End-Point Computing
Services that enable you to accomplish your day-to-day work. Includes network access, file storage, public printing, software distribution and customer support services.
Network Access (CMU)
- Wired and wireless networks
- Offsite and secure access with VPN
Network Access (ChemE)
- In office/lab wired networking segments
- Server and device networking
Printing (CMU)
- Print stations on campus
- Department printer consultations
Printing (ChemE)
- Departmental Print Stations and MFPs
- Faculty/Staff Office Printers
- Printing Consumables
- Large Format Printing
Software (CMU)
- University provided software packages
- Virtual Andrew
Software (ChemE)
- ChemE only software packages
- Remote Desktop
- Virtual Andrew
End-Point Computing Support (ChemE)
- Hardware diagnosis and repair
- Software troubleshooting of supported packages
- Peripheral and other device support
- Best-effort support of personally owned systems
- Loaner equipment
- Mobile device support
- Mac/Windows/Linux OS support
- Printer management for departmental administrators
- Computer management tools for departmental administrators
Workstation Support (CMU)
- Campus IT support with the Help Center
- Cost-effective laptop leasing service
- Subscription-based desktop support