

Reminder: Action required: Update your Secret address to continue viewing your Google Calendar in other applications

Target List of Individuals Using Google Calendar Secret Address Feature

05/21/21

Action required: Update your Secret address to continue viewing your Google Calendar in other applications

Target List of Individuals Using Google Calendar Secret Address Feature

05/20/21

Reminder: It’s Time to Update the Password for your Service Account

Target List of Service Account Holders

05/19/21

Action Required: Changes to Your Qualtrics CoreXM Survey Platform Login

Target List of Individuals Using Qualtrics CoreXM Survey Platform

05/17/21

Reminder: Changes to your Azure Dev Tools for Teaching account

Target List of Individuals Using Azure Dev Tools for Teaching

05/12/21

Your Pending CMU Service Account(s) Deactivation

Target List of Service Account Holders

05/11/21

Changes to your Azure Dev Tools for Teaching Account

Target List of Individuals Using Azure Dev Tools for Teaching 

05/06/21

Reminder: It’s Time to Update the Password for your Service Account

Multiple Messages: Target List of Service Account Holders

04/30/21

Reminder: It’s Time to Update Your Andrew Password

Multiple Messages: Target List of DSP Customers

04/29/21

Reminder: It’s Time to Update Your Andrew Password

Target List of Sponsored Account Holders

04/27/21 Reminder: It’s Time to Update the Password for your Service Account

Multiple Messages: Target List of Service Account Holders

04/22/21 Reminder: It’s Time to Update Your Andrew Password

Target List of Emeritus

04/21/21 Reminder: It’s Time to Update Your Andrew Password

Target List of Executive IT Customers

04/20/21 Reminder: It’s Time to Update Your Andrew Password

Target List of Graduate Students

04/20/21 Action required: Download the latest version of Google Drive for desktop before May 18

Target List of those using Google Drive for desktop

04/20/21 Reminder: Cisco Jabber Auto Update on April 21

Target List of those using Cisco Jabber

04/19/21 Action Required: It’s Time to Update Your Andrew Password

Target List of Sponsored, Board of Trustees, and President’s Advisory Board account holders

04/16/21 Action Required: It’s Time to Update Passwords for Service Accounts

Target List of Service Account Holders

04/15/21 Action Required: It’s Time to Update Your Andrew Password

Target List of Emeritus

04/15/21 Action Required: It’s Time to Update Your Andrew Password

Multiple Messages: Target Lists of DSP and Exec IT Customers

04/13/21 Computing Services is Your New Support Contact!

All Qualtrics CoreXM Survey Platform customers

04/09/21 Action Required: It’s Time to Update Passwords for Service Accounts

Multiple Messages: Target Lists of Service Account Holders

04/08/21 Reminder: It’s Time to Update Your Andrew Password

Target List of Undergraduate and Non-Degree Students

04/07/21 Reminder: It’s Time to Update Your Andrew Password

Target List of Faculty and Staff – Non-DSP and Non-Exec IT

04/06/21 Action Required: Update Cisco Jabber before April 21

Target list of those using Cisco Jabber

03/31/21 Action Required: It’s Time to Update Your Andrew Password

Target List of Graduate Students

03/30/21 Reminder: VPN Required to Transfer Files in Andrew Web Publishing System (AWPS)

Target List of Individuals Using Andrew Web Publishing System (AWPS)

03/25/21 Action Required: It’s Time to Update Your Andrew Password

Target List of Undergraduate and Non-Degree Students

03/23/21 Connect to VPN Weekly for Critical Computer Updates

 All DSP Customers

03/18/21 Action Required: It’s Time to Update Your Password(s)

Target list of Faculty and Staff – Non-DSP and Non-Exec IT

03/16/21

VPN Required to Transfer Files in Andrew Web Publishing System (AWPS)

Target List of Individuals Using Andrew Web Publishing System

03/15/21

Action Required: It’s Time to Update Your Passwords

Target List of Individual Privileged account holders

03/09/21

Action Required: It’s Time to Update Your Password(s)


Target list of Individual Privileged account holders

02/26/21

Action Requested: Your Feedback Matters!

Target List of Computing Services staff members

02/25/21

Immediate Action Required: Enroll in Two-Factor Authentication by 2/28/21

Target List of Students who have not registered for DUO

02/16/21

Immediate Action Required: Enroll in Two-Factor Authentication by 2/28/21

Target List of Students who have not registered for DUO

02/15/21

Please Update Your Andrew Password [Multiple Messages]

Target Lists of Computing Services staff

02/15/21

Follow up Regarding the Exchange Email Issue on Sunday, February 14, 2021

Target list of Exchange accounts affected by a server issue

02/15/21

Action required: Emails you did not receive on Sunday, February 14, 2021

Target list of Exchange accounts affected by a server issue

02/15/21

Exchange Email Issue on Sunday, February 14, 2021

Target list of Exchange accounts affected by a server issue

02/11/21

RESOLVED: Problem Signing into Zoom Desktop App

Target list of Zoom account holders affected by an issue with the Zoom desktop client

