Carnegie Mellon University

How to Use Google Mail

The documentation below will get you started with Google Mail at CMU. See Google's Get Started document for help with additional topics. 

Use the the appropriate steps below. Enter your full Andrew email address ( when prompted for an email to sign in. When the Web Login screen displays, enter your Andrew userID and password

Third-Party Email App

If you are using an app other than Gmail, Inbox or native phone email:

  1. Log into with your Andrew userID and password.
  2. Follow the on-screen instructions to Set a G Suite Password.
  3. Enter the IMAP settings below.
    • Server:
    • Email:
    • Password: Your G Suite @ CMU password

For detailed steps see Read Gmail Messages Using IMAP

IMPORTANT: Reading your Google Mail through a web browser is recommended. Calendar and contacts are not available through desktop email applications; and a separate G Suite @ CMU password is required.

Step 1: Create a G Suite Password

  1. Log into with your Andrew userID and password.

  2. Follow the on-screen instructions to Set a G Suite Password.

Step 2: Enable IMAP

Before configuring your email client, enable IMAP following the instructions below:

  1. Sign into G Suite @ CMU web app.
  2. Click the gear icon (top right).
  3. Select Settings.
  4. Click Forwarding and POP/IMAP.
  5. Select Enable IMAP.
  6. Click Save Changes.

For more information/help see the Get started with IMAP and POP3 Google document.

Step 3: Allow Less Secure Apps

Note: Some email applications like Outlook and Thunderbird do not meet Google's security standards. As a result, Google blocks these apps. To use one of these applications to read Google Mail, follow the steps below to allow this "less secure app." Continue to step 4 if using Apple Mail 8.1 or higher. 

  1. Go to Google's Less Secure Apps page.
  2. Select Turn On

Step 4: Configure Your Client

Follow the steps below to send from your alias (CMUname)

  1. Log in at
  2. Click the gear icon (top right).
  3. Select Settings.
  4. Click Accounts and Import.
  5. Click Add another email address. 
  6. Enter your name and your alias.
  7. Uncheck Treat as an alias.
  8. Click Next Step.
  9. Click Send Verification.
  10. Open the Google verification message and enter the confirmation code into the window.

To always send from your alias, click make default (gear icon > Settings > Accounts and Import). 

This optional feature helps organize your email. Promotional, purchase and travel messages are automatically sorted into "bundles" or create your own. Other features include:


Enable this feature at Once enabled, access your email at or through the mobile app