CMU-Alert
CMU-Alert is Carnegie Mellon’s emergency notification service. In the event of an emergency, the system will send text, voice and email messages to members of the CMU community. Messages and updates also are posted on this website.
All students are registered for CMU-Alert using the contact information that has been entered into Student Information Online. Faculty and staff receive CMU-Alert messages to their contact information listed in Workday.
Learn more about using our Rave Guardian safety app. Email all questions to cmu-alert@andrew.cmu.edu.
Frequently Asked Questions
How do CMU-Alerts differ from the university's Safety Alerts and Crime Alerts?
Learn more about the different types of campus alerts used by to share important information with the CMU community.
What should I do when I receive an alert?
Follow the directions of CMU-Alert messages unless doing so will place you in greater danger. CMU-Alert warnings are intended to support decisions for personal safety. When you become aware of a warning, make sure others around you are also aware of the potential danger. DO NOT respond to the scene of an emergency unless directed to do so. In addition to the possibility of becoming injured, your presence could interfere with the work of emergency response personnel.
How can I keep CMU-Alert messages from being marked as spam?
It is recommended that you list the CMU-Alert number (412-268-ALRT) in your cellphone as a contact, and white-list the number in any third-party spam-identification applications, such as Hiya, NoMoRobo and Robokiller. In most cases, this should prevent an erroneous "Spam Risk" identification from appearing on your cellphone.
What is Rave Guardian and how do I get it?
Rave Guardian is a free smart-phone app that provides users with access to helpful safety and security resources on campus, a safety timer for a virtual buddy system and interactive campus maps. It also pushes CMU-Alert emergency communications through the app to your smart phone. To download the app, search for "Rave Guardian" in Google Play or the App Store.
How can I be sure I'll receive CMU-Alert messages?
Students
All students are automatically registered for CMU-Alert using the information available in the Student Information Online (SIO) system.
Update your information
in SIO
Need help? Read our student guide for signing up with the SIO system.
Faculty and Staff
Faculty and Staff are automatically subscribed to receive CMU-Alert messages using the information listed in Workday. To verify or update your contact information, visit Workday or work with your department administrator.
Update your information
in Workday
Learn how to update your information in Workday or how to unsubscribe from CMU-Alerts.
Parents, Alumni, Visitors
Additional individuals may enroll to receive CMU-Alert messages by following these steps:
Text keyword "VISITORS" to 67283
You will receive a welcome message confirming your enrollment.
To opt-out, text "STOP VISITORS" to 67283.
For tech support, text "HELP"to 67283.
Message and data rates may apply. Text messages are sent on an as-needed basis. This service is provided per the Terms of Use and Privacy Policy.