Carnegie Mellon University

Unified Communications

Unified Communications (UC) is an all-encompassing voice system with modular applications, such as phone, email integration, video capabilities, and robust presence, collaboration and messaging tools. Unified Communications offers three primary services:

  • Phones
    UC phones operate on Voice over Internet Protocol (VoIP), which offer low costs, remote access, and video conferencing.
  • Voicemail
    All UC accounts include voicemail and the option of managing it from a telephone, online, or from your email.
  • Cisco Jabber
    Cisco Jabber gives you the functionality of a telephone from Windows, Mac, Android OS, or Apple iOS.


Faculty and staff


Request UC Service or a New Line
(telephone and departmental administrators)

Request a Phone Repair

Request Cisco Jabber for a Mobile Device


Services and Price List [pdf]