Carnegie Mellon University

Communication and Collaboration

​​IT services that facilitate university communications and collaboration. Includes e-mail, calendaring, media services, telephony, television, video conferencing, web site services and online productivity tools.

Email and Calendaring

  • Email and calendar (Exchange, G Suite, Cyrus)
  • Sending mail to groups and discussion groups (Dlists, Mailing Lists, Mailman)

Media Services

  • Event Support (audio, lighting, projection)
  • Video Production (recording, post production, media duplication, webcasts)

Online Productivity Suites

  • CMU Box
  • G Suite @ CMU

Telephony and Conferencing

  • Auto call distribution for service departments
  • Phone, video and web conferencing
  • Unified Communications (phone, voicemail, instant messaging)


  • Wired TV
  • Streaming TV (students)


  • Web publishing (AWPS, CMS, User/CourseWeb)
  • Web analytics
  • Web forms
  • URL management