Carnegie Mellon University

Email Verification

Computing Services occasionally sends targeted email communications that share service changes affecting a specific group of individuals. Current communications are listed below for verification purposes.

Date Subject Audience
10/14/21 Adobe Acrobat Pro DC License Update Target list of customers with an Adobe license
10/07/21 Reminder Take Action: DUO to Update Mobile App Target list of students, sponsored accounts and alumni
10/07/21 Reminder Take Action: DUO to Update Mobile App Target list of faculty/staff
10/05/21

Update to the latest Zoom version

Target list of customers with an outdated version

10/04/21

Adobe License Update on Wednesday 10/6: Action May Be Required

Target list of customers with an Adobe license

10/01/21

Vaccine Compliance Violation

Target list of faculty

10/01/21

Vaccine Compliance Violation

Target list of staff

09/30/21

Take Action: Update to DUO Mobile App

Target list of students

09/30/21

Take Action: Update to DUO Mobile App

Target list of faculty/staff

09/29/21

Vaccine Compliance Violation

Target list of faculty

09/29/21

Transition Backup and Sync to Drive for Desktop

Target list of those using the tool

09/28/21

Tartan Testing Non-Compliance

Target list of students
09/28/21

Vaccine Non-Compliance: Action Required

Target list of staff
09/23/21

Weekly COVID-19 mitigation reminder

Target list of students, faculty, and staff
09/22/21

Vaccine Compliance Violation

Target list of faculty

09/21/21

Vaccine Non-Compliance: Action Required

Target list of staff

09/16/21

Weekly COVID-19 mitigation reminder

Target list of students, faculty, and staff

09/16/21

Vaccine Compliance Violation

Target list of faculty

09/15/21

Suspension Notice, Vaccine Non-Compliance

Target list of students

09/14/21

Vaccine Non-Compliance: Action Required

Target list of staff

09/09/21

Weekly COVID-19 mitigation reminder

Target list of students, faculty, and staff

09/09/21

Vaccine Compliance Violation

Target list of faculty

09/08/21

Status of Wireless Network Issues on Pittsburgh Campus

Faculty, staff and students

09/07/21

Pending Suspension Due to Vaccine Non-Compliance

Target list of students

09/07/21

Vaccine Non-Compliance: Action Required

Target list of staff

09/02/21

Weekly COVID-19 mitigation reminder

Target list of students, faculty, and staff

09/01/21

Vaccine Non-Compliance: Action Required

Target list of students

08/27/21

Welcome Back! Computing Services is Here to Help with Tech Tips and Support for the Fall Semester

 Students

08/27/21

Computing Services Support for your Fall 2021 Semester

 Faculty

08/27/21

 Computing Services Support for the Fall

 Staff

08/26/21

SECOND NOTICE: Upload image of your COVID-19 vaccination documentation

Target list of faculty and staff

08/26/21

THIRD NOTICE: Upload image of your COVID-19 vaccination documentation

Target list of students

08/26/21

Weekly COVID-19 mitigation reminder

Target list of students, faculty, and staff

08/18/21

SECOND NOTICE: Upload image of your COVID-19 vaccination documentation

Target list of students

08/16/21

Transition Backup and Sync to Drive for Desktop

Target List of those using the tool

08/12/21

ACTION REQUIRED: Upload image of your COVID-19 vaccination documentation

Target list of faculty and staff

08/12/21

ACTION REQUIRED: Upload image of your COVID-19 vaccination documentation

Target list of students 

08/04/21

Google Features You Might Not Know About

Target List of Individuals in Qatar

08/04/21

Google Features You Might Not Know About

Target List of Individuals Who Migrated to  Google Mail and Calendar

08/02/21

Welcome to Google Mail and Calendar!

Target List of Individuals in Qatar

08/02/21

Welcome to Google Mail and Calendar!

