Email Verification
Computing Services occasionally sends targeted email communications that share service changes affecting a specific group of individuals. Current communications are listed below for verification purposes.
| Date | Subject | Audience |
| 4/13/22 | Mailman Delivery Issues | Target list of Mailman list owners |
| 4/12/22 | Admin by Request has a new look! | Target list of DSP customers |
| 4/11/22 | COVID-19 Booster Compliance Change | Target lists of students, faculty, and staff |
| 3/31/22 | Upload Your Booster | Target lists of students, faculty, and staff |
| 3/28/22 | Change to Incoming Caller ID Display Effective March 29, 2022 | Faculty and staff |
| 3/4/22 | Multiple Messages: Your Booster Documentation Deadline is Approaching | Target lists of students, faculty, and staff |
| 3/4/22 |
Target lists of students, faculty, and staff |
|
| 2/17/22 |
Target list of students |
|
| 2/17/22 |
Target list of faculty |
|
| 2/17/22 |
Target list of staff |
|
| 2/9/22 |
REMINDER: Upload image of your COVID-19 booster vaccination documentation |
Target list of faculty |
| 2/9/22 |
REMINDER: Upload image of your COVID-19 booster vaccination documentation |
Target list of staff |
| 2/9/22 |
REMINDER: Upload image of your COVID-19 booster vaccination documentation |
Target list of students |
| 2/2/22 |
ACTION REQUIRED: Update your email address in Trello, Jira, Confluence, or Bitbucket |
Target list of those logging in with an @cmu.edu email address |
| 2/2/22 |
Changes to your Atlassian account (including Trello, Jira, Confluence, or Bitbucket) |
Target list of those logging in with an @andrew.cmu.edu email address |
| 2/2/22 |
Upload image of your COVID-19 booster vaccination documentation |
Target list of faculty |
| 2/2/22 | Upload image of your COVID-19 booster vaccination documentation |
Target list of staff |
| 2/2/22 | Upload image of your COVID-19 booster vaccination documentation |
Target list of students |
| 1/14/22 | Tech Support for Learning Wherever You Are |
Students |
| 1/14/22 | Tech Support for Teaching Wherever You Are |
Faculty |
| 1/14/22 | Tech Support for Your Work Wherever You Are |
Staff |
| 1/4/22 | Some of Your Emails Were Not Sent on 1/3/21 |
Target List of Individuals with Email Messages That Did Not Send on 1/3/21 |
| 1/3/22 | Email Not Received 1/3 |
Target List of those with bounced messages |
| 12/17/21 | TAKE ACTION: Campus Cloud Plus Host Vulnerable |
Campus Cloud Plus Customers |
| 11/18/21 | Update to the latest Zoom version |
Target list of those with an outdated version |
| 11/16/21 | Emails Not Received 11/16 |
Target List of those with bounced messages |
| 10/14/21 | Adobe Acrobat Pro DC License Update | Target list of customers with an Adobe license |
| 10/07/21 | Reminder Take Action: DUO to Update Mobile App | Target list of students, sponsored accounts and alumni |
| 10/07/21 | Reminder Take Action: DUO to Update Mobile App | Target list of faculty/staff |
| 10/05/21 |
Target list of customers with an outdated version |
|
| 10/04/21 |
Adobe License Update on Wednesday 10/6: Action May Be Required |
Target list of customers with an Adobe license |
| 10/01/21 |
Target list of faculty |
|
| 10/01/21 |
Target list of staff |
|
| 09/30/21 |
Target list of students |
|
| 09/30/21 |
Target list of faculty/staff |
|
| 09/29/21 |
Target list of faculty |
|
| 09/29/21 |
Target list of those using the tool |
|
| 09/28/21 | Target list of students | |
| 09/28/21 | Target list of staff | |
| 09/23/21 | Target list of students, faculty, and staff | |
| 09/22/21 |
Target list of faculty |
|
| 09/21/21 |
Target list of staff |
|
| 09/16/21 |
Target list of students, faculty, and staff |
|
| 09/16/21 |
Target list of faculty |
|
| 09/15/21 |
Target list of students |
|
| 09/14/21 |
Target list of staff |
|
| 09/09/21 |
Target list of students, faculty, and staff |
|
| 09/09/21 |
Target list of faculty |
|
| 09/08/21 |
Faculty, staff and students |
