Help Center-Computing Services - Carnegie Mellon University

Computing Services Help Center

The Help Center offers assistance on computing-related issues to students, faculty and staff members. To get help:

  • Contact the Help Center by telephone at 412-268-4357 (HELP) or visit us at Cyert Hall 119 for a quick response.
  • If your problem is NOT urgent, email the Help Center at
  • If you need to report an after-hours network outage, call 412-268-4357 and select option 2.

Note: The Help Center supports English language computers ONLY.

Hours & Location 

Cyert Hall 119
Phone: (412) 268-4357 (HELP)

9 a.m. - 5 p.m.

7 a.m. - 7 p.m.