Carnegie Mellon University

The health, safety, and well-being of our graduate students is the foundation of student life. Success in professional activities, academics and research, as well as personal activities comes from this foundation.

A new university-wide initiative to standardize financial support for doctoral student health care insurance premiums was adopted in the fall of 2020. The health and wellness of our students are priorities and key areas identified in Carnegie Mellon's Strategic Plan 2025, the Graduate Student Assembly's Strategic Plan and through the Task Force on the Student Experience. For more information, please visit our section below on Standardized Support for Doctoral Student Health Care Insurance Premiums.

Emergency Resources

University Police
provides on-campus emergency response. In an emergency call 412-268-2323.
Emergency Medical Services
is an all-volunteer student-run quick response service. Calling 412-268-2323 dispatches University Campus Police and Emergency Medical Service, who are able to arrive on scene within minutes. Their website describes when to call.
Crisis Support
is run by Counseling and Psychological Services (CaPS) provides urgent crisis intervention and emergency consultation to the CMU community. For emergency crisis support 24/7, call 412-268-2922.

Safety Resources

University Police 
provides 24-hour on-campus emergency response and patrol as well as crime prevention and registration of valuables. In an emergency call 412-268-2323.
CMU-Alert Emergency Notification
service sends voice and/or text messages to registered phones in the event of a campus emergency. All members of the Carnegie Mellon community are encouraged to register for the CMU-Alert Emergency Notification service.
Environmental Health & Safety (EHS)
provides a broad range of services to the university to promote the protection of its community. This includes training for Biological, Chemical, and Radiation safety as well as managing the environmental waste and recycling programs for our campus.
The Shuttle and Escort Service
offers transportation options for students, faculty, and staff members.  The Shuttle Service operates on a fixed route with specific stops throughout the area. The Escort Service operates in the evening/overnight and provides transportation from campus to your neighborhood. There are also Shuttles that service the Pittsburgh Technology Center (PTC) and Bakery Square.
Resources for Sexual Misconduct and Relationship Violence:
Office of Title IX Initiatives (TIX)
offers professional staff trained to provide support, information, resources, and referrals to all community members impacted by sexual misconduct, dating and domestic violence, and stalking.

Health and Well-Being Resources

Student Health Services
provides the same range of services that you would find in any doctor’s office. All enrolled students, pre-college students and visiting scholars may use their services.  Services include an array of wellness opportunities including nutritional education, alcohola/other drug assessment and referral, smoking cessation programs, peer health education, stress management consultation and massage.  If you are a full-time student, please review Carnegie Mellon's Student Health Insurance Policy for information.
Health Insurance

Full-time Student Health Insurance Family and Domestic Partner Health Insurance
Counseling and Psychological Services
addresses the mental health needs of the CMU community through a variety of services, including individual therapy, referrals, psychiatric medication management, and crisis support. All counseling center services are provided at no cost.
CARE@WORK
HR Service Center 
412-268-4600
online family care resource to help with a variety of need
  • The Concierge Service- get personalized assistance on various dependent care related topics, including child care and elder care. 
  • Care@work– access a free premium membership to Care.com to help find nannies, form learning pods, find elder care, find help with housekeeping, and even access 30 emergency back-up care days. 
  • CareLink– online marketplace to both post jobs and look for jobs. Parents can find a babysitter/nanny, join learning pods, or connect with virtual tutors.  
  • Family and Child Care Resources – information, unique educational content, and resources for dependent care related topics
  • HR Family Care  mailing list - stay informed about programs and resources. 
Campus Wellness
we believe our individual and collective well-being is rooted in healthy connections, to each other and to campus resources. There are a wide variety of resources, opportunities, and people that want to help you thrive inside and outside of the classroom.
CMU Collegiate Recovery Community
Carnegie Mellon University (CMU) Collegiate Recovery Program (CRC) strives to connect, support, and engage students (and allies) in or seeking recovery from alcohol and other drugs.
For more information about weekly support meetings, social events, projects or related programs email or call 412-268-7888.
Maternity Accommodation Protocol
Female students seeking any of the Maternity Accommodations described here must register with the Office of the Dean of Student Affairs by contacting the office for an appointment by calling 412-268-2075.
Athletic Facilities 
at CMU include CUC Fitness Center, Wiegand gym, Skibo gym, Tepper Fitness center, sport courts, lap and dive pools, weight rooms, cardio rooms, tennis courts, and Gesling Staduim track.
IMPORTANT INFORMATION FOR DOCTORAL STUDENTS

Over the past several years, CMU’s leadership, the academic units and the Graduate Student Assembly (GSA) have collaborated through a genuine partnership to establish more uniform practices and minimum standards intended to enhance the experience of our doctoral students. The first phase of this effort was implemented two years ago when we established consistent, minimum health care coverage representing 50% of individual premium costs paid by the university for all eligible doctoral students.

