How To Manage Your Virtual Machine (VM)

As a Campus Cloud customer, you're responsible for managing certain aspects of your VM. Use this page to learn how to set up your VM and accomplish basic tasks.

Only customers can access the links below. You may need to log in with your Andrew userID and password, then authenticate with DUO, if prompted. 

• Request or Modify a Virtual Machine
• Access the Campus Cloud Web Client
• Install an Operating System
• Advanced Virtual Machine Options
• Configure a Virtual Machine On the Network
• Take Snapshots
• Schedule Tasks

Support

Customers are responsible for managing and supporting all OS, database, and application services provided on the virtual machines (VM) running in the Campus Cloud infrastructure.

• Technical Support: 
  Email Campus-Cloud-Help@cmu.edu
  After hours or urgent support call 412-268-6100 ext. 1
• Administrative Support:
  Email Campus-Cloud@cmu.edu