Carnegie Mellon University

Student Academic Success Center

Office of the Vice Provost for Education

Employment Opportunities for Peer Learning Support Positions

If you are a CMU student and if you have a genuine love for teaching and collaborating with your peers, we may have the job for you! We invite you to apply for positions as Academic Coaches, Communication Support Consultants, Peer Tutors, Supplemental Instruction (SI) Leaders and Tartan Scholars Ambassadors.

All of our programs are currently delivered using Zoom Video Conferencing. We will return to conducting in-person sessions on campus in the future, in alignment with CMU’s posture on Covid-19.

Academic Coaches

The role of an Academic Coach (AC) can be best described as a personal consultant to CMU students. ACs meet regularly with students to assess work/life balance, develop and implement strategies to strengthen that balance, and provide both academic and social support throughout the process. ACs provide holistic one-on-one peer support and group workshops to help students find and implement their conditions for success. The main goal of an Academic Coach is to help any student achieve their fullest potential. There are also potential opportunities for ACs to work with international students in individual meetings to help develop fluency through conversation and provide feedback on the English language skills of multilingual students.

Communication Support Consultants

Consultants in Communication Support offer one-on-one communication tutoring and workshops to undergraduate and graduate students at CMU. Advice is based on communication research and scholarship while focused on learnable principles: knowledge and skills that are useful outside of an individual consultation. Training for a consultant position includes registration in 76-702, an intensive, hands-on practicum that teaches consultants to apply research and theory on communication pedagogy, communication across the disciplines, visual communication, and other topics. Being a consultant is an opportunity to deepen teaching experience and the ability to work with genres in the humanities and STEM. Consultants typically work 5-10 hours per week.

Peer Tutors

Peer tutors facilitate student learning by helping to clarify specific course content and promote the use of appropriate study strategies. Tutors may consult with faculty for course resources, guidance, and direction in their tutoring work. The most common courses supported include introductory courses in mathematics, chemistry, physics, economics, engineering, and computer science. Tutors conduct regularly scheduled one-on-one and group tutoring sessions throughout the semester as needed. They also host Drop-in sessions on a weekly basis, during scheduled times that are held using Zoom Video Conferencing. Tutors will return to hosting Drop-in tutoring sessions in various residence halls and library locations on campus in the future, in alignment with CMU’s posture on Covid-19. Peer Tutors do not provide answers to homework assignments, but work with students to model problem solving strategies and explain course-specific concepts in compliance with university academic integrity standards. Peer Tutors typically work 5-10 hours per week.

Supplemental Instruction Leaders (SI Leaders)

Supplemental Instruction (SI) Leaders are students who facilitate weekly out-of-class group study sessions in targeted courses which they have successfully completed. SI Leaders utilize collaborative activities to ensure peer-to-peer interaction in small groups which integrate “what to learn” with “how to learn”. SI Leaders are expected to attend lectures for the course they support and meet regularly with the professor to clarify course content and material. They must plan and implement their sessions, guiding students through the most difficult course concepts, while sharing strategies they used to be successful in the course. SI Leaders typically work 10-15 hours per week.

Tartan Scholars Ambassadors

The role of a Tartan Scholar Ambassador is to support the cohort of first year Tartan Scholars students. Ambassadors focus on the program's mission to promote a sense of belonging; to support self-authorship; and to encourage growth mindset. Ambassadors provide peer support, assist with program development and execution, identify resources for academic support, serve as a liaison between each small group of students known as Tartan Scholar families, their Tartan Scholar mentors, and the Tartan Scholar staff; and fosters an environment which encompasses a successful academic and co-curricular first year experience. Tartan Scholar Ambassadors typically work 4-6 hours per week.

Qualifications

  • Currently enrolled CMU student 
  • Meet the minimum QPA requirement of the position
  • For some positions:
    • Undergraduate students have received an B or better in the course(s) you intend to support
    • Graduate students have received a B or better in a similar course during your undergraduate experience
  • Excellent communication and interpersonal skills
  • A commitment to helping other students learn
  • Satisfactory completion of training program

Benefits

  • Develops leadership and interpersonal communication skills
  • Improve your own study skills while helping other students to improve theirs
  • Reinforces and builds upon your own knowledge of course content
  • Developing career competencies that prepare you for successful transition into your future workplace
  • Gain satisfaction from helping other students to succeed academically
  • Paid campus position after training
  • Flexible work schedule

Training

Components (all virtual)

  1. Orientation
  2. Weekly workshop/module
  3. Weekly shadowing
  4. Weekly reflection and connection
  5. Approx 3 hrs per week for 10 weeks

Anticipated Timeline

  • Orientation to happen between finals ending and graduation (May)
  • Week of May 24th - Week of August 2nd (10 weeks)
    • One module/workshop a week
    • Shadow experience
    • Weekly reflections
  • Monday, August 23rd - All-Staff kick-off meeting
    • Welcome to fall semester - get to know Student Academic Success team
    • Logistics coordinated centrally (paperwork and processes)
  • Week of August 23rd- Program area training as determined by program coordinators

Application Process

Please note: The application deadline has been extended to March 14th. We will begin to review applications starting March 8th.

All applicants will need to
  • provide contact information of two (2) references*
  • upload an unofficial academic record

Successful applicants will
  • be contacted to schedule an interview
  • commit to attend required trainings
  • become paid peer learning support staff in the Fall after successfully completing the required trainings

The application cycle for Spring 2021 is now closed.