Carnegie Mellon University
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Change or Cancel SHIP Enrollments

If you have enrolled in the SHIP: 

  • You can update your personal information, add eligible dependents, and/or update your insurance plan selections during your Open Enrollment period:
    • Log into SIO > Campus Life > Health Insurance 
    • Click the enroll/waive portal link
    • Update your information/add dependents/ add or remove plans
  • Outside of your Open Enrollment period:
    • To update your personal information in Highmark email HUB International.
      • You cannot add/remove insurance plans.
    • You can only add eligible dependents if they have had a qualifying life event.
      • Dependents can be removed anytime before March 31 of the coverage year. Qualifying events are not required to remove a dependent from your plan.
  • If you are leaving CMU, you can learn more about access to services, your insurance plan and requesting your medical records on the Leaving CMU page.

For questions about changes to your SHIP enrollment, contact the Student Health Insurance Team.

Cancellations

SHIP cancellations are always effective the first of the month following the date the cancellation form is received or date of separation from CMU, whichever is later. Cancellations are only available in the following circumstances: 

  • December Graduation (or a Fall certification for doctoral students graduating in December).

  • Formal separation from CMU (i.e. leave of absence, withdrawal, suspension).

  • Fall semester foreign exchange students returning to their university after the Fall semester.

  • Enrollment in Medicaid in the area in which you are studying (e.g., a Pittsburgh campus student approved for PA Medicaid). Enrollment is based on eligibility and the application process can be lengthy. Students must also have applied for Medicaid before or during their open enrollment period.

The option to join a new plan does not make a student eligible to cancel their current insurance enrollment.  

If you meet this criterion, contact the Student Health Insurance Team  when your university status has been updated to reflect one of the above statuses (or when you wish to remove a dependent or have been approved for Medicaid). You may be eligible to receive a pro-rated refund of the remaining months' premiums on the student insurance plans in your student account (with adjustment for PhD support, if applicable). 

The final deadline to submit a cancellation request form is March 31, for an April 1 cancellation. May, June and July cancellations are not permitted.