Safety, Facilities, and Technology Resources
Safety
How do I report a crime at CMU?
You can report crimes at CMU to the CMU Police Department, HERE. If it is an emergency situation, immediately call University Police at 412-268-2323 or dial 911 if you are off-campus.
I am worried about my bike/laptop/etc getting stolen, is there anything I can do to prevent this?
The best thing to do is keep an eye on your things (don't leave them unattended in public) and to lock your bike correctly to a secure rack. Another safety measure is to register it with the CMU PD. The information will go into a national database so that if it is recovered, it can be returned to you. Get info and register your stuff HERE.
I got a call/email from the IRS/FBI/City Police/etc saying I need to bring them money. Is there anyway to verify this?
Always feel free to contact the CMU PD for help. Normally, when one of these agencies need to get ahold of student, they work through CMU and thus you would be contacted by someone from Student Affairs or the CMU Police Department. However, the CMU Police can help put you in contact with the correct people to verify the instruction in the email/call and provide assistance. Call them at (412)268-2323 or email HERE.
I am worried about my personal safety as a woman living in a city. Is there anywhere I can learn about safety tips and maybe self defense?
Through the CMU Police Department, there are two programs offered. The first is the two-hour safety awareness class "S.A.F.E." which provides safety tips and an introduction into physical self defense. The second option is the longer Rape Agression Defense (or "R.A.D.") training which is a 12-hour course with safety tips and a significant hands-on practical component to learn physical means of self defense. For more information on when courses will be offered, email HERE.
I am going to start working in a laboratory at CMU. Is there anywhere that I can learn about the safety standards on campus?
You will find that each lab has it's own areas of concern depending on the type of experiments being run, but the campus wide standards can be found on the EH&S website (HERE). Also, you can sign up for training courses regarding lab and workplace safety that may be required to access certain facilities on campus.
I need to report an event involving sexual discrimination/assault. Where should I go?
Such events can be reported to the CMU Police (website HERE) or to the Title IX Office (website HERE) depending on your preference for handling the event later. No further legal action will be taken against a purpetrator of an event unless you choose to.
I had an interaction with a campus official where I was treated poorly because of my race/nationality. Should I report it and where? Can I report anonymously?
ID Cards
My ID Card was lost/stolen, what should I do?
Report your ID as stolen/lost in SIO (HERE) so it is temporarily deactivated so that no unauthorized access to facilities/funds occurs. The go to the HUB office in the basement of Warner Hall to aplly for a replacement. They will issue a new card number so fraudulent use of the lost/stolen card is prevented. If your card was stolen, it can be replaced for free with a police report or a CMU incident report. Otherwise, it will be treated as lost and there is a $25 replacement fee.
The expiration date on my ID card does not correspond to when I am actually graduating. How do I get it changed so I can keep using my ID?
Up to one month before the expiration date, you should go to The Hub office in the basement of Warner Hall to get a new photo taken and an ID card made. Be sure to tell them that your graduation date has changed so it can be updated. If you have your old ID card, it can be surrendered and replaced for no charge, otherwise the cost is $25.
Facilities
How do I reserve a room for an organizational meeting?
You can use 25Live to reserve rooms on campus. See HERE. You will need to log in using your AndrewID to reserve a room.
Can I reserve rooms for study groups?
Yes. There are small study rooms available across campus, particularly in the CUC and the libraries. Reserve campus spaces HERE and library spaces HERE.
I need to mail a letter/package. Can I do this from campus?
Yes. CMU Postal Services is a full USPS operation in the Lower Level of the CUC. Get information HERE.
Can I receive packages/letters on campus? I am concerned about them getting stolen at my apartment before I get home to bring them inside.
Yes. You can rent a mailbox through Postal Services to get mail and packages delievered on campus instead of your home. Get more info HERE.
Is there anywhere I can take my recycling? I want to be green, but can't figure out where to take it!
There are recycling bins accompanying most trash cans on campus, however there is also a recycling center available on the first floor of the CUC that is open to anyone and their goods.
I found something broken in a campus building (classroom, bathroom, etc) where should I report it so it gets fixed?
Technology
I need help with my computer/tablet/etc, where can I get help?
Computing Services has a great network of online and in person support, find them HERE. If your computer is broken, you can go to the University Computer Store for help, info HERE.
Does CMU have any software available for students to download for free?
The list of software available for download by CMU affiliates can be found HERE. Also, be sure to check out software that you can remote access the campus netwrok to use!
I want to watch TV. Does CMU have a service for that?
Yes. CMU subscribes to Xfinity On Campus. Go to the site HERE, select "Carnegie Mellon University" and log in with your AndrewID. This only works over the CMU network.