|
| 09/07/21 |
Target list of students |
|
| 09/07/21 |
Target list of staff |
|
| 09/02/21 |
Target list of students, faculty, and staff |
|
| 09/01/21 |
Target list of students |
|
| 08/27/21 |
Welcome Back! Computing Services is Here to Help with Tech Tips and Support for the Fall Semester |
Students |
| 08/27/21 |
Faculty |
|
| 08/27/21 |
Staff |
|
| 08/26/21 |
SECOND NOTICE: Upload image of your COVID-19 vaccination documentation |
Target list of faculty and staff |
| 08/26/21 |
THIRD NOTICE: Upload image of your COVID-19 vaccination documentation |
Target list of students |
| 08/26/21 |
Target list of students, faculty, and staff |
|
| 08/18/21 |
SECOND NOTICE: Upload image of your COVID-19 vaccination documentation |
Target list of students |
| 08/16/21 |
Target List of those using the tool |
|
| 08/12/21 |
ACTION REQUIRED: Upload image of your COVID-19 vaccination documentation |
Target list of faculty and staff |
| 08/12/21 |
ACTION REQUIRED: Upload image of your COVID-19 vaccination documentation |
Target list of students |
| 08/04/21 |
Target List of Individuals in Qatar |
|
| 08/04/21 |
Target List of Individuals Who Migrated to Google Mail and Calendar |
|
| 08/02/21 |
Target List of Individuals in Qatar |
|
| 08/02/21 |
Target List of Individuals Moving to Google Mail and Calendar |
|
| 06/24/21-08/01/21 |
Target List of Individuals Moving to Google Mail and Calendar |
|
| 7/28/21 |
Reminders for Returning to Campus - Including Vaccine Database Deadline |
CMU Campus Community |
| 07/09/21-08/01/21 |
Target List of Individuals in Qatar |
|
| 07/20/21 |
Launching Vaccine Database for Faculty and Staff (Return to Campus this Fall) |
Faculty and staff |
| 07/16/21 |
Target Individuals using Outlook Notes |
|
| 07/16/21 |
Target List of Individuals Using Google Backup and Sync |
|
| 07/15/21 |
Target List of Individuals in Computing Services |
|
| 07/09/21 |
Update: Shared Mailbox Pre-Migration Checklist Now Available |
Target List of Individuals |
| 07/07/21 |
Target List of Individuals in Qatar |
|
| 07/07/21 |
Target List of Individuals Using Google Analytics |
|
| 06/24/21 |
Immediate Action Required: Shibboleth Service Provider Vulnerability Discovered |
Target List of Individuals Managing Shibboleth-Enabled Services |
| 06/21/21 |
Reminder: Action Required: Changes to your Cisco Jabber Login Beginning June 22 |
Target List of Individuals Using Cisco Jabber |
| 06/16/21 |
Action Required: Changes to your Cisco Jabber Login Beginning June 22 |
Target List of Individuals Using Cisco Jabber |
| 06/09/21 |
Reminder: Action Required: Changes to Your Qualtrics CoreXM Survey Platform Login |
Target List of Individuals Using Qualtrics |
| 06/2/21 |
Action Required: Changes to Your Qualtrics CoreXM Survey Platform Login |
Target List of Individuals Using Qualtrics |
| 05/27/21 |
Action Required: Your Andrew Account Password Is About to Be Changed |
Target List of Account Holders Who Have Not Changed Their Passwords |
| 05/27/21 |
CMU Campus Community |
|
| 05/24/21 |
Reminder: Action Required: Changes to your Qualtrics CoreXM Survey Login |
Target List of Individuals Using Qualtrics |
| 05/24/21 |
Target List of Individuals Using Google Calendar Secret Address Feature |
|
| 05/21/21 |
Target List of Individuals Using Google Calendar Secret Address Feature |
|
| 05/20/21 |
Reminder: It’s Time to Update the Password for your Service Account |
Target List of Service Account Holders |
| 05/19/21 |
Action Required: Changes to Your Qualtrics CoreXM Survey Platform Login |
Target List of Individuals Using Qualtrics CoreXM Survey Platform |
| 05/17/21 |
Reminder: Changes to your Azure Dev Tools for Teaching account |
Target List of Individuals Using Azure Dev Tools for Teaching |
| 05/12/21 |
Target List of Service Account Holders |
|
| 05/11/21 |
Target List of Individuals Using Azure Dev Tools for Teaching |
|
| 05/06/21 |
Reminder: It’s Time to Update the Password for your Service Account |
