Zerun (Olivia) Xiao

She/Her/Hers
MSSM, 2025

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About

I’m passionate about creating impactful products that address user needs and solve real-world problems. My interests lie in integrating AI with domains like healthcare, business, and education, where technology can drive significant change. I aim to innovate and bring positive transformation through thoughtful and effective solutions. I bring unique strengths in data-driven decision-making, with expertise in machine learning, statistics, and visualization. I combine a technical mindset with strong business acumen and user-oriented empathy. I am particularly passionate about developing innovative AI products infused with emotion and human-like empathy, aiming to create intuitive and relatable solutions that truly resonate with users.

Why MSSM?

The MSSM program's diverse and well-structured curriculum is pivotal in my decision to pursue this master's degree. The project-based approach and internship opportunities with leading tech companies provide essential hands-on experience for a successful industry entry. CMU’s Silicon Valley location offers unparalleled networking opportunities, making it an ideal choice for advancing my career in product management. Furthermore, the innovative atmosphere at CMU aligns perfectly with my personal values, fostering a culture of creativity and forward-thinking. This combination of practical experience, networking, and an encouraging environment makes the MSSM program the perfect fit for my professional goals.

Education

Computer Science at The University of British Columbia

Experience

Technical Success Analyst at People.ai 

What type of role are you looking to obtain after you graduate?

After graduation, I aspire to be a product manager specializing in AI products for healthcare and business. My goal is to create impactful and meaningful products that customers love while generating significant value for society. I am passionate about leveraging AI to drive innovation and improve lives by developing personalized, intelligent solutions that enhance customer experiences and improve societal efficiency.