Carnegie Mellon University

Carnegie Mellon Computing

Computing Services Help Center

Computing Services consultants are available to help you set your Andrew account password, and resolve other IT issues. 

Call: 412-268-4357 (HELP) (4357) (7 am - 7 pm)
Email: it-help@cmu.edu 


Andrew Account

Your Andrew account is your gateway to the computing environment at Carnegie Mellon. Your account gives you access to email, software downloads, file storage, and other resources. Keep your login information handy – you will use it often.

If you have lost your Andrew ID, you can look it up on the CMU directory.

If you have lost your password, please contact Computing Services at the contact information above.


Email

Official Carnegie Mellon email is sent to your Andrew email address. Use your Andrew userID and password to access your email. Please check your CMU email at least once a day.

Additional resources to support your remote learning experience can be found at the Get Started Page for Summer Program Students.