Target List of Individuals Moving to Google Mail and Calendar

06/24/21-08/01/21

Multiple Messages Related to the Google Migration

Target List of Individuals Moving to Google Mail and Calendar

7/28/21

Reminders for Returning to Campus - Including Vaccine Database Deadline

CMU Campus Community

07/09/21-08/01/21

Multiple Messages Related to the Google Migration

Target List of Individuals in Qatar

07/20/21

Launching Vaccine Database for Faculty and Staff (Return to Campus this Fall)

Faculty and staff 

07/16/21

Action Recommended: Customers Using Outlook Notes

Target Individuals using Outlook Notes

07/16/21

Google Backup and Sync Retiring in October

Target List of Individuals Using Google Backup and Sync

07/15/21

Voicemail Integration with Email Survey

Target List of Individuals in Computing Services

07/09/21

Update: Shared Mailbox Pre-Migration Checklist Now Available

Target List of Individuals

07/07/21

Your Google Email and Calendar Migration Timeline

Target List of Individuals in Qatar

07/07/21

You now have access to Google Search Console

Target List of Individuals Using Google Analytics

06/24/21

Immediate Action Required: Shibboleth Service Provider Vulnerability Discovered

Target List of Individuals Managing Shibboleth-Enabled Services

06/21/21

Reminder: Action Required: Changes to your Cisco Jabber Login Beginning June 22

Target List of Individuals Using Cisco Jabber

06/16/21

Action Required: Changes to your Cisco Jabber Login Beginning June 22

Target List of Individuals Using Cisco Jabber

06/09/21

Reminder: Action Required: Changes to Your Qualtrics CoreXM Survey Platform Login

Target List of Individuals Using Qualtrics

06/2/21

Action Required: Changes to Your Qualtrics CoreXM Survey Platform Login

Target List of Individuals Using Qualtrics

05/27/21

Action Required: Your Andrew Account Password Is About to Be Changed

Target List of Account Holders Who Have Not Changed Their Passwords

05/27/21

Action Required: COVID-19 Vaccine Data Collection

CMU Campus Community

05/24/21

Reminder: Action Required: Changes to your Qualtrics CoreXM Survey Login

Target List of Individuals Using Qualtrics

05/24/21

Reminder: Action required: Update your Secret address to continue viewing your Google Calendar in other applications

Target List of Individuals Using Google Calendar Secret Address Feature

05/21/21

Action required: Update your Secret address to continue viewing your Google Calendar in other applications

Target List of Individuals Using Google Calendar Secret Address Feature

05/20/21

Reminder: It’s Time to Update the Password for your Service Account

Target List of Service Account Holders

05/19/21

Action Required: Changes to Your Qualtrics CoreXM Survey Platform Login

Target List of Individuals Using Qualtrics CoreXM Survey Platform

05/17/21

Reminder: Changes to your Azure Dev Tools for Teaching account

Target List of Individuals Using Azure Dev Tools for Teaching

05/12/21

Your Pending CMU Service Account(s) Deactivation

Target List of Service Account Holders

05/11/21

Changes to your Azure Dev Tools for Teaching Account

Target List of Individuals Using Azure Dev Tools for Teaching 

05/06/21

Reminder: It’s Time to Update the Password for your Service Account

Multiple Messages: Target List of Service Account Holders

04/30/21

Reminder: It’s Time to Update Your Andrew Password

Multiple Messages: Target List of DSP Customers

04/29/21

Reminder: It’s Time to Update Your Andrew Password

Target List of Sponsored Account Holders

04/27/21 Reminder: It’s Time to Update the Password for your Service Account

Multiple Messages: Target List of Service Account Holders

04/22/21 Reminder: It’s Time to Update Your Andrew Password

Target List of Emeritus

04/21/21 Reminder: It’s Time to Update Your Andrew Password

Target List of Executive IT Customers

04/20/21 Reminder: It’s Time to Update Your Andrew Password

Target List of Graduate Students

04/20/21 Action required: Download the latest version of Google Drive for desktop before May 18

