Carnegie Mellon University

Communication and Collaboration

IT services that facilitate university communications and collaboration. Includes email, calendaring, media services, telephony, television, video conferencing, website services and online productivity tools.


Collaboration

  • Cloud storage, access from anywhere (Box, Google Drive)
  • Computer lab storage with remote access (MyFiles)
  • On-site storage with remote access (AFS) 


Email and Calendaring

  • Email and calendar (Exchange, G Suite)
  • Sending mail to groups and discussion groups (Dlists, Mailing Lists, Mailman)


Media Services

  • Event Support (audio, lighting, projection)
  • Video Production (recording, post-production, media duplication, webcasts)


Telephony

  • Auto call distribution for service departments
  • Phone and conferencing
  • Unified Communications (phone, voicemail, instant messaging)


Television

  • Wired TV
  • Streaming TV (students)


Websites

  • Web publishing (AWPS, CMS, User/CourseWeb)
  • Web analytics
  • Web forms
  • URL management


Web Conferencing

  • Zoom
  • Hangouts Meet
  • Cisco WebEx