Welcome to CMU-Alert
Welcome to CMU-Alert, Carnegie Mellon’s emergency notification service. In the event of an emergency, the system will send text, voice and email messages to members of the CMU community. Messages are posted to Facebook and Twitter for parents, alumni and community members. Messages and updates also are posted on this website.
All students are automatically registered for CMU-Alert using the contact information that has been entered into Student Information Online, so please make sure your information is up-to-date. Faculty and staff receive CMU-Alert messages to their contact information listed in Workday.
Also, please download the Rave Guardian Mobile App, a virtual buddy system that turns your smartphone into a safety device. To learn more about the app and how to download it, go to https://www.cmu.edu/erm/guardian.html.
Questions? Send email to cmu-alert@andrew.cmu.edu.
CMUSafe Video Series
The well-being of every individual in the Carnegie Mellon University family is a top priority for the university. CMU offers a variety of health and safety services — from departments such as University Health Services to Environmental Health & Safety to a dedicated University Police unit.
The mission of CMUSafe is to empower the CMU community to say something if we see something.
Helpful Info
AED Locations and Emergency Communication Devices Map
Active Shooter Training
The Carnegie Mellon University Police Department has published a training video on its website that explains what to do in the event of an active shooter on campus. A pocket guide, poster and pamphlet with instructions on how to respond also are available on the site.
If your workgroup, class or organization is interested in an active shooter presentation, contact Chief Aaron Lauth at alauth@andrew.cmu.edu..
What is CMU-Alert?
CMU-Alert is Carnegie Mellon's emergency notification system used to communicate important information during an emergency. The system uses multiple methods of communication to ensure the campus and community is notified during an emergency situation.
Please visit the Enterprise Risk Management website for a comprehensive description of CMU-Alert, as well as helpful resources and a Frequently Asked Questions section. If you have any other questions, you can email cmu-alert@andrew.cmu.edu directly.
- The system will send text and/or voice messages, and email to the CMU community.
- Messages are posted to Facebook and Twitter for parents, alumni and community.
- Emergency help stations on campus will emit alert tones and verbal instructions as well as provide a way to communicate with University Police.
- Regular updates will be posted at the top of this webpage.
How can I be notified?
Students
All students are automatically registered for CMU-Alert if their information is up-to-date in SIO.
Update your information in SIO
Need help? Read our student guide for signing up with the SIO system
Faculty and Staff
Faculty and Staff are automatically subscribed to receive CMU-Alert messages through an integration with Workday, the university's human resources system. As a result, it is recommended that you go into Workday or work with your Department Initiator to verify and update your contact information.
Update your information in Workday
Unsure how to update your information in Workday? Read this quick guide to find out how.
In the event you wish to unsubscribe from receiving emergency communications messages to your mobile and/or home phone numbers, please follow this guide: Unsubscribe from CMU-Alert in Workday Quick Guide.
Parents, Alumni, Visitors
CMU visitors are encouraged to follow us on Facebook or Twitter. Information about alerts will be posted on these sites, as well as on this webpage.
By following the instructions below, visitors to Carnegie Mellon University may enroll in an annual subscription to receive CMU-Alert messages:
Text keyword: VISITORS to 67283.
You will receive the following message: "Welcome to CMU-Alert, Carnegie Mellon University's emergency notification system. "Visitors will have the option to renew once their subscription has expired after one year.
To opt-out: Text STOP VISITORS to 67283 to cancel or HELP for tech support.
Message and data rates may apply. Text messages are sent on an as-needed basis. This service is provided per the Terms of Use and Privacy Policy.
What should I do when I receive an alert?
Follow the directions of CMU-Alert messages unless doing so will place you in greater danger. CMU-Alert warnings are intended to support decisions for personal safety. When you become aware of a warning, make sure others around you are also aware of the potential danger. DO NOT respond to the scene of an emergency unless directed to do so. In addition to the possibility of becoming injured, your presence could interfere with the work of emergency response personnel.
How can I keep CMU-Alert messages from being marked as spam?
It is recommended that you list the CMU-Alert number, 412-268-ALRT, in your cellphone as a contact, and white-list the number in any third-party spam-identification applications such as Hiya, NoMoRobo, and Robokiller. In most cases, this should prevent an erroneous "Spam Risk" identification from appearing on your cellphone.
What is Rave Guardian, and how do I get it?
Rave Guardian is a free smart-phone app that provides users with access to helpful safety and security resources on campus, a safety timer for a virtual buddy system, and interactive campus maps. It also pushes CMU-Alert emergency communications through the app to your smart phone. To download the app, search for "Rave Guardian" in Google Play or the App Store.