Target List of those using Google Drive for desktop

04/20/21 Reminder: Cisco Jabber Auto Update on April 21

Target List of those using Cisco Jabber

04/19/21 Action Required: It’s Time to Update Your Andrew Password

Target List of Sponsored, Board of Trustees, and President’s Advisory Board account holders

04/16/21 Action Required: It’s Time to Update Passwords for Service Accounts

Target List of Service Account Holders

04/15/21 Action Required: It’s Time to Update Your Andrew Password

Target List of Emeritus

04/15/21 Action Required: It’s Time to Update Your Andrew Password

Multiple Messages: Target Lists of DSP and Exec IT Customers

04/13/21 Computing Services is Your New Support Contact!

All Qualtrics CoreXM Survey Platform customers

04/09/21 Action Required: It’s Time to Update Passwords for Service Accounts

Multiple Messages: Target Lists of Service Account Holders

04/08/21 Reminder: It’s Time to Update Your Andrew Password

Target List of Undergraduate and Non-Degree Students

04/07/21 Reminder: It’s Time to Update Your Andrew Password

Target List of Faculty and Staff – Non-DSP and Non-Exec IT

04/06/21 Action Required: Update Cisco Jabber before April 21

Target list of those using Cisco Jabber

03/31/21 Action Required: It’s Time to Update Your Andrew Password

Target List of Graduate Students

03/30/21 Reminder: VPN Required to Transfer Files in Andrew Web Publishing System (AWPS)

Target List of Individuals Using Andrew Web Publishing System (AWPS)

03/25/21 Action Required: It’s Time to Update Your Andrew Password

Target List of Undergraduate and Non-Degree Students

03/23/21 Connect to VPN Weekly for Critical Computer Updates

 All DSP Customers

03/18/21 Action Required: It’s Time to Update Your Password(s)

Target list of Faculty and Staff – Non-DSP and Non-Exec IT

03/16/21

VPN Required to Transfer Files in Andrew Web Publishing System (AWPS)

Target List of Individuals Using Andrew Web Publishing System

03/15/21

Action Required: It’s Time to Update Your Passwords

Target List of Individual Privileged account holders

03/09/21

Action Required: It’s Time to Update Your Password(s)


Target list of Individual Privileged account holders

02/26/21

Action Requested: Your Feedback Matters!

Target List of Computing Services staff members

02/25/21

Immediate Action Required: Enroll in Two-Factor Authentication by 2/28/21

Target List of Students who have not registered for DUO

02/16/21

Immediate Action Required: Enroll in Two-Factor Authentication by 2/28/21

Target List of Students who have not registered for DUO

02/15/21

Please Update Your Andrew Password [Multiple Messages]

Target Lists of Computing Services staff

02/15/21

Follow up Regarding the Exchange Email Issue on Sunday, February 14, 2021

Target list of Exchange accounts affected by a server issue

02/15/21

Action required: Emails you did not receive on Sunday, February 14, 2021

Target list of Exchange accounts affected by a server issue

02/15/21

Exchange Email Issue on Sunday, February 14, 2021

Target list of Exchange accounts affected by a server issue

02/11/21

RESOLVED: Problem Signing into Zoom Desktop App

Target list of Zoom account holders affected by an issue with the Zoom desktop client

02/4/21

Problem Signing into Zoom Desktop App

Target list of Zoom account holders affected by an issue with the Zoom desktop client

01/26/21

Computing Services Support for Your Continued Hybrid Learning Experience

Students

01/19/21

FINAL NOTICE: CMU (Legacy) Wireless Network Decommission - 3/1/21

Target message to those with devices registered on  CMU (Legacy)

01/19/21

Computing Services Support for Your Continued Hybrid Teaching Experience

 Faculty

01/19/21

Computing Services Support for Your Continued Remote Work Experience

 Staff

12/8/20

Required - An Additional Layer of Protection for Your Andrew Account

Target message to students who have not enrolled in two-factor

11/17/20

Upcoming Change to Your Adobe Account

Target list of Adobe account holders

11/17/20

Required - An Additional Layer of Protection for Your Andrew Account

Target message to students who have not enrolled in two-factor authentication with DUO

