Facility Services Technician
Carl began his career at Carnegie Mellon University in 1979. Within the department of Student Affairs, Carl assists with maintaining dining and housing facilities, as well as the housing warehouse.
Financial Manager for Housing Services
With Housing Services since 2003, Dawn has had roles in nearly every area within the department. Currently as finance manager, Dawn ensures that Housing Services is a good steward of revenue received from each resident and that financial information is presented to leaders in a way that allows them to make sound decisions for housing's future and daily operations. In her spare time, she enjoys long walks with her fur babies.
Executive Director of Housing Services & Space Planning
With more than 17 years of higher education experience in housing, Tom provides leadership for CMU's housing team and oversees all operational aspects from facilities maintenance and improvements to fiscal and capital planning. When he’s not working, you'll find this dedicated dad supporting his three children at football, cheerleading, wresting, soccer, gymnastics, and golf.
Associate Director of Housing Services
Assistant Director of Facilities
Andrew supervises the FMS labor staff and coordinates daily maintenance in all residence halls and campus housing. Responsible for Greek buildings on campus, he also works closely with students and SLICE staff to ensure an exceptional living experience. Over the summer, he supervises student staff to help CES prepare housing for camp and conference guests. Outside of CMU, Andrew enjoys spending time with his daughters as well as moonlighting as a disc jockey.
Josh helps to oversee all aspects of the on-campus housing assignment processes, including room selection, the first-year application process, room changes, and Greek housing. He is energized by students and believes that finding a safe, comfortable place to live is essential to the college experience. Josh loves Da’ Burgh and is known from time to time to put French fries on his salad.
Assistant Director of Housing Operations
Jamie oversees the housing's lock and access system as well as manages the move-in/move-out and break housing processes. As part of the housing operations team, she works to ensure an excellent customer service experience at the Residence on Fifth front desk and Housing Service phone line. Jamie thrives on problem-solving and puzzles, but also enjoys traveling, scuba diving, reading, crafting, and adding to her ever growing list of hobbies.
Sarah E. Marshalek
Project Administrator & Executive Assistant to the Associate VP for Community Life
Sarah supports the associate vice president for Community Life and many Student Affairs staff. From scheduling to catering to purchasing to proof-reading, she is a true "jack-of-all-trades." Prior to CMU, she worked in event planning at fun places like the Pittsburgh Zoo and PPG Aquarium. When not at CMU, Sarah can be found attending concerts or working hard at her other jobs, after which she usually crashes on the couch with her fiancé, cat, and dog.
Director of Facilities
With more than 18 years of facility experience at CMU, Louis manages daily maintenance and collaborates with other departments to create the most inclusive lived experience for student residents. He served for five years in the United States Navy and has three children and many grandchildren. Outside of CMU, he enjoys showing and racing cars, playing his bass guitar, and volunteering with a local youth group that helps underrepresented minorities continue their education.
Offering nearly a decade of experience in university housing, James joined the CMU housing team after several years with the University of Pittsburgh in customer service and assignments roles. He currently manages the Morewood Corridor, consisting of four buildings that total more than 300,000 square feet. He excels at project management and planning, especially when either relates to sustainability or green practices. At any given moment, you can bet he’s spending time with his amazing wife, working on a house, or tinkering with a side project.
Housing Operations Coordinator
A member of housing operations, Sarah oversees summer housing, desk services, student employees, and sustainability initiatives. As part of the CMU community, Sarah enjoys volunteering across campus with her DOSA colleagues. When not sporting her Tartan pride around campus, she can be found spending time with her German Shepherd and Miniature Dachshund dogs, binge watching Netflix with her husband, or completing never-ending house projects.
Part of Carnegie Mellon since 2002, Dave's first position with Housing Services was warehouse facility coordinator. Now, he is facility coordinator for the Oakland community for CMU owned and leased buildings and for the private residences of CMU vice presidents, deans, faculty, directors, and housefellows. Outside of work, Dave and his wife Gerrie are heavily involved with their two daughters' basketball teams as coaches and book and clock keepers.
Front Reception Coordinator
A member of CMU housing since 2016, Saquaya is the front desk coordinator and provides daily support to both students and staff regarding access needs. She loves interacting with individuals on a day-to-day basis and always hopes to make someone’s day better through great customer service. Saquaya studied at Penn State University and traveling is her passion. Pinterest is her best friend when it comes to creative ideas.
Director of Facilities
Part of CMU for more than 30 years and Housing Services since 2004, Clif serves as the facility coordinator for the part of campus known as The Hill. Clif provides students with a clean, safe, and secure living environment. In his spare time, he enjoys watching sports and attending the sporting events of his children and grandkids. Clif also enjoys listening to music and hanging out with friends.
Housing Operations Assistant
Nikki joined Housing Operations in August 2018 and assists with access, Workday, the Morewood Makerspace and staffing the front desk. As a generalist, she enjoys providing quality customer service and connecting patrons to a variety of campus resources. Nikki is a long distance runner, avid backpacker, voracious writer of speculative fiction, and most definitely a cat person. When she isn’t outside, Nikki can be found in one of Pittsburgh’s many independent bookstores or coffee shops. She lived in Colorado before it was cool.
Senior Administrative Coordinator & Office Manager, Housing Services
Graduate Coordinator for Housing Services
As the Graduate Coordinator for Housing Services and Residential Education, Sierra supervises Housing's Desk Services staff and coordinates day-to-day desk operations including lockout assistance and equipment rental. She completed her undergraduate studies in psychology at University of California, Merced and is currently working on her master's in student affairs in higher education at Indiana University of Pennsylvania. When she's not working, Sierra can be found playing guitar or watching TV.