1. Eligibility

• Courses are open to individuals 18 years of age or older who are educators, coaches, or professionals.

• International enrollment is subject to applicable U.S. export control laws and may be restricted where prohibited.

• CMRA reserves the right to verify eligibility and decline enrollment or remove participants who provide false information or violate these policies.

2. Registration & Payment

• Each registration is valid for one participant only.

• Course materials, recordings, and login credentials are non-transferable. Other educators from the same school or organization must register separately to gain access.

• Registrants must provide accurate, current information during registration.

• Payment may be made via credit card or institutional purchase order. Contact cmra@nrec.ri.cmu.edu for purchase order arrangements.

• Payments processed through the CMRA online store are subject to a 3% credit card processing fee, deducted from any applicable refund.

3. Refund Policy

• Refund requests must be submitted in writing via email to cmra@nrec.ri.cmu.edu .

• Requests made at least 14 calendar days prior to the class start date will receive a refund, minus the 3% processing fee.

• No refunds will be issued once:

  • A class is full, or

  • The request is made within 14 calendar days of the class start date.

4. Course Cancellation or Changes

• CMRA reserves the right to cancel or reschedule courses due to low enrollment, instructor availability, or other unforeseen circumstances.

• If a course is canceled, registrants will be offered:

  • A full refund (minus applicable processing fees), or

  • The option to transfer to a future session. Participants who choose to transfer to a future session waive their right to request a refund for that registration.

• Instructors, schedules, and course content are subject to change.

5. Health Policy for In-Person Trainings

• Participants should not attend onsite training if they are sick or experiencing symptoms of a contagious illness.

• CMRA will make every effort to provide:

  • Substitute online access to training materials, or

  • Placement in a future training cohort (if available) at no additional cost, provided advance notice is given where possible.

6. Technology Requirements (Online Courses)

• Participants are responsible for having:

  • A reliable computer and stable internet connection,

  • A modern web browser, and

  • Any required hardware and software specified in the course description.

• Internet access and bandwidth costs are the responsibility of the participant. CMRA is not liable for disruptions caused by a participant’s technical limitations or network issues.

7. Course Materials & Copyright

• All course materials are the intellectual property of CMRA. Unauthorized sharing, duplication, or redistribution of course materials is prohibited.

• Materials are provided for personal, non-commercial use only by the registered participant.

• Printing or downloading materials is allowed solely for participation in the course or for approved instructional use as outlined by CMRA.

• Recordings and course presentations are hosted for up to one year after course completion. Participants are responsible for downloading any materials they wish to keep long-term.

8. Code of Conduct

• Participants must treat instructors and peers with professionalism and respect.

• Harassment, discriminatory behavior, or academic dishonesty will result in immediate removal from the course without refund.

• Unauthorized access or distribution of course materials is grounds for removal and potential denial of future registration.

9. Accessibility and Accommodations

• CMRA is committed to providing inclusive learning opportunities.

• Requests for accommodations must be submitted in writing to cmra@nrec.ri.cmu.edu at least one month before the course begins.

• Services may be modified or withdrawn if participants fail to engage or participate as required for delivery of accommodations.

10. Privacy and Data Use

• Personal information (such as name, mailing address, or email) provided during registration is used only to administer courses, respond to inquiries, and provide CMRA updates.

• In online chat areas, participants should be aware that their username or email may be visible to others.

• CMRA will not share personal data with third parties except as required by law or legal process.

11. Coursework Use

• CMRA may use coursework produced by students to advance its educational mission or for research purposes.

• When this occurs, participants will be given the option to have their name credited to the material.

12. Certification and Completion

• Certificates are awarded upon successful completion of all course requirements, including:

  • Completion of all required assignments to the satisfaction of the instructor, and

  • Passing the certification exam, where applicable.

• Certificates are issued digitally and are not equivalent to CMU academic credit, unless explicitly stated.

13. Indemnification

• Participants agree to indemnify and hold CMRA harmless from any claims, liabilities, damages, or expenses arising from their participation in the course, including infringement of third-party rights.

14. Limitation of Liability

• All services and materials are provided “as is.”

• CMRA is not liable for indirect, incidental, or consequential damages related to course participation.

15. Policy Revisions

• Policies are subject to change.

• The most current version will always be made available on the CMRA registration site or learning platform.

Contact

For questions or clarification, please email cmra@nrec.ri.cmu.edu.