Carnegie Mellon University
December 17, 2015

Health Insurance Complexity Leads to Costly Mistakes

Health Insurance Complexity Leads to Costly Mistakes Health Insurance Complexity Leads to Costly Mistakes

While insurance exchanges were designed to benefit consumers by offering more plan choices, for many people, selecting a health plan is a source of confusion and stress. CMU behavioral economists Saurabh Bhargava and George Loewenstein discuss the implications in JAMA.

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