Carnegie Mellon University

Office of Residential Education

Mandy Best

Mandy Best

Coordinator of Residential Education & Housefellow

Email
412-268-2142

In addition to her role as housefellow in the Office of Residential Education, Mandy spearheads spirituality and interfaith initiatives for the campus community, including advising INSPIRE (Interfaith and Spirituality Embassy), a student group focused on advancing interfaith cooperation and spiritual well-being on campus. Mandy can often be found at Tazza D’Oro talking with a student over coffee (medium latte, specifically). In her free time, Mandy enjoys making quilts and spending time outdoors with her husband, Ty, their son, Jack, and their dog, Murray. 
Lenny S. Chan

Lenny S. Chan

Director of the Office of Community Standards and Integrity & Housefellow

Email
412-268-2142

A member of Carnegie Mellon since 2005, Lenny has been a housefellow for many house communities throughout his tenure in Greek Life, the Office of Community Standards and Integrity, and Residential Education. Lenny is currently the housefellow for Shady Oak, Clyde House, Neville, and the Highlands and a College Liaison for the College of Engineering. In his spare time, Lenny enjoys reading nonfiction, watching Ted Talks, and sampling all that Pittsburgh has to offer. A native of western PA, Lenny lives in the South Hills with his wife Jennifer and their rescue dog Finn.
David Chickering

David Chickering

Interim Director of Residential Education & Housefellow

Email
412-268-9510

With 15 plus years of experience in residential education and part of the CMU community since 2005, David serves as the college liaison for the Schools of Music and Art and CFA transitional. His favorite part of his job is hearing residents’ stories and supporting them through their CMU journey. With a background in creative writing and theatre and a Master’s degree in higher education administration, he infuses his work with humor, humanity, and humility. In his free time, he enjoys cooking, riding and repairing vintage scooters, listening to baseball games, and sharing all that happens at CMU with his wife, two kids, and dog. 

Jae Cho-Zollinger

Jae Cho-Zollinger

Administrative Assistant for Student Life Suite

Email
412-268-2142

Jae is the first person you see when you walk into the Student Life offices. A member of the CMU community since 2009, Jae has discovered her passion for serving students and happily joined the Residential Education family after working as an administrative assistant in the Department of Chemistry and the School of Computer Science. When she is not at work managing the front desk operations or studying towards her Masters in Social Work degree at Pitt, Jae enjoys spending quality time with her husband and her daughter, Penny. 

Grace Choi

Grace Choi

Assistant to Community Standards & Integrity

Email
412-268-2140

Grace is serving as the assistant to the Community Standards & Integrity office for the past two year. She currently supports both the academic integrity and community standards side of things within the university. Originally born in San Francisco, she grew up in Pittsburgh and now considers the city to be her home. In her free time, she is usually chasing her toddler Teddy and is excitedly preparing for her second shortly.  She is also involved within her church serving as a deacon.

Hillary George

Hillary George

Coordinator of Community Standards & Integrity & Housefellow

Email
412-268-2140

As a Coordinator of Community Standards and Integrity, Hillary focuses on academic integrity case management and manages the board member recruitment and training process. She recently earned her Masters degree in Higher Education Administration from Syracuse University, where she worked in Residence life. Hillary is also the Housefellow for West Wing and looks forward to actively engaging in the upper-class community and serving as a support system for these students. Hillary calls Salem, Massachusetts home, enjoys all things Halloween, and loves spending time with her dog Roxie.

John Hannon

John Hannon

Associate Vice President of Student Affairs for Community Life

Email
412-268-2139

John joined Carnegie Mellon in 1994. He provides leadership to the departments in the Division of Student Affairs that are focused on creating safe, supportive and engaging living environments on campus, including Housing Services, Residential Education, Parent and Family Programs & First Year Orientation, Conference and Events Services, and Pre-College Summer Studies. Additionally, he provides direction for the division’s role in campus incident management and emergency response, while also serving as the university’s ombudsperson for town-gown relations with campus neighbors. A native of Western New York, John possesses a bachelor’s degree in Mathematics from Colgate University and a master’s degree in Counselor Education from the Pennsylvania State University.  

Kristine Kengor

Kristine Kengor

Coordinator of Residential Education & Housefellow

Email
412-268-2142

Kristine Kengor is currently the Housefellow for Stever House, a Leed-certified first-year residence hall located on Morewood Avenue. Kristine also coordinates Community Advisor (CA) selection and training initiatives for the Office of Residential Education.  Kristine is passionate about community service and civic engagement and is always looking for ways to incorporate this into her work with residence hall communities. You can often see Kristine at the Paws to Relax events in the Mindfullness room with her retired racing greyhound, Copper, who is a certified therapy dog through Animal Friends. 

Jesse Koch

Jesse Koch

Associate Director of Greek Life & Housefellow

Email
412-268-8704

Utilizing his skills in organizational operations, program planning, and leadership development, Jesse helps the individuals and organizations within the CMU Greek community thrive and succeed. As the primary liaison for the Greek Housing experience, Jesse advocates for a positive living-learning experience for all residents. When he’s not working, you can find him walking his dogs, walking dogs at the Humane Animal Rescue, asking strangers to pet their dogs, or dreaming about creating a dog sanctuary.