Multiple Messages: Target List of Service Account Holders |
| 04/30/21 |
Multiple Messages: Target List of DSP Customers |
|
| 04/29/21 |
Target List of Sponsored Account Holders |
|
| 04/27/21 | Reminder: It’s Time to Update the Password for your Service Account |
Multiple Messages: Target List of Service Account Holders |
| 04/22/21 | Reminder: It’s Time to Update Your Andrew Password |
Target List of Emeritus |
| 04/21/21 | Reminder: It’s Time to Update Your Andrew Password |
Target List of Executive IT Customers |
| 04/20/21 | Reminder: It’s Time to Update Your Andrew Password |
Target List of Graduate Students |
| 04/20/21 | Action required: Download the latest version of Google Drive for desktop before May 18 |
Target List of those using Google Drive for desktop |
| 04/20/21 | Reminder: Cisco Jabber Auto Update on April 21 |
Target List of those using Cisco Jabber |
| 04/19/21 | Action Required: It’s Time to Update Your Andrew Password |
Target List of Sponsored, Board of Trustees, and President’s Advisory Board account holders |
| 04/16/21 | Action Required: It’s Time to Update Passwords for Service Accounts |
Target List of Service Account Holders |
| 04/15/21 | Action Required: It’s Time to Update Your Andrew Password |
Target List of Emeritus |
| 04/15/21 | Action Required: It’s Time to Update Your Andrew Password |
Multiple Messages: Target Lists of DSP and Exec IT Customers |
| 04/13/21 | Computing Services is Your New Support Contact! |
All Qualtrics CoreXM Survey Platform customers |
| 04/09/21 | Action Required: It’s Time to Update Passwords for Service Accounts |
Multiple Messages: Target Lists of Service Account Holders |
| 04/08/21 | Reminder: It’s Time to Update Your Andrew Password |
Target List of Undergraduate and Non-Degree Students |
| 04/07/21 | Reminder: It’s Time to Update Your Andrew Password |
Target List of Faculty and Staff – Non-DSP and Non-Exec IT |
| 04/06/21 | Action Required: Update Cisco Jabber before April 21 |
Target list of those using Cisco Jabber |
| 03/31/21 | Action Required: It’s Time to Update Your Andrew Password |
Target List of Graduate Students |
| 03/30/21 | Reminder: VPN Required to Transfer Files in Andrew Web Publishing System (AWPS) |
Target List of Individuals Using Andrew Web Publishing System (AWPS) |
| 03/25/21 | Action Required: It’s Time to Update Your Andrew Password |
Target List of Undergraduate and Non-Degree Students |
| 03/23/21 | Connect to VPN Weekly for Critical Computer Updates |
All DSP Customers |
| 03/18/21 | Action Required: It’s Time to Update Your Password(s) |
Target list of Faculty and Staff – Non-DSP and Non-Exec IT |
| 03/16/21 |
VPN Required to Transfer Files in Andrew Web Publishing System (AWPS) |
Target List of Individuals Using Andrew Web Publishing System |
| 03/15/21 |
Target List of Individual Privileged account holders |
|
| 03/09/21 |
Target list of Individual Privileged account holders |
|
| 02/26/21 |
Target List of Computing Services staff members |
|
| 02/25/21 |
Immediate Action Required: Enroll in Two-Factor Authentication by 2/28/21 |
Target List of Students who have not registered for DUO |
| 02/16/21 |
Immediate Action Required: Enroll in Two-Factor Authentication by 2/28/21 |
Target List of Students who have not registered for DUO |
| 02/15/21 |
Target Lists of Computing Services staff |
|
| 02/15/21 |
Follow up Regarding the Exchange Email Issue on Sunday, February 14, 2021 |
Target list of Exchange accounts affected by a server issue |
| 02/15/21 |
Action required: Emails you did not receive on Sunday, February 14, 2021 |
Target list of Exchange accounts affected by a server issue |
| 02/15/21 |
Target list of Exchange accounts affected by a server issue |
|
| 02/11/21 |
Target list of Zoom account holders affected by an issue with the Zoom desktop client |
|
| 02/4/21 |
Target list of Zoom account holders affected by an issue with the Zoom desktop client |
