Carnegie Mellon University

Configure Your Email

Your CMU Google Mail account works best in a browser. If you are unable to use Google Mail in a browser, select the desired supported email client below and follow the steps to set up your account. 

Note: If your desired mail application or mobile device is not listed, please refer to the Help section within your preferred mail client or mobile OS, or visit Set up Gmail with a third-party email client.

  1. Open System Preferences.
  2. Click Internet Accounts.
  3. Click Google.
  4. Click Open.
  5. Enter your Andrew email address and click Next.
  6. If prompted, log in with your Andrew userID and Password.
  7. Click Allow.
  8. Verify that Mail and Calendar are selected, then click Done.
  9. Close the Internet Accounts window.

Note: If your desired mail application is not listed, please visit the Help section within your preferred mail client for specific mail configuration guidance.

  1. Click Outlook > Preferences > Accounts.
  2. Click the plus (bottom) > New Account.
  3. Click Continue.
  4. Click Sign in to Google.
  5. Enter your Andrew Email Address and click Connect.
  6. Log in with your Andrew userID and Password.
  7. A Google Account Permissions page appears in a new window. Click Allow.
  8. Click Done.
  1. Download and install Google Workspace Sync for Outlook. Note: Some Managed Hardware (DSP) customers may need to install using Admin by Request.

  2. Enter your Andrew password and click Next.

  3. Click Allow to provide GWSMO access to your Google Account.

  4. Click your account and click Allow.

  5. Click Start Microsoft Outlook. You do not need to import or create a profile. 

  6. In Outlook, click File > Account Settings > Add Account.

  7. Enter your Andrew Email Address and click Connect.

  8. Log in with your Andrew userID and Password.

  9. Google Account Permissions appears. Click Allow.

  10. Click Done. Google Workspace Sync will run in the background.

  11. Click GWSMO in your Microsoft Windows taskbar notification area. Note: The icon only appears if GWSMO is running.

  12. Open GWSMO settings.

  13. Click Set mailbox size limit.

  14. Select a mailbox size. Your size options are 1 GB, 2 GB, 4 GB, or Unlimited. Note: larger sizes may result in slower mail syncing.

Note: The Gmail and Google Calendar apps are available in the app store and will provide the best Google experience.

To use Apple Mail and Calendar instead, follow the steps below set to set up your account.

  1. Tap Settings > Mail > Accounts > Add Account.
  2. Tap Google, then tap Continue.
  3. Enter your Andrew email address (userID@andrew.cmu.edu), then click Next.
  4. Follow the prompts to add your account.
  5. Select the apps you want to use with this account, then tap Done.

  1. Open Gmail.
  2. Tap your profile picture (top right).

  3. Tap Add another account.
  4. Tap Google.
  5. Follow the prompts to add your account.