Student Support & Resources
Student Affairs supports your social, physical, mental and spiritual well-being so you can thrive.
At Carnegie Mellon, individual and collective well-being is rooted in healthy connections, both to people and to campus resources. Explore here some of the resources that are available to all undergraduate and graduate students.
Ways We Can Help
The most successful students are often ones who identify and utilize their support resources early and often.
Immediate Life Safety Issues
Call CMU’s University Police department 24/7 to request emergency response for any safety concern, including Emergency Medical Services (EMS).
University Health Services (UHS)
UHS provides medical care and referrals for all CMU students, including general health issues, comprehensive care management, nutrition/diet/eating disorder services and alcohol and drug assessment. On-call consultation is available after hours.
Accommodations for a Student with a Disability
Office of Disability Resources
Resources and accommodations for students with needs as defined by the Americans with Disabilities Act and Section 504 of the Rehabilitation Act of 1973.
Psychological and Emotional Resources
Counseling and Psychological Services (CAPS)
CAPS offers same-day appointments for urgent situations and 24/7 on-call service for after-hours needs. Therapists are also available to consult with any member of the university community regarding student mental health concerns.
Office of International Education (OIE)
Students with immigration concerns should consult with their assigned OIE advisor.
Religious and Spiritual Resources
Religious and Spiritual Life Initiatives
CMU supports all students along the spectrum of religious and spiritual practice and exploration through events, resources, connections, wellness and promoting religious literacy.
Identity Related Support and Bias Concerns
Center for Student Diversity and Inclusion
Expert staff, resources and programs for students who align with historically underrepresented or marginalized identities such as women, LGBTQ+, transgender and gender non-binary, racially and ethnically underrepresented, and those who are first in their families to attend college.
Office of Title IX Initiatives (TIX)
TIX offers professional staff trained to provide support, information, resources, and referrals to all community members impacted by sexual misconduct, domestic violence and stalking.
This website provides information about how to report hazing, CMU's policy and Pennsylvania state laws against hazing, hazing prevention and education resources, and past CMU hazing reports.
Academic Integrity Issues
Office of Community Standards and Integrity (OCSI)
Reports of violations of the university’s academic integrity policy should be made to OCSI. Staff are available to consult regarding the university’s policies and procedures.
The CMU Pantry
The CMU Pantry is a resource for undergraduate and graduate students to help combat food insecurity on campus.
One free 20-minute initial legal consultation with an attorney is available to all CMU students.
Facilities and Campus Services
Facilities Management and Campus Services (FMCS)
FMCS's phone line is answered 24 hours a day. Call for maintenance and custodial services, access control, event support, as well as after-hours support for parking and transportation, Tartan Ink copying and printing, postal services, and the university stores.
People Who Can Help
Associate Deans, Academic Advisors & Program Coordinators
Contact information for these individuals is listed in each student's SIO (under the Resources tab).
Academic advisors, college associate deans, and graduate student program coordinators are committed to helping students achieve their full potential. If a student is struggling, advisors, program coordinators and associate deans can help students navigate academic impacts and connect with relevant resources.
College liaisons are experienced Student Affairs staff who work in partnership with students, housefellows, advisors, faculty, and associate deans in each college to assure support for students regarding their overall Carnegie Mellon experience. The college liaisons serve as the primary Student Affairs advocate for graduate students and undergraduate students living off campus.
For undergraduate students living in university housing, the housefellow serves as the primary Student Affairs advocate for their residents. Housefellows are well-connected with campus resources and are committed to the ongoing care and well-being of our students. Housefellows can engage campus resources and assist students with personal or academic difficulty in any form.
Student Support Resources
The Student Support Resources team offers an additional level of support and expertise for students who are navigating any of a wide range of life events. Student Support Resources staff members work in partnership with campus and community resources to provide coordination of care and support appropriate to each student’s situation.
DC (Dietrich College)
Julie Schultz (412-268-2142)
Holly Hippensteel (412-268-2075)
MCS (Mellon College of Science)
John Hannon (412-268-2139)
Print and Online Publication Resources
CMU’s alcohol and drug policies, as well as information about the physical and psychological effects of alcohol and drug abuse.
A guide of resources for faculty and staff to help students who may need assistance, guidance or help.