Carnegie Mellon University

Manage a Sponsored Account

If you currently sponsor an account, you can renew, suspend and update the account information anytime.

  1. Visit the Request Accounts Portal.
  2. Log in with your Andrew userID and password.
  3. Select one of the following options:
    1. Request account to quest a new sponsored account.
    2. Renew to continue or reactivate an existing account.
    3. Suspend to pause an account.
    4. Manage to edit an existing account.
  4. Follow the prompts to complete.
  5. Click Submit.