Bryan Koval

Bryan Koval

Director of Student Support Resources & Housefellow

Email
412-268-2142

Bryan has been working with residential students at Carnegie Mellon since 2010. Part of the Office of the Dean of Students, he leads a team that is focused on student support services within the Division of Student Affairs. He is the proud housefellow for Morewood Gardens, CMU's largest residential community. Bryan completed his undergraduate studies and his master’s in higher education from Penn State University, and his doctorate in higher education administration from George Washington University. Out of the office, he is likely training for a half-marathon, listening to podcasts, or walking his Samoyed with his spouse, Laura.

Kumail Lassi

Kumail Lassi

Coordinator for Residential Education & Housefellow

Email
412-268-3635

As the Housefellow for Donner House, Kumail loves to help students grow and become the best versions of themselves. In addition to his role as Housefellow, Kumail serves as the Coordinator for Residential Education, guiding the development and implrementation of the Residential Curriculum. Kumail is also the staff advisor to Student Dormitory Council (SDC). When not at work, Kumail enjoys traveling, reading and playing games with friends.
Photo of Rachel McCarren

Rachel McCarren

Administrative Assistant

Email
412-268-1015

Rachel earned her MFA in poetry from Carlow University in December of 2018. During her time at Carlow, she participated in summer residencies at Trinity College Dublin in Ireland. As an Administrative Assistant, Rachel enjoys connecting with and supporting students. She strives to ensure that all students are equally represented and have access to the resources they need to succeed. In her free time, she can be found workshopping poems with other writers at various coffee shops, networking with artists and musicians in the city, attending concerts, exploring stone-age ruins in Ireland with her partner Chris, and spending time with her pomsky Freyja at the dog park.

Michaela Page

Michaela Page

Coordinator of Residential Education & Housefellow

Email
412-268-1478

Michaela has been working in residential life for nearly a decade, first in New England and now at CMU as a housefellow. She has focused on living and learning experiences and sophomore programming, and currently holds an auxiliary role in the SLICE office with Civic Engagement, overseeing Alternative Break programs. Michaela loves seeing students develop over time and is constantly inspired by her students. When not “housefellowing,” Michaela enjoys running, traveling, and hanging out with her lively family.

Thomas Rainey

Thomas Rainey

Coordinator of Residential Education & Housefellow

Email
412-268-9510

Thomas is the housefellow for Mudge House and a coordinator in the Office of Residential Education. As a housefellow, he is charged with building meaningful and dynamic relationships with all of the residents in Mudge House. Part of the CMU community since 2008, Thomas thoroughly enjoys the opportunity that CMU provides to engage with such passionate and talented students.
Josh Schaldenbrand

Josh Schaldenbrand

Coordinator of Residential Education & Housefellow

Email
412-268-2142

A native Pittsburgher, Josh is the housefellow for Hamerschlag and Scobell. His passion for the residential experience at Carnegie Mellon can be seen in his work with the HamSco staff and programmatic initiatives that encourage residents to explore the city. Josh also works in the Office of Residential Educaton where he coordinates Resident Assistant Selection and Training initiatives. Much of his free time is spent as a doctoral student at the University of Pittsburgh.
M. Shernell Smith

M. Shernell Smith

Associate Director for the Center for Student Diversity and Inclusion & Housefellow

Email
412-268-4955

Everyone has a story and Shernell is committed to ensuring that - at Carnegie Mellon - we are fostering environments for authentic and meaningful exchange. She believes that diversity is meaningful exchange and meaningful exchanges can inspire and empower action toward social change. In moments of quiet mindfulness, you will either find Shernell trying to physically plant something in the local community garden, planting seeds of change and activism in the local community through her various non-profit board affiliations, or planning her next travel adventure.

Gwendolyn Stevens

Gwendolyn Stevens

Coordinator of First-Year Programs & Housefellow

Email

Guided by the Latin phrase cura personalis, care for the entire person, Gwendolyn’s philosophy is to ensure everyone feels heard, seen, and valued. She is committed to cultivating vibrant living and learning experiences reflective on the diversity and uniqueness of every CMU student. She seeks to create communities that are enriching and inclusive for all. Outside of work, Gwendolyn enjoys binge watching Netflix, boxing, and playing with her dog, MiMi.

Sam Waltemeyer

Sam Waltemeyer

Assistant Director of SLICE & Housefellow

Email
412-268-6635

Sam advises the Interfraternity Council, Multicultural Council and a smattering of fraternity and sorority chapters. He also helps provide leadership opportunities and risk management education within the office of Student Leadership, Involvement and Civic Engagment. Sam can often be found hiking, thrift store hunting and listening to podcasts in his spare time.
photo of Sierra Williams

Sierra Williams

Assistant Housefellow for Morewood Gardens

Email
412-268-1153

As the Graduate Coordinator for Housing Services and Residential Education, Sierra will be an assistant housefellow for Morewood Gardens. She completed her undergraduate studies in psychology at University of California, Merced and is currently working on her master's in student affairs in higher education at Indiana University of Pennsylvania. When she's not working, Sierra can be found playing guitar or watching TV.