02/4/21

Problem Signing into Zoom Desktop App

Target list of Zoom account holders affected by an issue with the Zoom desktop client

01/26/21

Computing Services Support for Your Continued Hybrid Learning Experience

Students

01/19/21

FINAL NOTICE: CMU (Legacy) Wireless Network Decommission - 3/1/21

Target message to those with devices registered on  CMU (Legacy)

01/19/21

Computing Services Support for Your Continued Hybrid Teaching Experience

 Faculty

01/19/21

Computing Services Support for Your Continued Remote Work Experience

 Staff

12/8/20

Required - An Additional Layer of Protection for Your Andrew Account

Target message to students who have not enrolled in two-factor

11/17/20

Upcoming Change to Your Adobe Account

Target list of Adobe account holders

11/17/20

Required - An Additional Layer of Protection for Your Andrew Account

Target message to students who have not enrolled in two-factor authentication with DUO

11/12/20

Upcoming Change to Your Adobe Account

Target list of Adobe account holders
11/12/20

Urchin Analytics to be Deactivated and Replaced with Google Analytics

Target list of Urchin Analytics account holders
11/4/20

Urchin Analytics to be Deactivated and Replaced with Google Analytics

Target list of Urchin Analytics account holders
10/6/20

Staff Laptop Returns

Target list of staff members
10/5/20

Log Into Zoom Using SSO Option

Target list of individuals using Zoom
9/15/20

Zoom Access for an Account you Sponsor

Target list of account sponsors
9/15/20 Zoom Access with your Sponsored Account Target list of sponsored accounts
9/9/20 Changes to Your Zoom Account Target list of Alumni
9/9/20 Changes to Your Zoom Account

Target list of department accounts

09/08/20 Update Your Cisco Jabber Application

Customers using Cisco Jabber application

08/24/20 Tech Solutions to Support Your New Learning Experience

Students

08/24/20 Tech Solutions to Support Your New Teaching Experience

Faculty

08/24/20 Tech Solutions to Support Your New Work Experience

Staff

07/27/20 CMU Research Computing Roadmap – Faculty Assessment Survey

All Faculty

07/14/20 Google Meet Requires Google Account LogIn

All CMU Google Accounts Holders Who've
Used Google Meet

06/09/20 Zoom Security Changes and Recommendations

All Zoom Account Holders

06/09/20 Publicly Sharing Zoom Meeting Links

CMS Announce, Campus Communicators

06/05/20 Update Your Cisco Jabber Application

Customers using Cisco Jabber application

05/28/20 Reminder: Upgrade your Zoom App by 05/30

Targeted list of Zoom account holders using an outdated version of Zoom

05/27/20 Trusted Root Certificate Update 5/28

Owners machines that use secure connections to the campus mail servers.

05/26/20 Upgrade your Zoom App by 05/30

Targeted List of Zoom account holders using an outdated version of Zoom

05/20/20 Update to Your Zoom Account

Targeted List of free Zoom account holders

04/27/20 Virtual Faxing Solution Those who expressed interest in the service
02/26/20 Confirm Your Adobe Account Migration Current Account Holders Using Andrew Email As Adobe ID
02/24/20

An Upcoming Change to Your Adobe Account

Current Account Holders Using Andrew Email As Adobe ID
02/05/2020

New Feature for Managing and Updating Your Sponsored Accounts

Current Sponsored Account Owners
01/29/2020

CMU (Legacy) Wireless Network Device Purge

CMU Legacy network customers
1/13/20-5/11/20

Help Center Sunday Support Survey

Sunday Help Center Customers
01/13/20

New Classroom Collaboration Tools and Hacked Escape Room Kick Off 2020

Students
01/13/20

Classrooms Get Brand-New Collaboration Tech for Spring Semester

Faculty
01/13/20

What’s NEW for YOU from Computing Services!

Staff
12/18/19

DUO Mobile App Upgrade

DUO iOS 10 and Android 6 Customers
12/16/19

Schedule Your Windows 7 Device Replacement by 1/15/20

Desktop Support Program (DSP)
11/13/19

Cisco Jabber Vulnerability Identified

Cisco Jabber Customers
10/16/19

DUO Mobile App Upgrade

DUO iOS 10 and Android 6 Customers
10/9/19

National Cyber Security Awareness Month (NCSAM)

Faculty, Staff and Students on the Pittsburgh Campus
9/16/19-12/16/19 Sunday Help Center Customers
9/9/19 Collection Owners and Administrators
8/23/19 Students
8/23/19 What’s NEW in Computing Faculty
8/23/19 What’s NEW in Computing Staff