Carnegie Mellon University
In order to maintain the safest environment possible for patient care, all services are being delivered by appointment only. Please call us at 412-268-2157 to discuss your needs.

About Us

We care deeply about your health and well-being, which includes access to care and your rights as a patient. UHS supports a campus culture of health and well-being that provides an open climate of care for all and fosters student success.

Accreditation Association for Ambulatory Services, IncUniversity Health Services is proud to be accredited by the Accreditation Association for Ambulatory Health Care and is also an institutional member of the American College Health Association

Hours of Operation

Fall & Spring Semester Hours

  • Monday, Tuesday, Wednesday: 8:30am-12pm and 12:45-7pm
  • Thursday: 10am-12pm and 12:45-7pm
  • Friday: 8:30am-12pm and 12:45-5pm
  • Saturday: 10am-2pm
  • Sunday: Closed

 

Summer Session & Break Hours

  • Monday, Tuesday, Wednesday, Friday: 8:30am-12pm and 12:45-5pm
  • Thursday: 10am-12pm and 12:45-5pm
  • Saturday and Sunday: Closed

After-Hours & Emergency Care

  • For medical advice when UHS is closed, call us at 412-268-2157 to connect with our after-hours line. UHS maintains regular communication with our after-hours medical advice team to support students who need care when UHS is closed.

Excuse Note Policy

We often receive requests from faculty or students for “excuse notes” if a student has missed class or academic work.

UHS does not supply this type of documentation. To protect confidentiality, ensure equitable treatment, and protect faculty from adjudicating health needs, the Provost and the Office of General Counsel recommend that faculty/instructors not ask for health documentation to be provided directly to them.

Unless you have received documented approval of flexibility on attendance from Disability Resources, the following applies: faculty members/instructors should work in partnership with Student Support Resources (SSR). When appropriate, your SSR representative will work with UHS, Counseling and Psychological Services, and Disability Resources to request and interpret health documentation and relay pertinent information about classroom attendance back to the faculty member. 

Ways to Contact Us

General Clinic Questions

412-268-2157 (option 2)
Email

Health Insurance Questions

412-268-2157 (option 3)
Email

UHS walk-in hours for insurance questions:
  • Tuesdays: 9-11am
  • Thursdays: 1:30-4:30pm

Immunization Requirement Questions

412-268-2157 (option 2)
Email

Health Promotion Questions

412-268-1390
Email

LGBTQIA+ Health Questions

Email Noah Riley

HealthConnect

All students may use HealthConnect to schedule certain types of appointments at UHS, view test results, upload records, or communicate with providers. Email UHS for problems connecting to HealthConnect.

Health Connect
Do not use standard email for questions that include any personal health information, as email is not secure. If your questions include any personal health information, and you cannot use HealthConnect, please call or email us a phone number that can be used to reach you. 

Privacy

Your privacy and right to confidentially access our services is our priority.

We are not permitted by law to disclose any medical information to anyone, including a parent or guardian, without the consent of the student unless the student is mentally incapacitated or threatens to harm themselves or someone else. Please see our Statement of Privacy Practices for our full policy.