Following the success of the first phase, these groups have continued to work together to study a set of strategic priorities, develop a holistic view and prioritize possible doctoral support elements, which culminated in the spring of 2022 in a proposal for the next phase. At its March 1 meeting, the university Deans’ Council voted in favor of the proposal to implement phase two of a holistic support model. The GSA Executive Committee also affirmed support at its Provost Graduate Advisory Board meeting following an update by Vice Provost for Education Amy Burkert at the March GSA general body meeting.

The key changes that will be offered to all qualifying doctoral students beginning this fall are:

  • Increasing university support to 100% of individual premium cost for coverage through the Student Healthcare Insurance Program (SHIP);
  • Establishing a university-wide minimum monthly stipend of $2,250/month for qualifying, stipend-supported, doctoral students during the period of their enrollment based on the individual program structure and policies; and
  • Setting guidelines for annual time-away-from-program of seven days for nine-month programs and 10 days for 12-month programs, in addition to official university holidays, to encourage student well-being and balance.

Qualifying doctoral students are defined as having full-time enrollment in a CMU doctoral program, are making satisfactory progress toward their degree in line with program policy, and are stipend-supported and not receiving full external support from another source.

While maintaining their autonomy and addressing the specific needs and contexts of both students and departments, individual graduate programs will apply these new minimum levels of support to their existing doctoral support packages for the fall semester.

 Student Health Insurance Requirement

  • The Fall Open Enrollment period is earlier than in past years: June 1 - July 15, 2022*.

An earlier Open Enrollment period will allow most students to complete their health insurance requirement before classes and insurance coverage begin and before semester invoices are sent.

*International students arriving into the U.S. after July 15 will be permitted to enroll in or waive the CMU Student Health Insurance Plan until Monday, August 29, 2022. 

  • Waiver application requirements are fewer.  

Students with medical insurance that meets university requirements will still need to complete an online waiver application, but will only need to provide one piece of documentation: proof of active coverage

  • The Health Insurance Portal in SIO has been updated for easier navigation and a better user experience.

During Open Enrollment, new full-time students (and some part-time, degree-seeking students, depending on program requirements) must either enroll in medical CMU Student Health Insurance Plan (SHIP) or apply to waive it, if they have insurance that meets university requirements. All students who require health insurance will receive this information via email over the next several weeks.

The 2022-2023 CMU SHIP rates are now available; plan documents will be available soon. CMU SHIP coverage is effective August 1, 2022 – July 31, 2023. 

(CMU employees enrolled in a degree-seeking program and taking coursework will see a health insurance charge on their SIO account, but are not eligible to enroll in CMU SHIP and are not required to submit a waiver application. The insurance charge will be removed from their SIO once Human Resources processes tuition remission).

To fulfill the CMU student health insurance requirement, students need to:

  •   Log into SIO, select Campus Life, and select Health Insurance.
  •   Click the Highmark link.
  •   Select the option to either enroll in CMU SHIP or apply for a waiver and submit required information and documentation.

New Student Immunization Requirements: Before August 1, 2022

New Pittsburgh campus students* need to provide documentation for required immunizations/vaccines.

To fulfill the immunization requirement, students need to:

  •       Log into HealthConnect.
  •       Select Medical Clearances in the left menu.
  •       Review and submit all required health information. 

*Please note that the COVID vaccine requirement applies to all students in U.S.-based programs and in approved study abroad programs overseas.

More information can be found on the University Health Services website.  Insurance questions can be directed to shinsure@andrew.cmu.edu and immunization questions can be directed to health@andrew.cmu.edu. Students may also find our Insurance Frequently Asked Questions helpful.

 Frequently Asked Questions (FAQ's)

University Health Services Insurance Plans