Carnegie Mellon University

First-Year Orientation Remote Office Hours

Though our physical office will remain closed to protect the well-being of the university community, the First-Year Orientation staff will continue to be available to serve your needs and assist you remotely via phone, email or video/audio conferencing platforms.

Contact the First-Year Orientation office via email and 412-268-2142.

About the Office of First-Year Orientation

The Office of First-Year Orientation supports new students with their intellectual, social, emotional, and cultural transition to campus.

The office provides vision and leadership for a comprehensive approach to new student orientation and transition programs. The office supports new students and their family members as they navigate the transition into the Carnegie Mellon University community.

The university’s best-in-class Orientation program is supported by a team of professional staff and upper-class student leadership, including Head Orientation Counselors (HOCs), Orientation Leaders (OLs) and Orientation Counselors (OCs), and partner with Residential Education staff, including Housefellows, Community Advisors (CAs) and Resident Assistants (RAs), to support students' transition to CMU. 

Professional Leadership for Orientation

Julie Schultz

Julie Schultz
Associate Dean for First-Year Orientation and Family Engagement

Phone: 412-268-2142

photo of Diane Eshelman

Diane Eshelman
Assistant Director for First-Year Orientation and Family Engagement

Phone: 412-268-2142

Orientation Student Staff

The 2021 Orientation staff will be announced soon!

Donner House

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Hamerschlag & Scobell

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Morewood Gardens & E-tower

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Mudge House

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Oakland: The Residence on Fifth

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Stever House

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Welch House, Henderson House, Boss House & McGill House

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Student Staff (Roles Defined)

Head Orientation Counselors (HOCs)

HOCs play a significant student leadership role in the First-Year Orientation program and support the professional staff team in planning and implementing the program. 

Head Orientation Counselors provide leadership, logistics and planning for specific programs during Orientation week.

Head Orientation Counselors provide supervision and mentorship to teams of Orientation Leaders and Orientation Counselors within their housing community. Head Orientation Counselors have significant student leadership experience on campus and most have served the Orientation program for several years in preparation for the role.

Orientation Leaders (OLs)

OLs provide support to the Head Orientation Counselors in the planning and implementation of signature Orientation programs and provide guidance and mentorship to several Orientation Counselors on their teams. Orientation Leaders have typically served the Orientation program as an Orientation Counselor prior to assuming this position. 

Orientation Counselors (OCs)

OCs are assigned to a specific housing community and floor and serve as a main point of contact for first-year students during the Orientation program. The OC staff introduces new students to the Carnegie Mellon community and are as eclectic as the first-year class. Orientation Counselors are committed to building meaningful, genuine and one-on-one relationships with each member of the incoming class.

Residential Education Staff


Housefellows are professional staff who cultivate meaningful, one-on-one mentoring relationships with students in our house communities.

Meet the Housefellow in your residential community

Community Advisors (CAs)

Each house community is served by one Community Advisor. In concert with professional staff members, CAs provide the leadership for the vision, direction, and daily activity in each of our residential house communities. They are upperclass or graduate students who develop a strong sense of community in each house by getting residents involved and fostering an environment that contributes to the personal and academic success of all who live there.  

Resident Assistants (RAs)

Each floor in our residential communities is served by a Resident Assistant. RAs develop supportive relationships with individual residents and create strong floor and house communities. They educate residents about campus-wide programs, resources, and opportunities while serving as a peer advisor and community role model.