Carnegie Mellon University
In order to maintain the safest environment possible for patient care, all services are being delivered by appointment only. Please call us at 412-268-2157 to discuss your needs.

About University Health Services

We care deeply about your health and well-being, which includes access to care and your rights as a patient. UHS supports a campus culture of health and well-being that provides an open climate of care for all and fosters student success.

Accreditation Association for Ambulatory Services, IncUniversity Health Services is proud to be accredited by the Accreditation Association for Ambulatory Health Care and is also an institutional member of the American College Health Association

University Health Services

Fall & Spring Semester Hours:

Monday, Tuesday, Wednesday: 8:30am-12pm and 12:45-7pm
Thursday: 10am-12pm and 12:45-7pm
Friday: 8:30am-12pm and 12:45-5pm
Saturday: 11am-3pm
Sunday: Closed

Summer Session & Break Hours:

Monday, Tuesday, Wednesday, Friday: 8:30am-12pm and 12:45-5pm
Thursday: 10am-12pm and 12:45-5pm
Saturday and Sunday: Closed

Excuse Note Policy

We often receive requests from faculty or students for “excuse notes” if a student has missed class or academic work.

UHS does not supply this type of documentation. To protect confidentiality, ensure equitable treatment, and protect faculty from adjudicating health needs, the Provost and the Office of General Counsel recommend that faculty/instructors not ask for health documentation to be provided directly to them.

Unless you have received documented approval of flexibility on attendance from Disability Resources, the following applies: faculty members/instructors should work in partnership with Student Support Resources. When appropriate, your SSR representative will work with UHS, Counseling and Psychological Services, and Disability Resources to request and interpret health documentation and relay pertinent information about classroom attendance back to the faculty member. 

For accommodations for prolonged health needs, students should work directly with our Comprehensive Care Manager.

After-Hours & Emergency Care

  • For medical advice when UHS is closed, call us at 412-268-2157 to connect with our after-hours line
UHS maintains regular communication with our after-hours medical advice team to support students who need care when UHS is closed

Ways to Contact Us

General Clinic Questions

412-268-2157 (option 2)

Health Insurance Questions

412-268-2157 (option 3)
common insurance questions

UHS walk-in hours for insurance questions are available:
  • Tuesdays 9 - 11am
  • Thursdays 10:30 - 11:45am

Immunization Requirement Questions

412-268-2157 (option 2)

Health Promotion Questions


LGBTQIA+ Health Questions

Email Noah Riley


All students may use HealthConnect to schedule certain types of appointments at UHS, view test results, upload records, or communicate with providers.  For problems connecting to HealthConnect, email us.
Do not use standard email for questions that include any personal health information, as email is not secure. If your questions include any personal health information, and you cannot use HealthConnect, please call or email us a phone number that can be used to reach you. 

We protect your privacy.

Your privacy and right to confidentially access our services is our priority.

We are not permitted by law to disclose any medical information to anyone, including a parent or guardian, without the consent of the student unless the student is mentally incapacitated or threatens to harm themselves or someone else. Please see our Statement of Privacy Practices for our full policy.