Students who live on campus can ship items directly to their SMC mailbox using the appropriate address format. If you cannot pick up a package during business hours, you may request your package be moved to our parcel pickup lockers. Please note that we are unable to participate in student academic projects at this time.                       

Please make sure to use the SMC address on the student's SIO.

We are open Monday - Friday 9:00am to 5:00pm.

August 24th to August 28th the Pacakge Pick-up window will be open from 9:00am to 6:00pm.

Student move-in August 22nd we will be open from 9:00am to 3:00pm. 

Get help sending mail to and from Carnegie Mellon University. Postal Services is CMU's full-service United States Postal Service (USPS) mailing and shipping facility.

Learn more about our incoming and outgoing mail services and policies. We also offer additional services, such as money orders, stamps and mailing supplies.