11/12/20

Upcoming Change to Your Adobe Account

Target list of Adobe account holders
11/12/20

Urchin Analytics to be Deactivated and Replaced with Google Analytics

Target list of Urchin Analytics account holders
11/4/20

Urchin Analytics to be Deactivated and Replaced with Google Analytics

Target list of Urchin Analytics account holders
10/6/20

Staff Laptop Returns

Target list of staff members
10/5/20

Log Into Zoom Using SSO Option

Target list of individuals using Zoom
9/15/20

Zoom Access for an Account you Sponsor

Target list of account sponsors
9/15/20 Zoom Access with your Sponsored Account Target list of sponsored accounts
9/9/20 Changes to Your Zoom Account Target list of Alumni
9/9/20 Changes to Your Zoom Account

Target list of department accounts

09/08/20 Update Your Cisco Jabber Application

Customers using Cisco Jabber application

08/24/20 Tech Solutions to Support Your New Learning Experience

Students

08/24/20 Tech Solutions to Support Your New Teaching Experience

Faculty

08/24/20 Tech Solutions to Support Your New Work Experience

Staff

07/27/20 CMU Research Computing Roadmap – Faculty Assessment Survey

All Faculty

07/14/20 Google Meet Requires Google Account LogIn

All CMU Google Accounts Holders Who've
Used Google Meet

06/09/20 Zoom Security Changes and Recommendations

All Zoom Account Holders

06/09/20 Publicly Sharing Zoom Meeting Links

CMS Announce, Campus Communicators

06/05/20 Update Your Cisco Jabber Application

Customers using Cisco Jabber application

05/28/20 Reminder: Upgrade your Zoom App by 05/30

Targeted list of Zoom account holders using an outdated version of Zoom

05/27/20 Trusted Root Certificate Update 5/28

Owners machines that use secure connections to the campus mail servers.

05/26/20 Upgrade your Zoom App by 05/30

Targeted List of Zoom account holders using an outdated version of Zoom

05/20/20 Update to Your Zoom Account

Targeted List of free Zoom account holders

04/27/20 Virtual Faxing Solution Those who expressed interest in the service
02/26/20 Confirm Your Adobe Account Migration Current Account Holders Using Andrew Email As Adobe ID
02/24/20

An Upcoming Change to Your Adobe Account

Current Account Holders Using Andrew Email As Adobe ID
02/05/2020

New Feature for Managing and Updating Your Sponsored Accounts

Current Sponsored Account Owners
01/29/2020

CMU (Legacy) Wireless Network Device Purge

CMU Legacy network customers
1/13/20-5/11/20

Help Center Sunday Support Survey

Sunday Help Center Customers
01/13/20

New Classroom Collaboration Tools and Hacked Escape Room Kick Off 2020

Students
01/13/20

Classrooms Get Brand-New Collaboration Tech for Spring Semester

Faculty
01/13/20

What’s NEW for YOU from Computing Services!

Staff
12/18/19

DUO Mobile App Upgrade

DUO iOS 10 and Android 6 Customers
12/16/19

Schedule Your Windows 7 Device Replacement by 1/15/20

Desktop Support Program (DSP)
11/13/19

Cisco Jabber Vulnerability Identified

Cisco Jabber Customers
10/16/19

DUO Mobile App Upgrade

DUO iOS 10 and Android 6 Customers
10/9/19

National Cyber Security Awareness Month (NCSAM)

Faculty, Staff and Students on the Pittsburgh Campus
9/16/19-12/16/19 Sunday Help Center Customers
9/9/19 Collection Owners and Administrators
8/23/19 Students
8/23/19 What’s NEW in Computing Faculty
8/23/19 What’s NEW in Computing Staff