We know that family and parents have many questions about the university resources available to support their student. While we encourage our students to develop independence and the life skills necessary to successfully navigate their personal affairs on campus, we also know that family members are important partners to help connect students to key resources. The resources on this page are gathered into sections that family members tell us are most important to them.
If you can’t find information about an important question, please don’t hesitate to email or call the Office of Parent and Family Engagement at 412-268-2142.
The resources compiled here are focused on the needs of undergraduate students and their families. For additional information specific to the following groups, please visit these webpages:
Academic advisors are a primary source of support for students. In addition to academic questions, students can utilize their advisor to develop educational plans, evaluate progress towards goals and cultivate problem solving and decision making skills. There are many behaviors that students will have to cultivate during the college years in order to achieve academic success on campus. Academic Development outlines suggested behaviors for academic success on campus through “Fast Facts” on each subject.
Start Strong (pdf)
Attend class, use the course syllabus as a guide, organize a note taking strategy and meet the professor.
A Lot To Do (pdf)
Time management, avoiding procrastination, managing stress and finding balance.
Absorbing It All (pdf)
Understanding course material, study skills and study groups and test taking strategies.
More to Consider (pdf)
Getting Help (pdf)
Seeking help early, peer tutoring, supplemental instruction and support available from Academic Development.
Health and Wellness Resources
There are a wide variety of people, services and opportunities that are designed to help students be well and thrive inside and outside the classroom. Students need to attend to their physical wellbeing and fitness, mental health and stress management and balance their social and career interests. Successful students know that when their health and wellness gets out of balance, that it’s a sign of strength to ask for help.
Family members are key partners in educating students about smart financial choices and alerting students to scholarships and funding resources. Students can set up a My Plaid Student account for family members to give access to the student’s invoice, account activity and to make payments to the account.
The safety and wellbeing of every individual in the Carnegie Mellon University community is a top priority for the university. While the university takes regular measures to ensure campus safety, we also want to educate students on the precautions they can take to minimize their risk. For any emergency, call University Police at 412-268-2323.
Student Affairs Resources
The Division of Student Affairs is comprised of more than a dozen departments that offer services, resources and programs designed to support student learning and success. Student Affairs staff also coordinate a holistic approach to support for students in need and is an important point of contact for families concerned about their Carnegie Mellon student.