|
| 01/26/21 |
Computing Services Support for Your Continued Hybrid Learning Experience |
Students |
| 01/19/21 |
FINAL NOTICE: CMU (Legacy) Wireless Network Decommission - 3/1/21 |
Target message to those with devices registered on CMU (Legacy) |
| 01/19/21 |
Computing Services Support for Your Continued Hybrid Teaching Experience |
Faculty |
| 01/19/21 |
Computing Services Support for Your Continued Remote Work Experience |
Staff |
| 12/8/20 |
Required - An Additional Layer of Protection for Your Andrew Account |
Target message to students who have not enrolled in two-factor |
| 11/17/20 |
Target list of Adobe account holders |
|
| 11/17/20 |
Required - An Additional Layer of Protection for Your Andrew Account |
Target message to students who have not enrolled in two-factor authentication with DUO |
| 11/12/20 | Target list of Adobe account holders | |
| 11/12/20 |
Urchin Analytics to be Deactivated and Replaced with Google Analytics |
Target list of Urchin Analytics account holders |
| 11/4/20 |
Urchin Analytics to be Deactivated and Replaced with Google Analytics |
Target list of Urchin Analytics account holders |
| 10/6/20 | Target list of staff members | |
| 10/5/20 | Target list of individuals using Zoom | |
| 9/15/20 | Target list of account sponsors | |
| 9/15/20 | Zoom Access with your Sponsored Account | Target list of sponsored accounts |
| 9/9/20 | Changes to Your Zoom Account | Target list of Alumni |
| 9/9/20 | Changes to Your Zoom Account |
Target list of department accounts |
| 09/08/20 | Update Your Cisco Jabber Application |
Customers using Cisco Jabber application |
| 08/24/20 | Tech Solutions to Support Your New Learning Experience |
Students |
| 08/24/20 | Tech Solutions to Support Your New Teaching Experience |
Faculty |
| 08/24/20 | Tech Solutions to Support Your New Work Experience |
Staff |
| 07/27/20 | CMU Research Computing Roadmap – Faculty Assessment Survey |
All Faculty |
| 07/14/20 | Google Meet Requires Google Account LogIn |
All CMU Google Accounts Holders Who've |
| 06/09/20 | Zoom Security Changes and Recommendations |
All Zoom Account Holders |
| 06/09/20 | Publicly Sharing Zoom Meeting Links |
CMS Announce, Campus Communicators |
| 06/05/20 | Update Your Cisco Jabber Application |
Customers using Cisco Jabber application |
| 05/28/20 | Reminder: Upgrade your Zoom App by 05/30 |
Targeted list of Zoom account holders using an outdated version of Zoom |
| 05/27/20 | Trusted Root Certificate Update 5/28 |
Owners machines that use secure connections to the campus mail servers. |
| 05/26/20 | Upgrade your Zoom App by 05/30 |
Targeted List of Zoom account holders using an outdated version of Zoom |
| 05/20/20 | Update to Your Zoom Account |
Targeted List of free Zoom account holders |
| 04/27/20 | Virtual Faxing Solution | Those who expressed interest in the service |
| 02/26/20 | Confirm Your Adobe Account Migration | Current Account Holders Using Andrew Email As Adobe ID |
| 02/24/20 | Current Account Holders Using Andrew Email As Adobe ID | |
| 02/05/2020 |
New Feature for Managing and Updating Your Sponsored Accounts |
Current Sponsored Account Owners |
| 01/29/2020 | CMU Legacy network customers | |
| 1/13/20-5/11/20 | Sunday Help Center Customers | |
| 01/13/20 |
New Classroom Collaboration Tools and Hacked Escape Room Kick Off 2020 |
Students |
| 01/13/20 |
Classrooms Get Brand-New Collaboration Tech for Spring Semester |
Faculty |
| 01/13/20 | Staff | |
| 12/18/19 | DUO iOS 10 and Android 6 Customers | |
| 12/16/19 | Desktop Support Program (DSP) | |
| 11/13/19 | Cisco Jabber Customers | |
| 10/16/19 | DUO iOS 10 and Android 6 Customers | |
| 10/9/19 | Faculty, Staff and Students on the Pittsburgh Campus | |
| 9/16/19-12/16/19 | Sunday Help Center Customers | |
| 9/9/19 | Collection Owners and Administrators | |
| 8/23/19 | Students | |
| 8/23/19 | What’s NEW in Computing | Faculty |
| 8/23/19 | What’s NEW in Computing | Staff |